NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of September 2026, the NHTSA has logged 297 complaints against the 2023 Jeep Wrangler. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2023 Jeep Wrangler complaints directly on the NHTSA complaint database.
The 2023 Jeep Wrangler has generated 301 NHTSA complaints and has 13 active recalls. If your 2023 Jeep Wrangler has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Jeep pays all attorney fees when we prevail. You pay nothing.
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2023 Jeep Wrangler include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 75 NHTSA complaints have been filed for this category. Owner reports include: “My 2023 Jeep Wrangler 4xe has been in the shop at Tameron Jeep in Daphne, AL for 37 consecutive days. After having the recall on the hybrid battery software performed, an engine light came on. When I returned it to Tameron service department, I was told the diagnostic scan showed a fault in the hybrid battery due to the recall software update. It has remained at the service department for 37 days without remedy. The service department says they are waiting on Stellantis to advise them and that they feel like Stellantis “Star Connect” tech line is requiring their service tech to perform the same repeated tests again and again to avoid approving the hybrid battery replacement. I have called Jeep customer care, opened a case twice, escalated, requested area manager, etc., and currently there is no update, plan of action, or timeline for repair. The service department said even after the battery replacement is approved (it has not been yet), it would be more than 30 days to get the new battery. So in addition to the current 37 days in service, it could potentially be another 30-60 plus days. I have been unable to get any help, any plan, any updates from Stellantis. The service department has been very understanding but they can’t do anything further without approval from Stellantis. I’m still making payments and insurance on the vehicle.” (NHTSA Complaint #11722256)
The 2023 Jeep Wrangler has generated 19 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “I am submitting this complaint regarding a safety concern with my Jeep following the completion of Recall 68C. Since the recall service was performed, the vehicle has experienced significant issues when operating in hybrid mode. While driving in hybrid mode, the vehicle repeatedly switches back and forth between hybrid and electric operation. When the vehicle enters electric mode, the RPMs will suddenly spike and the vehicle will call for the gasoline engine. When the accelerator pedal is pressed, the vehicle is unable to maintain electric power and immediately switches into gasoline mode. This behavior results in constant drivetrain shifting and erratic engine speed changes. The RPMs frequently jump from 0 RPM (electric operation) to approximately 3,000 RPM when the gasoline engine abruptly engages. The repeated transitions between electric and gasoline power create noticeable hesitation, jerking, and inconsistent acceleration. This issue began only after the Recall 68C service was completed and was not present beforehand. The repeated switching between propulsion modes appears abnormal and may pose a safety concern, particularly during acceleration or when merging into traffic where predictable vehicle response is critical. I am submitting this report so that this issue can be documented and investigated to determine whether the recall repair may have introduced or failed to correct a problem within the hybrid drivetrain system. 2023 Jeep Wrangler 4XE Unlimited” (NHTSA Complaint #11722546)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2023 Jeep Wrangler have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 19 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “Shutting off when I make stops have to put in park start over” (NHTSA Complaint #11714770)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2023 Jeep Wrangler have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 16 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “On 12/06/2025, I purchased a 2023 Jeep Wrangler 4xe from a Chrysler Jeep dealership in Myrtle Beach, SC. Recall 68C (NHTSA 25V741000) had been published on 11/05/2025 — one month prior to my purchase. The recall involves high voltage battery cells with separator damage that may cause a vehicle fire while parked or driving. A Stop Sale order was active on this VIN at the time of sale. I raised the recall and fire risk during the purchase. The salesperson responded that “a fire could happen in any car” and continued to minimize my wife’s specific safety concerns through sustained pressure until we agreed to purchase. No documentation was provided showing the recall had been remedied prior to delivery. The recall remains OPEN as of today. Third-party vehicle history data confirms Stop Sale: YES tied to 68C. We cannot charge the vehicle or use it as intended. We are unable to obtain timely service — the dealership reports months-long wait times with no loaner vehicle available. The vehicle has not been inspected or repaired for this defect. No warning lamps were present at purchase. The vehicle was available for sale and delivered to us despite the active Stop Sale designation. The safety risk is ongoing. We are parked away from structures per NHTSA guidance and have ceased charging the vehicle. This complaint is being filed as part of a formal legal record.” (NHTSA Complaint #11720389)
Steering defects can create unpredictable vehicle behavior and qualify as safety-related under California lemon law. Reported issues on the 2023 Jeep Wrangler include pulling, vibration, loss of power steering, and electronic steering warnings. 14 NHTSA complaints have been filed in this category. Owner reports include: “Vehicle: 2023 Jeep Wrangler Sahara Mileage: Approx. 67,000 Case Number with Jeep/Stellantis: 94808242 I am reporting a recurring and dangerous “death wobble” safety defect in my 2023 Jeep Wrangler Sahara. I have experienced more than 30 separate incidents of violent front-end shaking while driving, often at highway speeds. The wobble happens suddenly without warning and causes the vehicle to become difficult to control, creating a serious risk of losing control, swerving into other lanes, or causing a crash. I have three children who regularly ride in this vehicle, and these episodes have occurred while they were present. The problem has occurred under multiple road and weather conditions. I have attempted repairs including new tires and new shocks, and the issue still persists. The vehicle has been evaluated by Jeep dealership service departments and the problem has not been resolved. I have documented each event with video recordings and logs including date, time, speed, tire pressure, and temperature. The manufacturer has opened Case #94808242, but the defect remains unresolved. This is an ongoing safety hazard and the vehicle is unsafe to operate. I am requesting an investigation and formal record of this recurring safety defect.” (NHTSA Complaint #11700949)
The following 13 recalls have been issued for the 2023 Jeep Wrangler by the NHTSA or Jeep. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect: See NHTSA database for details.
Risk: Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer serv
Component: ENGINE
Defect: See NHTSA database for details.
Risk: An engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control
Component: POWER TRAIN:CLUTCH ASSEMBLY
Defect: See NHTSA database for details.
Risk: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC’s number for this recall is 19A. This recall expa
Component: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Defect: See NHTSA database for details.
Risk: Fuel pump failure can result in an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 01A.
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect: See NHTSA database for details.
Risk: Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed May 23, 2023. Owners may contact Chrysler customer service
Component: EXTERIOR LIGHTING:BRAKE LIGHTS
Defect: See NHTSA database for details.
Risk: A brake light that is obstructed may not be visible to other drivers to indicate the intention to slow or stop, increasing the risk of a crash.
Remedy: Dealers will replace the spare tire carrier assembly, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 84A.
Component: POWER TRAIN:MANUAL TRANSMISSION
Defect: See NHTSA database for details.
Risk: A disabled rearview image can decrease the driver’s visibility of the rear view, and disabled reverse lights may not alert others that the vehicle is reversing, increasing the risk of injury or crash.
Remedy: Dealers will replace the gear position sensor, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 92A.
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect: See NHTSA database for details.
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2023 Jeep Wrangler:
Once the presumption is triggered, the burden shifts to Jeep to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Jeep must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2023 Jeep Wrangler qualifies as a lemon under California law, Jeep may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Jeep a reasonable opportunity to fix the defect. Visit different authorized Jeep dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Jeep pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Jeep a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Jeep is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2023 Jeep Wrangler has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
Get a free case evaluation. Jeep pays our fees if you win — you pay nothing upfront.
Check My Refund Amount →