2023 Chrysler Pacifica Backup Camera Recall (26V327)

Recall 26V327 at a glance

What is wrong with the 2023 Chrysler Pacifica in recall 26V327?

Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display.

Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Is it safe to drive a 2023 Pacifica with recall 26V327?

NHTSA has not told owners to stop driving, but the risk is real: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

NHTSA describes the risk this way: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

There is no do-not-drive order on this campaign. If your Pacifica shows warning lights or behaves differently in a way that involves the camera, have it checked before driving further.

Which vehicles are included in recall 26V327?

Recall 26V327 covers 16 vehicles: 2023 Chrysler Pacifica; 2024-2025 Jeep Wrangler; 2024 Ram 1500; 2024 Ram 2500.

NHTSA lists 16 vehicles in this campaign, built September 18, 2023 to January 30, 2024. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Pacifica backup camera recall?

Yes. Dealers will update the central vision processing module software or replace the module, as necessary, free of charge.

Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

When was recall 26V327 announced?

Chrysler (FCA US, LLC) reported recall 26V327 to NHTSA on May 21, 2026.

This recall was filed 4 months ago, and vehicles were built over a span of 134 days. If your Pacifica was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Pacifica is part of recall 26V327?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 26V327 is open on your Pacifica, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2023 Pacifica vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should Pacifica owners do about recall 26V327?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 26V327000 applies to your Pacifica.
2. Book the recall appointment with any authorized Chrysler dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any camera symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Pacifica owners reporting to NHTSA?

Owners have filed 1,080 complaints with NHTSA about these vehicles since 2020, 4 of them about the rearview camera.

Too few NHTSA complaints about the rearview camera have been filed since recall 26V327 was reported (2) to say whether the fix is holding.

NHTSA’s public complaint database lists 1,080 owner complaints filed since 2020 for the vehicles in this recall, and 4 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2024 Jeep Wrangler: 728 complaints in total, 1 about the rearview camera
• 2023 Chrysler Pacifica: 152 complaints in total, 3 about the rearview camera
• 2024 Ram 1500: 74 complaints in total, 0 about the rearview camera
• 2025 Jeep Wrangler: 67 complaints in total, 0 about the rearview camera
• 2024 Ram 2500: 59 complaints in total, 0 about the rearview camera

Examples of what owners have reported to NHTSA (unverified excerpts):

The contact owns a 2024 Jeep Wrangler. The contact stated that while reversing, the rear-view camera intermittently displayed a distorted image. The dealer was contacted and advised the contact to take the vehicle for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure.

2024 Jeep Wrangler owner, WV, NHTSA complaint 11755952, filed August 10, 2026

The contact owns a 2023 Chrysler Pacifica. The contact received notifications of NHTSA Campaign Number: 24V436000 (Back Over Prevention) and 25V302000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted.

2023 Chrysler Pacifica owner, CA, NHTSA complaint 11713713, filed January 27, 2026

The contact owns a 2023 Chrysler Pacifica. The contact stated that upon putting the transmission into reverse in order to back up the vehicle, the center console display for the reverse back up camera will not function and a black screen was displayed, no warning lights were illuminated.

2023 Chrysler Pacifica owner, TX, NHTSA complaint 11752732, filed July 24, 2026

Can recall 26V327 make my Pacifica a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 26V327000 does not automatically make your Pacifica a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

A rearview camera that blanks out or freezes is a safety issue because federal rules require a working backup image. Camera problems are often software related, and many owners see them come back after an update.

This is not the first recall for this problem. When a manufacturer has to recall the same camera again, that suggests the earlier fix did not work. If your 2023 Chrysler Pacifica has had this repair more than once, keep every repair order.

Earlier campaigns on these vehicles involving the same component: 24V436000, 24V437000, 24V676000.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 26V327