2024-2025 Mazda CX-90 Fuel Level Float Recall (25V568)

Recall 25V568 at a glance

What is wrong with the 2024-2025 Mazda CX-90 in recall 25V568?

The fuel gauge in the instrument cluster may display an inaccurate fuel reading.

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.

Is it safe to drive a 2024-2025 CX-90 with recall 25V568?

NHTSA has not told owners to stop driving, but the risk is real: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

NHTSA describes the risk this way: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

There is no do-not-drive order on this campaign. If your CX-90 shows warning lights or behaves differently in a way that involves the fuel level float and sensor and sending unit, have it checked before driving further.

Which vehicles are included in recall 25V568?

Recall 25V568 covers 104,854 vehicles: 2025 Mazda CX-70; 2024-2025 Mazda CX-90.

NHTSA lists 104,854 vehicles in this campaign, built December 5, 2023 to April 25, 2025. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the CX-90 fuel level float recall?

Yes. Dealers will update the body control module (BCM) software, free of charge.

Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

Manufacturer recall number: 7825I.

When was recall 25V568 announced?

Mazda Motor Corp. reported recall 25V568 to NHTSA on September 2, 2025. NHTSA lists the owner letter date as October 24, 2025.

This recall was filed 13 months ago, and vehicles were built over a span of 507 days. If your CX-90 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my CX-90 is part of recall 25V568?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V568 is open on your CX-90, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2024-2025 CX-90 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should CX-90 owners do about recall 25V568?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V568000 applies to your CX-90.
2. Call a Mazda dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any fuel level float and sensor and sending unit symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are CX-90 owners reporting to NHTSA?

Owners have filed 425 complaints with NHTSA about these vehicles since 2020, 23 of them about the fuel system.

NHTSA’s public complaint database lists 425 owner complaints filed since 2020 for the vehicles in this recall, and 23 of them involve the fuel system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2024 Mazda CX-90: 345 complaints in total, 15 about the fuel system
• 2025 Mazda CX-70: 50 complaints in total, 4 about the fuel system
• 2025 Mazda CX-90: 30 complaints in total, 4 about the fuel system

Examples of what owners have reported to NHTSA (unverified excerpts):

My auto flashed an Engine Malfunction error then lost power. I had to pull over immediately. Would not restart. Unsafe road with no shoulder in a no passing two lane road. Towed to dealer. They told me gas tank sensors failed. Resolution is a new gas tank.

2025 Mazda CX-70 owner, WI, NHTSA complaint 11653788, filed April 9, 2025

CX-70 routinely has been falsely alerting to an impending crash when no vehicles in front or to the sides. Vehicle routinely does not alert when there is traffic to left or right when merging into a lane.

2025 Mazda CX-70 owner, CA, NHTSA complaint 11682916, filed August 25, 2025

After fuel gage recall completed, vehicle still doesn’t read fuel level correctly. Sometimes doesn’t show fuel level at all, sometimes, after refueling to a full tank, computer only shows 250 miles of range.

2025 Mazda CX-70 owner, NJ, NHTSA complaint 11707287, filed December 27, 2025

Can recall 25V568 make my CX-90 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 25V568000 does not automatically make your CX-90 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

Fuel system defects can cause stalling, fuel leaks or a fire risk. Repeat stalling after a recall repair is a strong sign the fix did not work.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 25V568