2023 Volkswagen ID.4 Backup Camera Recall (24V875)
Volkswagen Group of America, Inc. · 385 vehicles · Reported November 20, 2024
Volkswagen Group of America, Inc. is recalling 385 2023 Volkswagen ID.4 vehicles. 4 vehicles. The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 24V875 at a glance
| NHTSA campaign number | 24V875000 |
|---|---|
| Manufacturer recall number | 91B3 |
| Date reported to NHTSA | November 20, 2024 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Vehicles | 2023 Volkswagen ID.4 |
| Units affected | 385 |
| Component | Back Over Prevention > Sensing System > Camera |
| Safety risk | A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2023 Volkswagen ID.4 in recall 24V875?
4 vehicles.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID.4 vehicles. The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Is it safe to drive a 2023 ID.4 with recall 24V875?
NHTSA has not told owners to stop driving, but the risk is real: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
NHTSA describes the risk this way: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
There is no do-not-drive order on this campaign. If your ID.4 shows warning lights or behaves differently in a way that involves the camera, have it checked before driving further.
Which vehicles are included in recall 24V875?
Recall 24V875 covers 385 vehicles: 2023 Volkswagen ID.4.
NHTSA lists 385 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023 | Volkswagen | ID.4 |
What is the fix for the ID.4 backup camera recall?
Yes. Dealers will replace the peripheral camera control module, free of charge.
Dealers will replace the peripheral camera control module, free of charge. Owner notification letters were mailed December 26, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91B3.
When was recall 24V875 announced?
Volkswagen Group of America, Inc. reported recall 24V875 to NHTSA on November 20, 2024. NHTSA lists the owner letter date as December 26, 2025.
| Date | What happened |
|---|---|
| November 20, 2024 | Volkswagen Group of America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 24V875000. |
| December 26, 2025 | Owner notification letters mailed (per NHTSA). |
This recall was filed 22 months ago. If your ID.4 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my ID.4 is part of recall 24V875?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V875 is open on your ID.4, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 24V875000 is open on your ID.4, it will be listed there, along with Volkswagen recall number 91B3. You can also ask any Volkswagen dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should ID.4 owners do about recall 24V875?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V875000 applies to your ID.4.
- Call a Volkswagen dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any camera symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are ID.4 owners reporting to NHTSA?
Owners have filed 459 complaints with NHTSA about these vehicles since 2020, 28 of them about the rearview camera.
Since recall 24V875 was reported on November 20, 2024, owners have filed 8 complaints with NHTSA about the rearview camera on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the rearview camera and were received on or after November 20, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related rearview camera issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 459 owner complaints filed since 2020 for the vehicles in this recall, and 28 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Volkswagen ID.4: 459 complaints in total, 28 about the rearview camera
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted.
2023 Volkswagen ID.4 owner, CA, NHTSA complaint 11634388, filed January 6, 2025
The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (Structure) and 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the parts to do the recall repairs were not yet available. The local dealer was contacted.
2023 Volkswagen ID.4 owner, CA, NHTSA complaint 11640689, filed February 4, 2025
The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE) and 25V120000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC), 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were not yet available.
2023 Volkswagen ID.4 owner, CA, NHTSA complaint 11649104, filed March 18, 2025
Can recall 24V875 make my ID.4 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
A rearview camera that blanks out or freezes is a safety issue because federal rules require a working backup image. Camera problems are often software related, and many owners see them come back after an update.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2023 Volkswagen ID.4 has needed other repairs for the same defect, those visits count toward a lemon law claim.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your ID.4 been back to the dealer for this problem?
Call 877-536-6620Other Volkswagen ID.4 recalls
Frequently asked questions about recall 24V875
Did the recall 24V875 fix work?
Since recall 24V875 was reported on November 20, 2024, owners have filed 8 complaints with NHTSA about the rearview camera on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed December 26, 2025.
Is the 24V875000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my ID.4 is part of recall 24V875000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Is it legal to drive with a blank backup camera?
Federal safety rules require new vehicles to have a working rearview image, which is why camera failures are recalled. Have it repaired, and use mirrors and extra care until then.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V875000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Volkswagen. Prior results do not guarantee a similar outcome.