2024 Mazda CX-90 Automatic Emergency Braking Recall (24V349)

Recall 24V349 at a glance

What is wrong with the 2024 Mazda CX-90 in recall 24V349?

The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.

Is it safe to drive a 2024 CX-90 with recall 24V349?

NHTSA has not told owners to stop driving, but the risk is real: Unexpected braking increases the risk of a crash.

NHTSA describes the risk this way: Unexpected braking increases the risk of a crash.

There is no do-not-drive order on this campaign. If your CX-90 shows warning lights or behaves differently in a way that involves the automatic emergency braking, have it checked before driving further.

Which vehicles are included in recall 24V349?

Recall 24V349 covers 9,914 vehicles: 2024 Mazda CX-90.

NHTSA lists 9,914 vehicles in this campaign, built December 27, 2022 to September 12, 2023. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the CX-90 automatic emergency braking recall?

Yes. Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge.

Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.

When was recall 24V349 announced?

Mazda Motor Corp. reported recall 24V349 to NHTSA on May 16, 2024. NHTSA lists the owner letter date as July 12, 2024.

This recall was filed 28 months ago, and vehicles were built over a span of 259 days. If your CX-90 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my CX-90 is part of recall 24V349?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V349 is open on your CX-90, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 24V349000 is open on your CX-90, it will be listed there, along with Mazda recall number 6724E. You can also ask any Mazda dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should CX-90 owners do about recall 24V349?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V349000 applies to your CX-90.
2. Book the recall appointment with any authorized Mazda dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any automatic emergency braking symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are CX-90 owners reporting to NHTSA?

Owners have filed 345 complaints with NHTSA about these vehicles since 2020, 20 of them about the driver assistance.

NHTSA’s public complaint database lists 345 owner complaints filed since 2020 for the vehicles in this recall, and 20 of them involve the driver assistance. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2024 Mazda CX-90: 345 complaints in total, 20 about the driver assistance

Examples of what owners have reported to NHTSA (unverified excerpts):

The contact owns a 2024 Mazda CX-90. The contact stated while driving the same day the vehicle was purchased, the message "Telematics Malfunction" was displayed. The vehicle was taken to the local dealer, where the message was cleared; however, the failure persisted.

2024 Mazda CX-90 owner, ID, NHTSA complaint 11572115, filed February 15, 2024

Decelerating behind traffic my Mazda cx90 shut the engine down. While still rolling traffic began to accelerate and I pressed the accelerator. The engine did not restart. I bottomed out the pedal with no reaction. I completely removed pressure from the pedal then pressed again before the engine restarted.

2024 Mazda CX-90 owner, AL, NHTSA complaint 11680502, filed August 13, 2025

I am reporting a serious safety defect involving unintended acceleration in my 2024 Mazda plug-in hybrid vehicle. On multiple occasions, the vehicle has suddenly accelerated without input from me, creating dangerous situations where I nearly lost control and risked a collision. This issue has occurred at least four times since January 2026.

2024 Mazda CX-90 owner, TX, NHTSA complaint 11725659, filed March 19, 2026

Can recall 24V349 make my CX-90 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 24V349000 does not automatically make your CX-90 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

Driver assistance systems such as automatic emergency braking, lane keeping and adaptive cruise rely on software and sensors. Phantom braking or a system that shuts off can be dangerous, and these complaints often return after an update.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2024 Mazda CX-90 has needed other repairs for the same defect, those visits count toward a lemon law claim.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V349