Mercedes-Benz Sprinter 2500 Recalls (2021-2025)

What recalls does the Mercedes-Benz Sprinter 2500 have?

• 2023-2024 Mercedes-Benz Sprinter 2500 Frame Recall (25V725) Repeat recall
  October 24, 2025 · 366 vehicles · Body, Doors and Seats

  The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.

  Risk: Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.

  Fix: Dealers will inspect and repair the frame, as necessary, free of charge.

• 2025 Mercedes-Benz Sprinter 2500 Automatic Emergency Braking Radar Recall (25V712)
  October 17, 2025 · 16 vehicles · Driver Assistance

  The front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features.

  Risk: An automatic emergency braking system that does not function as intended can increase the risk of a crash.

  Fix: Dealers will replace the short-range sensor, free of charge.

• 2024 Mercedes-Benz Sprinter 2500 Frame Recall (25V609)
  September 12, 2025 · 4 vehicles · Body, Doors and Seats

  The longitudinal frame members may not be reinforced properly.

  Risk: Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.

  Fix: Dealers will inspect and repair the frame, as necessary, free of charge.

• 2024 Mercedes-Benz Sprinter 1500 Parking Brake Recall (25V135)
  February 28, 2025 · 88 vehicles · Brakes

  The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."

  Risk: Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.

  Fix: Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge.

• 2021-2022 Mercedes-Benz Sprinter 1500 Instrument Cluster Recall (24V930) Repeat recall
  December 13, 2024 · 697 vehicles · Electrical System

  The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

  Risk: A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

  Fix: Dealers will update the instrument cluster software, free of charge.

• 2023-2024 Mercedes-Benz Sprinter 1500 U-bolt, Leaf Spring To Axle Recall (24V517)
  July 9, 2024 · 1,232 vehicles · Suspension, Wheels and Tires

  The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

  Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

  Fix: Dealers will replace the spring U-bolts, free of charge.

• 2023 Mercedes-Benz Sprinter 1500 Wiring Recall (24V225) Repeat recall
  March 24, 2024 · 99 vehicles · Electrical System

  A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.

  Risk: An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.

  Fix: Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge.

• 2023 Mercedes-Benz Sprinter 1500 Wiring Recall (24V166) Repeat recall
  March 1, 2024 · 828 vehicles · Electrical System

  The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.

  Risk: A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.

  Fix: Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge.

• 2021 Mercedes-Benz Sprinter 1500 Body Fastener Recall (23V875)
  December 21, 2023 · 3,739 vehicles · Body, Doors and Seats

  The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

  Risk: Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

  Fix: Dealers will inspect and repair the frame members as necessary, free of charge.

• 2021-2023 Mercedes-Benz Sprinter 1500 Body Fastener Recall (23V876)
  December 21, 2023 · 387 vehicles · Body, Doors and Seats

  The partition wall may be missing bolts, allowing the wall to detach during a crash.

  Risk: A detached partition wall can increase the risk of injury.

  Fix: Dealers will inspect and secure the partition wall as necessary, free of charge.

• 2023 Mercedes-Benz Sprinter 1500 Front Suspension Recall (23V849)
  December 15, 2023 · 33 vehicles · Suspension, Wheels and Tires

  The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.

  Risk: A loss of steering control can increase the risk of a crash.

  Fix: Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge.

• 2021-2023 Mercedes-Benz Sprinter 1500 Body Panel Recall (23V806)
  December 1, 2023 · 131 vehicles · Body, Doors and Seats

  The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

  Risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

  Fix: Dealers will inspect the paint adhesion and repair it as necessary, free of charge.

• 2021-2023 Mercedes-Benz Metris Fuel Pump Recall (23V444)
  June 26, 2023 · 20,500 vehicles · Fuel System

  The fuel pump may shutdown, which can result in a loss of drive power.

  Risk: A loss of drive power can increase the risk of a crash.

  Fix: Dealers will replace the fuel pump, free of charge.

• 2021-2022 Mercedes-Benz Sprinter 1500 Instrument Cluster Recall (23V204)
  March 24, 2023 · 6,857 vehicles · Electrical System

  The instrument cluster may fail to display any information when the vehicle is started.

  Risk: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

  Fix: Dealers will update the instrument cluster software on the affected vehicles, free of charge.

• 2022 Mercedes-Benz Sprinter 1500 Wiring Recall (23V101) Repeat recall
  February 17, 2023 · 350 vehicles · Electrical System

  The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.

  Risk: An air bag that does not deploy as intended increases the risk of injury in a crash.

  Fix: Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge.

• 2021-2022 Mercedes-Benz Sprinter 1500 Park Pawl Recall (22V796)
  October 21, 2022 · 124,305 vehicles · Transmission

  The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.

  Risk: Vehicle rollaway increases the risk of a crash.

  Fix: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge.

• 2021 Mercedes-Benz Sprinter 2500 Wiring Recall (22V491) Repeat recall
  July 11, 2022 · 2 vehicles · Electrical System

  The generator wiring harness may be incorrectly connected to the electric power steering, which can result in an electrical surge.

  Risk: An electrical surge can increase the risk of a fire.

  Fix: Dealers will inspect and correct the wiring harness connection, as necessary, free of charge.

• 2021 Mercedes-Benz Metris Auto Crash Notification Recall (22V360)
  May 20, 2022 · 19,937 vehicles · Other Equipment

  An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

  Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

  Fix: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge.

• 2021 Mercedes-Benz Sprinter 1500 Backup Camera Display Recall (22V281)
  April 27, 2022 · 12,086 vehicles · Rearview Camera

  The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

  Fix: Dealers will update the rearview camera software, free of charge.

• 2021 Mercedes-Benz Sprinter 1500 Torsion Bar Recall (22V131)
  March 8, 2022 · 2,153 vehicles · Suspension, Wheels and Tires

  The shim on the torsion bar was installed incorrectly during assembly.

  Risk: An incorrectly assembled torsion bar may fail at the connection between the torsion bar and linkage, resulting in a loss of vehicle stability, and increasing the risk of a crash.

  Fix: Dealers will correct the position of the shim and replace the torsion bar linkages, free of charge.

• 2021 Mercedes-Benz Sprinter 1500 Label Recall (22V073)
  February 9, 2022 · 2,564 vehicles · Other Equipment

  The gross vehicle weight rating (GVWR) may be improperly stated on the tire and loading label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."

  Risk: The operator may overload the vehicle, resulting in excessive tire wear and increasing the risk of a crash.

  Fix: Dealers will inspect and replace, as necessary, the tire and loading information label.

• 2021 Mercedes-Benz Sprinter 1500 Foundation Components Line Recall (21V933)
  December 1, 2021 · 98 vehicles · Brakes

  The front axle fender liner and brake hose may be too close, allowing the fender liner to contact and damage the brake hose.

  Risk: A damaged brake hose may leak brake fluid, extending the distance needed to stop the vehicle and increasing the risk of a crash.

  Fix: Dealers will inspect the condition and clearance of the brake hose, modify the fender liner trim, and replace the brake hose as necessary, free of charge.

• 2021 Mercedes-Benz Sprinter 1500 Body Recall (21V934)
  December 1, 2021 · 30 vehicles · Body, Doors and Seats

  The spring-loaded rear step bolt fasteners were not properly tightened.

  Risk: Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

  Fix: Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge.

• 2021 Mercedes-Benz Sprinter 1500 Wiring Recall (21V779)
  October 6, 2021 · 38 vehicles · Electrical System

  A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.

  Risk: An electrical short can increase the risk of a fire.

  Fix: Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge.

• 2021 Mercedes-Benz Metris Seat Belt Retractor Recall (21V513)
  July 7, 2021 · 1,514 vehicles · Seat Belts

  The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  Risk: An unsecured child restraint system can increase the risk of injury during a crash.

  Fix: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge.

• 2021 Mercedes-Benz Sprinter 1500 Electrical Software Recall (21V411)
  June 2, 2021 · 33,437 vehicles · Electrical System

  The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly.

  Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

  Fix: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge.

• 2021 Mercedes-Benz Sprinter 1500 Air Bag Recall (21V410)
  June 2, 2021 · 4,078 vehicles · Air Bags

  The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

  Risk: Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.

  Fix: Dealers will attach the mounting clip to the correct position, free of charge.

Which Sprinter 2500 parts are recalled most?

Which Sprinter 2500 model years have the most recalls?

How do I check my Sprinter 2500 for open recalls?

Enter your 17-character VIN at NHTSA’s recall lookup. The lookup lists every open safety recall on that specific vehicle, so you will see which of the 27 Mercedes-Benz Sprinter 2500 campaigns above apply to you. You can also ask any authorized Mercedes-Benz dealer to run the VIN. The VIN is on your registration card, your insurance card, and a plate at the lower driver-side corner of the windshield. Brand-new recalls can take a few days to show up, so check again if you received a letter.

What are Sprinter 2500 owners reporting?

Owner complaints filed with NHTSA since 2020, by model year. Complaints are unverified owner reports, but the components that come up most often show where owners are having trouble.

Excerpts from owner complaints (unverified):

I had the same issues as identified in a current recall entitled: Model 907 Sprinter. Model Year 2019-2022 Update Instrument Cluster Software. In my case the instrument cluster remained non-functional upon vehicle start-up exactly like the recall with an added problem of the ignition push button would not shut off the vehicle.

2021 MERCEDES-BENZ Sprinter 2500 owner, Electrical System, NHTSA complaint 11691714

The ABS front wheel sensor became inoperable after 27K. This disables several onboard systems that assist in vehicle control, including blind spot detection, and collision warning systems. Looking at the sensor – it completely separated at the connector by the wheel hub. The surrounding area showed no signs of unusual trauma or deterioration.

2021 MERCEDES-BENZ Sprinter 2500 owner, Forward Collision Avoidance: Automatic Emergency Braking, NHTSA complaint 11665427

My van has a "cross wind assistance" feature that can not be turned off. Apparently it helps to keep the vehicle in the lane during cross wind situation, I found it to be way too aggressive and turning itself for no apparent reason.

2022 MERCEDES-BENZ Sprinter 2500 owner, Unknown Or Other, NHTSA complaint 11634114

Can a recall make your Sprinter 2500 a lemon in California?

A recall alone does not make a Mercedes-Benz Sprinter 2500 a lemon. California's Song-Beverly Consumer Warranty Act looks at whether a warranty defect substantially impairs the vehicle's use, value or safety and was not fixed within a reasonable number of repair attempts (Civ. Code 1793.2(d)).

6 of the 27 recalls listed here follow an earlier campaign on the same component, which can mean a first fix did not work. 1 involve the engine, transmission or high-voltage battery, the kinds of repairs that often take several visits or weeks of downtime.

Within the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the same defect was repaired two or more times when it is likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service more than 30 days in total (Civ. Code 1793.22(b)). Written notice to the manufacturer is required in some cases, and owners outside that window can still have a claim. An owner who prevails can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

What to keep: every repair order, the recall owner letters, your purchase or lease contract, and a log of dates, mileage and symptoms. Make sure every visit is written up, even when the dealer says it found nothing.

More Mercedes-Benz Sprinter 2500 lemon law pages

All Mercedes-Benz recalls

Other Mercedes-Benz models with recalls

• A 220: 5 recalls
• A 220 4MATIC: 1 recall
• AMG A35: 4 recalls
• AMG C43: 12 recalls
• AMG C43 4MATIC: 3 recalls
• AMG C63: 5 recalls
• AMG C63 S: 4 recalls
• AMG C63 S E: 1 recall
• AMG C63 S E 4MATIC+: 1 recall
• AMG C63 S E Performance 4MATIC+: 1 recall
• AMG CLA35: 5 recalls
• AMG CLA45: 6 recalls
• AMG CLE53: 1 recall
• AMG CLE53 4MATIC Cabriolet: 1 recall
• AMG CLE53 4MATIC Coupe: 1 recall
• AMG CLE53 4MATIC+: 2 recalls
• AMG CLE53 4MATIC+ Cabriolet: 1 recall
• AMG CLS53: 10 recalls
• AMG E 53 4MATIC+: 1 recall
• AMG E 53 4MATIC+ Wagon: 2 recalls
• AMG E 53 E 4MATIC+: 1 recall
• AMG E53: 17 recalls
• AMG E63: 6 recalls
• AMG E63 S: 2 recalls
• AMG E63S: 4 recalls
• AMG EQE: 3 recalls
• AMG EQE 53 4MATIC: 4 recalls
• AMG EQE SUV 4MATIC: 1 recall
• AMG EQE SUV 53 4MATIC: 1 recall
• AMG EQS: 3 recalls
• AMG EQS 53: 4 recalls
• AMG EQS 53 4MATIC: 2 recalls
• AMG G63: 14 recalls
• AMG GLA 35: 1 recall
• AMG GLA 35 4MATIC: 1 recall
• AMG GLA35: 6 recalls
• AMG GLA45: 5 recalls
• AMG GLB35: 10 recalls
• AMG GLB35 4MATIC: 1 recall
• AMG GLC43: 10 recalls
• AMG GLC43 4MATIC: 4 recalls
• AMG GLC43 4MATIC Coupe: 2 recalls
• AMG GLC43 Coupe: 1 recall
• AMG GLC63: 6 recalls
• AMG GLC63 S: 3 recalls
• AMG GLC63 S E: 3 recalls
• AMG GLC63 S E 4MATIC+: 1 recall
• AMG GLC63 S E 4MATIC+ Coupe: 3 recalls
• AMG GLE53: 19 recalls
• AMG GLE53 4MATIC+: 5 recalls
• AMG GLE53 4MATIC+ Coupe: 1 recall
• AMG GLE63: 9 recalls
• AMG GLE63 S: 7 recalls
• AMG GLE63 S 4MATIC+: 3 recalls
• AMG GLE63 S 4MATIC+ Coupe: 1 recall
• AMG GLS63: 12 recalls
• AMG GLS63 4MATIC+: 5 recalls
• AMG GLS63S: 1 recall
• AMG GT: 2 recalls
• AMG GT 63 S E Coupe: 1 recall
• AMG GT C: 1 recall
• AMG GT43: 13 recalls
• AMG GT53: 12 recalls
• AMG GT63: 7 recalls
• AMG GT63 S: 2 recalls
• AMG GT63 S E: 1 recall
• AMG GT63S: 3 recalls
• AMG S 63 E: 1 recall
• AMG S 63 E 4MATIC+: 1 recall
• AMG S63: 2 recalls
• AMG SL43: 5 recalls
• AMG SL55: 5 recalls
• AMG SL55 4MATIC+: 2 recalls
• AMG SL63: 5 recalls
• AMG SL63 4MATIC+: 2 recalls
• AMG SL63 S E: 2 recalls
• AMG SL63 S E Performance 4MATIC+: 1 recall
• C 300: 18 recalls
• C 300 4MATIC: 2 recalls
• CLA 250: 5 recalls
• CLA 250 4MATIC: 1 recall
• CLA 250+ (ev): 1 recall
• CLA 350 4MATIC (ev): 1 recall
• Cle 300: 2 recalls
• Cle 300 4MATIC: 2 recalls
• Cle 300 4MATIC Cabriolet: 2 recalls
• Cle 300 4MATIC Coupe: 1 recall
• Cle 450: 2 recalls
• Cle 450 4MATIC: 2 recalls
• Cle 450 4MATIC Cabriolet: 2 recalls
• Cle 450 4MATIC Coupe: 1 recall
• Cls 450: 11 recalls
• E 350: 20 recalls
• E 350 4MATIC: 2 recalls
• E 350 E: 1 recall
• E 450: 21 recalls
• E 450 4MATIC: 2 recalls
• E 450 4MATIC All-Terrain: 2 recalls
• EQB 250: 2 recalls
• EQB 250+: 2 recalls
• EQB 300 4MATIC: 5 recalls
• EQB 350 4MATIC: 6 recalls
• EQE 350: 2 recalls
• EQE 350 4MATIC: 7 recalls
• EQE 350+: 4 recalls
• EQE 500: 3 recalls
• EQE 500 4MATIC: 3 recalls
• EQE SUV 350 4MATIC: 3 recalls
• EQE SUV 350+: 2 recalls
• EQE SUV 500 4MATIC: 3 recalls
• EQE350: 1 recall
• EQS 450: 14 recalls
• EQS 450 4MATIC: 2 recalls
• EQS 450+: 5 recalls
• EQS 580: 14 recalls
• EQS 580 4MATIC: 2 recalls
• EQS SUV 450 4MATIC: 2 recalls
• EQS SUV 450+: 2 recalls
• EQS SUV 580 4MATIC: 3 recalls
• EQS450: 3 recalls
• EQS580: 2 recalls
• Esprinter: 3 recalls
• G 550: 10 recalls
• G 580 EV: 3 recalls
• GLA 250: 12 recalls
• GLA 250 4MATIC: 2 recalls
• GLB 250: 12 recalls
• GLB 250 4MATIC: 1 recall
• GLC 300: 25 recalls
• GLC 300 4MATIC: 6 recalls
• GLC 300 4MATIC Coupe: 4 recalls
• GLC 350 E 4MATIC: 3 recalls
• GLE 350: 18 recalls
• GLE 350 4MATIC: 4 recalls
• GLE 350 E: 1 recall
• GLE 400 E: 1 recall
• GLE 450: 21 recalls
• GLE 450 4MATIC: 3 recalls
• GLE 450 4MATIC Coupe: 2 recalls
• GLE 450E 4MATIC: 2 recalls
• GLE 580: 7 recalls
• GLE 580 4MATIC: 3 recalls
• GLS 450 4MATIC: 11 recalls
• GLS 580 4MATIC: 5 recalls
• GLS450: 12 recalls
• GLS580: 11 recalls
• Maybach GLS600: 5 recalls
• Metris: 9 recalls
• S 500: 15 recalls
• S 500 4MATIC: 1 recall
• S 560: 1 recall
• S 580: 20 recalls
• S 580 4MATIC: 3 recalls
• S 580 E: 5 recalls
• S 580 E 4MATIC: 3 recalls
• Sprinter 1500: 23 recalls
• Sprinter 2500: 27 recalls
• Sprinter 3500: 23 recalls

Frequently asked questions about Mercedes-Benz Sprinter 2500 recalls