2021-2023 Jeep Wrangler High-Voltage Battery Recall (23V787)
Chrysler (FCA US, LLC) · 32,125 vehicles · Reported November 22, 2023
Chrysler (FCA US, LLC) is recalling 32,125 2021-2023 Jeep Wrangler vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. A vehicle fire while parked or driving can increase the risk of injury. Park outside and away from buildings until it is repaired.
Recall 23V787 at a glance
| NHTSA campaign number | 23V787000 |
|---|---|
| Manufacturer recall number | B9A |
| Date reported to NHTSA | November 22, 2023 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Vehicles | 2021-2023 Jeep Wrangler |
| Units affected | 32,125 |
| Component | Electrical System > Propulsion System > Traction Battery |
| Safety risk | A vehicle fire while parked or driving can increase the risk of injury. |
| Fix | Available at dealers |
What is wrong with the 2021-2023 Jeep Wrangler in recall 23V787?
The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Is it safe to drive a 2021-2023 Wrangler with recall 23V787?
Park it outside. NHTSA lists a fire risk for recall 23V787, so keep the vehicle away from buildings until it is repaired.
NHTSA lists this as a Park Outside recall because of a fire risk. Park the vehicle outside and away from buildings until the repair is done, even if you have not noticed any problem.
NHTSA describes the risk this way: A vehicle fire while parked or driving can increase the risk of injury.
Which vehicles are included in recall 23V787?
Recall 23V787 covers 32,125 vehicles: 2021-2023 Jeep Wrangler.
NHTSA lists 32,125 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2023 | Jeep | Wrangler |
What is the fix for the Wrangler high-voltage battery recall?
Yes. Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired.
Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.
Manufacturer recall number: B9A.
When was recall 23V787 announced?
Chrysler (FCA US, LLC) reported recall 23V787 to NHTSA on November 22, 2023. NHTSA lists the owner letter date as March 7, 2024.
| Date | What happened |
|---|---|
| November 22, 2023 | Chrysler (FCA US, LLC) filed the defect report with NHTSA; NHTSA assigned campaign 23V787000. |
| March 7, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 34 months ago. If your Wrangler was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Wrangler is part of recall 23V787?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V787 is open on your Wrangler, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021-2023 Wrangler vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Wrangler owners do about recall 23V787?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V787000 applies to your Wrangler.
- Park outside and away from buildings until the repair is done.
- Call a Jeep dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the traction battery happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Wrangler owners reporting to NHTSA?
Owners have filed 1,702 complaints with NHTSA about these vehicles since 2020, 658 of them about the ev and hybrid battery.
Since recall 23V787 was reported on November 22, 2023, owners have filed 525 complaints with NHTSA about the ev and hybrid battery on these vehicles. 83 of them (16%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the ev and hybrid battery and were received on or after November 22, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related ev and hybrid battery issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 1,702 owner complaints filed since 2020 for the vehicles in this recall, and 658 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2021 Jeep Wrangler: 940 complaints in total, 303 about the ev and hybrid battery
- 2022 Jeep Wrangler: 397 complaints in total, 165 about the ev and hybrid battery
- 2023 Jeep Wrangler: 365 complaints in total, 190 about the ev and hybrid battery
Examples of what owners have reported to NHTSA (unverified excerpts):
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available.
2023 Jeep Wrangler owner, WI, NHTSA complaint 11633847, filed January 3, 2025
Sorry for my bad English, I am from Quebec, in Canada. On [XXX], our jeep wrangler 2023 burned. The 95B recall was process on December 19th 2024. The battery burned, no flames were visible, only chemical fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
2023 Jeep Wrangler owner, NY, NHTSA complaint 11634187, filed January 5, 2025
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue.
2023 Jeep Wrangler owner, VA, NHTSA complaint 11635058, filed January 9, 2025
Can recall 23V787 make my Wrangler a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 23V787000 does not automatically make your Wrangler a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
High-voltage battery and drive system defects in EVs and hybrids can mean reduced range, charging faults, loss of drive power or a fire risk. These repairs often need parts on backorder, so days out of service add up quickly.
This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.
Earlier campaigns on these vehicles involving the same component: 22V768000, 23V303000, 24V720000.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Wrangler went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
On the Jeep Wrangler 4xe battery fire recalls, we have obtained many buybacks.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Wrangler been back to the dealer for this problem?
Call 877-536-6620Other Jeep Wrangler recalls
Frequently asked questions about recall 23V787
Did the recall 23V787 fix work?
Since recall 23V787 was reported on November 22, 2023, owners have filed 525 complaints with NHTSA about the ev and hybrid battery on these vehicles. 83 of them (16%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed March 7, 2024.
Is the 23V787000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Wrangler is part of recall 23V787000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Can a battery recall reduce my EV's range?
Some battery recalls limit the state of charge or range until a module or pack is replaced. Check your owner letter for any interim limits, and keep notes if range or charging changes after the repair.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V787000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Jeep. Prior results do not guarantee a similar outcome.