2025 Mercedes-Benz Sprinter 2500 Automatic Emergency Braking Radar Recall (25V712)

Recall 25V712 at a glance

What is wrong with the 2025 Mercedes-Benz Sprinter 2500 in recall 25V712?

The front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz Sprinter 2500 vehicles. The front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features.

Is it safe to drive a 2025 Sprinter 2500 with recall 25V712?

NHTSA has not told owners to stop driving, but the risk is real: An automatic emergency braking system that does not function as intended can increase the risk of a crash.

NHTSA describes the risk this way: An automatic emergency braking system that does not function as intended can increase the risk of a crash.

There is no do-not-drive order on this campaign. If your Sprinter 2500 shows warning lights or behaves differently in a way that involves the radar, have it checked before driving further.

Which vehicles are included in recall 25V712?

Recall 25V712 covers 16 vehicles: 2025 Mercedes-Benz Sprinter 2500.

NHTSA lists 16 vehicles in this campaign, built June 10, 2025 to June 15, 2025. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Sprinter 2500 automatic emergency braking radar recall?

Yes. Dealers will replace the short-range sensor, free of charge.

Dealers will replace the short-range sensor, free of charge. Owner notification letters were mailed November 21, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RADARS. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 24, 2025.

When was recall 25V712 announced?

Daimler Vans USA, LLC reported recall 25V712 to NHTSA on October 17, 2025. NHTSA lists the owner letter date as November 21, 2025.

This recall was filed 11 months ago, and vehicles were built over a span of 5 days. If your Sprinter 2500 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Sprinter 2500 is part of recall 25V712?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V712 is open on your Sprinter 2500, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2025 Sprinter 2500 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should Sprinter 2500 owners do about recall 25V712?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V712000 applies to your Sprinter 2500.
2. Book the recall appointment with any authorized Mercedes-Benz dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any radar symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are Sprinter 2500 owners reporting to NHTSA?

Owners have filed 2 complaints with NHTSA about these vehicles since 2020, 0 of them about the driver assistance.

Too few NHTSA complaints about the driver assistance have been filed since recall 25V712 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 2 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the driver assistance. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2025 Mercedes-Benz Sprinter 2500: 2 complaints in total, 0 about the driver assistance

Can recall 25V712 make my Sprinter 2500 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this radar recall means their Sprinter 2500 qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

When a driver assistance feature on the 2025 Mercedes-Benz Sprinter 2500 brakes for no reason or stops working, it affects both safety and value. Software fixes do not always hold, which is why repeat repair records matter.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Sprinter 2500 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 25V712