2024 Mazda CX-90 Inverter Recall (24V817)
Mazda Motor Corp. · 14,902 vehicles · Reported October 31, 2024
Mazda Motor Corp. is recalling 14,902 2025 Mazda CX-70; 2024 Mazda CX-90 vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode. Loss of drive power increases the risk of a crash. Dealers will make the repair free of charge.
Recall 24V817 at a glance
| NHTSA campaign number | 24V817000 |
|---|---|
| Manufacturer recall number | 7024J |
| Date reported to NHTSA | October 31, 2024 |
| Manufacturer | Mazda Motor Corp. |
| Vehicles | 2025 Mazda CX-70; 2024 Mazda CX-90 |
| Units affected | 14,902 |
| Build dates | December 5, 2023 to December 20, 2023 |
| Component | Electrical System > Propulsion System > Inverter |
| Safety risk | Loss of drive power increases the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2024 Mazda CX-90 in recall 24V817?
Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Is it safe to drive a 2024 CX-90 with recall 24V817?
NHTSA has not told owners to stop driving, but the risk is real: Loss of drive power increases the risk of a crash.
NHTSA describes the risk this way: Loss of drive power increases the risk of a crash.
There is no do-not-drive order on this campaign. If your CX-90 shows warning lights or behaves differently in a way that involves the inverter, have it checked before driving further.
Which vehicles are included in recall 24V817?
Recall 24V817 covers 14,902 vehicles: 2025 Mazda CX-70; 2024 Mazda CX-90.
NHTSA lists 14,902 vehicles in this campaign, built December 5, 2023 to December 20, 2023. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2025 | Mazda | CX-70 |
| 2024 | Mazda | CX-90 |
What is the fix for the CX-90 inverter recall?
Yes. Dealers will install improved inverter software, free of charge.
Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
When was recall 24V817 announced?
Mazda Motor Corp. reported recall 24V817 to NHTSA on October 31, 2024. NHTSA lists the owner letter date as December 19, 2024.
| Date | What happened |
|---|---|
| December 5, 2023 | First affected vehicle built (per Mazda Motor Corp.'s filing). |
| December 20, 2023 | Last affected vehicle built. |
| October 31, 2024 | Mazda Motor Corp. filed the defect report with NHTSA; NHTSA assigned campaign 24V817000. |
| December 19, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 23 months ago, and vehicles were built over a span of 15 days. If your CX-90 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my CX-90 is part of recall 24V817?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V817 is open on your CX-90, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V817000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should CX-90 owners do about recall 24V817?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V817000 applies to your CX-90.
- Call a Mazda dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the inverter happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are CX-90 owners reporting to NHTSA?
Owners have filed 395 complaints with NHTSA about these vehicles since 2020, 39 of them about the ev and hybrid battery.
Since recall 24V817 was reported on October 31, 2024, owners have filed 34 complaints with NHTSA about the ev and hybrid battery on these vehicles. 8 of them (24%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the ev and hybrid battery and were received on or after October 31, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related ev and hybrid battery issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 395 owner complaints filed since 2020 for the vehicles in this recall, and 39 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Mazda CX-90: 345 complaints in total, 36 about the ev and hybrid battery
- 2025 Mazda CX-70: 50 complaints in total, 3 about the ev and hybrid battery
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
The contact owns a 2025 Mazda CX-70. The contact stated that the vehicle was included in a recall for the hybrid system software update and was taken to the dealer, where the update was completed.
2025 Mazda CX-70 owner, GA, NHTSA complaint 11698488, filed November 10, 2025
While driving at a speed just under 45 mph, my Mazda CX-70 suddenly displayed and chimed “Hybrid System Malfunction. Have Vehicle Inspected.“. This warning startled me because I am familiar with issues since I had briefly owned a CX-90 PHEV the first year this model came out and it had the same exact problem.
2025 Mazda CX-70 owner, CA, NHTSA complaint 11740990, filed May 30, 2026
The fuel gauge and range indicator are faulty. I was doing long-distance highway driving during the holidays. At 1/4 tank, the range indicator said 110 miles until empty.
2024 Mazda CX-90 owner, MD, NHTSA complaint 11633686, filed January 2, 2025
Can recall 24V817 make my CX-90 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 24V817000 does not automatically make your CX-90 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
High-voltage battery and drive system defects in EVs and hybrids can mean reduced range, charging faults, loss of drive power or a fire risk. These repairs often need parts on backorder, so days out of service add up quickly.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2024 Mazda CX-90 has needed other repairs for the same defect, those visits count toward a lemon law claim.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your CX-90 been back to the dealer for this problem?
Call 877-536-6620Other Mazda CX-90 recalls
Frequently asked questions about recall 24V817
Did the recall 24V817 fix work?
Since recall 24V817 was reported on October 31, 2024, owners have filed 34 complaints with NHTSA about the ev and hybrid battery on these vehicles. 8 of them (24%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed December 19, 2024.
Is the 24V817000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my CX-90 is part of recall 24V817000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Can a battery recall reduce my EV's range?
Some battery recalls limit the state of charge or range until a module or pack is replaced. Check your owner letter for any interim limits, and keep notes if range or charging changes after the repair.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V817000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Mazda. Prior results do not guarantee a similar outcome.