2023 Mercedes-Benz Sprinter 1500 Wiring Recall (24V225)

Recall 24V225 at a glance

What is wrong with the 2023 Mercedes-Benz Sprinter 1500 in recall 24V225?

A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.

Is it safe to drive a 2023 Sprinter 1500 with recall 24V225?

NHTSA has not told owners to stop driving, but the risk is real: An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.

NHTSA describes the risk this way: An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.

There is no do-not-drive order on this campaign. If your Sprinter 1500 shows warning lights or behaves differently in a way that involves the wiring, have it checked before driving further.

Which vehicles are included in recall 24V225?

Recall 24V225 covers 99 vehicles: 2023 Mercedes-Benz Sprinter 1500; 2023 Mercedes-Benz Sprinter 2500; 2023 Mercedes-Benz Sprinter 3500.

NHTSA lists 99 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Sprinter 1500 wiring recall?

Yes. Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge.

Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.

When was recall 24V225 announced?

Daimler Vans USA, LLC reported recall 24V225 to NHTSA on March 24, 2024. NHTSA lists the owner letter date as May 3, 2024.

This recall was filed 30 months ago. If your Sprinter 1500 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Sprinter 1500 is part of recall 24V225?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V225 is open on your Sprinter 1500, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V225000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should Sprinter 1500 owners do about recall 24V225?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V225000 applies to your Sprinter 1500.
2. Book the recall appointment with any authorized Mercedes-Benz dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Write down when symptoms involving the wiring happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are Sprinter 1500 owners reporting to NHTSA?

Owners have filed 36 complaints with NHTSA about these vehicles since 2020, 4 of them about the electrical system.

Too few NHTSA complaints about the electrical system have been filed since recall 24V225 was reported (4) to say whether the fix is holding.

NHTSA’s public complaint database lists 36 owner complaints filed since 2020 for the vehicles in this recall, and 4 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2023 Mercedes-Benz Sprinter 3500: 17 complaints in total, 3 about the electrical system
• 2023 Mercedes-Benz Sprinter 2500: 17 complaints in total, 1 about the electrical system
• 2023 Mercedes-Benz Sprinter 1500: 2 complaints in total, 0 about the electrical system

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

On January 19, 2026, my neighbors / daughter noticed smoke was coming from under the van that had been parked for over 3 hours. Shortly after, he confirmed the van had caught fire. I asked him to call the fire department.

2023 Mercedes-Benz Sprinter 2500 owner, WA, NHTSA complaint 11748198, filed July 3, 2026

Can recall 24V225 make my Sprinter 1500 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 24V225000 does not automatically make your Sprinter 1500 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

Intermittent electrical problems are a frequent source of repeat repair visits: the dealer cannot reproduce the fault, the owner brings the 2023 Mercedes-Benz Sprinter 1500 back, and the problem shows up again.

This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.

Earlier campaigns on these vehicles involving the same component: 21V779000, 22V491000, 23V101000, 24V166000.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V225