2021-2024 Volkswagen ID.4 Body Exterior Recall (24V651)

Recall 24V651 at a glance

What is wrong with the 2021-2024 Volkswagen ID.4 in recall 24V651?

4 vehicles.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

Is it safe to drive a 2021-2024 ID.4 with recall 24V651?

NHTSA has not told owners to stop driving, but the risk is real: A vehicle door that opens unexpectedly while driving increases the risk of injury.

NHTSA describes the risk this way: A vehicle door that opens unexpectedly while driving increases the risk of injury.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the exterior.

Which vehicles are included in recall 24V651?

Recall 24V651 covers 99,064 vehicles: 2021-2024 Volkswagen ID.4.

NHTSA lists 99,064 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the ID.4 body exterior recall?

Yes. Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge.

Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

When was recall 24V651 announced?

Volkswagen Group of America, Inc. reported recall 24V651 to NHTSA on September 4, 2024.

This recall was filed 25 months ago. If your ID.4 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my ID.4 is part of recall 24V651?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V651 is open on your ID.4, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021-2024 ID.4 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should ID.4 owners do about recall 24V651?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V651000 applies to your ID.4.
2. Call a Volkswagen dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Write down when symptoms involving the exterior happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are ID.4 owners reporting to NHTSA?

Owners have filed 978 complaints with NHTSA about these vehicles since 2020, 53 of them about the body, doors and seats.

NHTSA’s public complaint database lists 978 owner complaints filed since 2020 for the vehicles in this recall, and 53 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2023 Volkswagen ID.4: 459 complaints in total, 28 about the body, doors and seats
• 2021 Volkswagen ID.4: 335 complaints in total, 20 about the body, doors and seats
• 2022 Volkswagen ID.4: 136 complaints in total, 2 about the body, doors and seats
• 2024 Volkswagen ID.4: 48 complaints in total, 3 about the body, doors and seats

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

The contact owns a 2022 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2022 Volkswagen ID.4 owner, NC, NHTSA complaint 11650445, filed March 25, 2025

The contact owns a 2024 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue.

2024 Volkswagen ID.4 owner, FL, NHTSA complaint 11633933, filed January 3, 2025

The contact owns a 2024 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2024 Volkswagen ID.4 owner, MO, NHTSA complaint 11664007, filed May 30, 2025

Can recall 24V651 make my ID.4 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Body and latch defects on the 2021-2024 Volkswagen ID.4 may seem minor until a door opens while driving or a seat will not lock. Problems that return after repair belong in your records.

This is not the first recall for this problem. When a manufacturer has to recall the same exterior again, that suggests the earlier fix did not work. If your 2021-2024 Volkswagen ID.4 has had this repair more than once, keep every repair order.

Earlier campaigns on these vehicles involving the same component: 23V213000, 23V312000.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V651