Lemon Law Analysis

2023 Volkswagen ID.4

NHTSA Complaints · Active Recalls · California Lemon Law Data

✓ Reviewed by Jacob Shayesteh, Esq. · Updated June 2026
369
NHTSA Complaints
Active Recalls
2-4
Avg. Repair Attempts

The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.

As of June 2026, the NHTSA has logged 369 complaints against the 2023 Volkswagen ID.4. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2023 Volkswagen ID.4 complaints directly on the NHTSA complaint database.

The 2023 Volkswagen ID.4 has generated 808 NHTSA complaints and has 13 active recalls. If your 2023 Volkswagen ID.4 has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Volkswagen pays all attorney fees when we prevail. You pay nothing.

Electrical System

High Claim VolumeSong-Beverly Strength: Very Strong

Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2023 Volkswagen ID.4 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 124 NHTSA complaints have been filed for this category. Owner reports include: “I am submitting a safety complaint regarding my 2023 Volkswagen ID.4 AWD Pro S, VIN [XXX] , which is subject to Manufacturer Recall No. 93EA / NHTSA Recall No. 26V030, issued on January 21, 2026. According to the recall, in rare circumstances, the high-voltage battery modules may experience thermal propagation, possibly resulting in a vehicle fire. The recall further states that customers may experience loss of range and/or performance if the recall condition exists in the vehicle. The stated safety risk is that the vehicle may catch fire due to battery-related thermal propagation. I brought the vehicle to an authorized Volkswagen dealership for diagnosis and warranty/recall repair after learning of the recall. However, nearly two months after the recall was issued, the remedy is still not available. As a result, I remain in possession of and am expected to continue using a vehicle that is subject to a serious fire-related safety recall, without any available repair to correct the defect. This creates an ongoing safety concern. I do not feel safe continuing to drive or park the vehicle because of the possibility of a battery fire. My concern is heightened as warmer weather approaches, because heat may increase battery-related fire risks. Even if the event is described as rare, a fire risk involving a high-voltage battery is serious and presents an unacceptable safety concern for me as the driver and for others around the vehicle. The manufacturer has acknowledged the defect through the recall, but has not made a timely remedy available. I am asking NHTSA to note that consumers are being left without a repair for a serious recalled safety defect for an extended period of time. Vehicle information: •Year/Make/Model: 2023 Volkswagen ID.4 AWD Pro S •VIN: [XXX] •Purchase/Lease Type: Leased •Delivery Date: December 7, 2023 •Recall Number: Volkswagen 93EA / NHTSA 26V030 I presented the vehicle to for repair, but no remedy is available INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)” (NHTSA Complaint #11723971)

Other Systems

High Claim VolumeSong-Beverly Strength: Strong

The 2023 Volkswagen ID.4 has generated 84 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The vehicle lurched forward as I was parking and hit a parked vehicle in front of me; it accelerated forward even though my foot wasn’t on the accelerator. I have contacted VW and was told to take the vehicle to a VW dealer to be inspected; that is happening next week. I did not notice any warning lamps, messages or other symptoms prior to the accident. I had just installed the VW recommended software update 2 days prior.” (NHTSA Complaint #11723925)

Body & Structure

High Claim VolumeSong-Beverly Strength: Moderate

The 2023 Volkswagen ID.4 has generated 50 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “door-handle safety recall had previously been completed on this vehicle. While driving at normal city speed, the front passenger door opened unexpectedly while a passenger was seated inside, creating a serious safety risk. The passenger was restrained by a seat belt, preventing ejection. The vehicle was taken to a Volkswagen dealership, which inspected the vehicle and documented that multiple door latch bolts were missing and another bolt was loose following a Volkswagen-authorized door-handle repair. The dealership stated the condition was related to prior repair workmanship. There were no warning lamps or messages prior to the failure. Due to safety concerns, the vehicle was towed rather than driven after the incident. The vehicle remains available for inspection.” (NHTSA Complaint #11712469)

Electrical System,Unknown Or Other

High Claim VolumeSong-Beverly Strength: Moderate

Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2023 Volkswagen ID.4 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 34 NHTSA complaints have been filed for this category. Owner reports include: “The vehicle continues to unlock itself. The dealer has been able to reproduce the problem. First repair. They said it was because of a recall to do with the door handles, even though the recall didn’t state any of that cause they were able to reproduce the vehicle unlocking itself after the recall so they did a software update once I took the vehicle home was able to reproduce, and the issue of it unlocking itself continued. I returned the vehicle to the same dealer and which they had the vehicle for an additional 26 days with another software update and then they had to call in to the tech line where they had to replace the control module that still didn’t fix the issue then had to replace a key then they released the vehicle back to me as they exhausted all their options and the issue is still present unable to drive the vehicle due to security concerns” (NHTSA Complaint #11719308)

Electrical System,Equipment,Back Over Prevention

High Claim VolumeSong-Beverly Strength: Moderate

Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2023 Volkswagen ID.4 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 30 NHTSA complaints have been filed for this category. Owner reports include: “The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 26V030000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.” (NHTSA Complaint #11713987)

Active NHTSA Recalls — 2023 Volkswagen ID.4

The following 13 recalls have been issued for the 2023 Volkswagen ID.4 by the NHTSA or Volkswagen. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.

Recall 22V823000

Component: BACK OVER PREVENTION:DISPLAY FUNCTION

Defect: See NHTSA database for details.

Risk: An inoperative rearview camera display can reduce the driver’s rear visibility, increasing the risk of a crash.

Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen’s customer service at 1-800-893-5298 and

Recall 22V830000

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR

Defect: See NHTSA database for details.

Risk: Coolant that leaks into the high-voltage system may impact safety-critical systems and warning lights, causing a loss of vehicle control or unintended air bag deployment, and increasing the risk of a crash or injury.

Remedy: Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen’s customer service at 1-800-893-5298. Volkswagen’s number for this recall is 19Q9.

Recall 22V956000

Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Defect: See NHTSA database for details.

Risk: A short circuit may cause a loss of drive power, increasing the risk of a crash. A short circuit also increases the risk of a vehicle fire.

Remedy: Owners are advised to park outside and away from structures until the remedy has been completed. Dealers will inspect the 12-Volt battery charging cable and repair or replace it, as necessary, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may conta

Recall 23V750000

Component: STRUCTURE

Defect: See NHTSA database for details.

Risk: In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.

Remedy: Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen’s customer service at 1-800-893-5298. Volkswagen’s number for this recall is 60G3.

Recall 24V344000

Component: BACK OVER PREVENTION:SOFTWARE

Defect: See NHTSA database for details.

Risk: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW’s number for this recall is 919A.

Recall 24V643000

Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect: See NHTSA database for details.

Risk: An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 69E8.

Recall 24V651000

Component: STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

Defect: See NHTSA database for details.

Risk: A vehicle door that opens unexpectedly while driving increases the risk of injury.

Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen’s customer service at 1-800-893-5298. Volkswagen’s number for this recall is 57J9.

Recall 24V875000

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect: See NHTSA database for details.

Risk: A blank rearview camera display can reduce the driver’s rear visibility, increasing the risk of a crash.

Remedy: Dealers will replace the peripheral camera control module, free of charge. Owner notification letters were mailed December 26, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 91B3.

California Lemon Law — Song-Beverly Act

California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.

Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2023 Volkswagen ID.4:

  • 4+ repair attempts for the same non-safety defect without resolution
  • 2+ repair attempts for a defect likely to cause death or serious bodily injury
  • 30+ calendar days out of service for warranty repairs (cumulative, not consecutive)

Once the presumption is triggered, the burden shifts to Volkswagen to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Volkswagen must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.

What You Can Recover

If your 2023 Volkswagen ID.4 qualifies as a lemon under California law, Volkswagen may be legally required to:

  • Repurchase your vehicle — Full refund of your down payment, all monthly payments, registration fees, and incidental costs (towing, rentals), minus a mileage offset for miles driven before the first repair attempt
  • Replace your vehicle — Provide a new, comparable vehicle at no cost to you
  • Pay your attorney’s fees — Under § 1794(d), Volkswagen pays all legal fees if you prevail
  • Civil penalty up to 2x damages — If Volkswagen willfully violated the Act, courts may award double the actual damages

Steps to Protect Your 2023 Volkswagen ID.4 Claim

Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.

Step 2: Keep returning for repairs. You must give Volkswagen a reasonable opportunity to fix the defect. Visit different authorized Volkswagen dealers if needed and ask for written documentation of each visit.

Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Volkswagen pays your fees if you win.

Step 4: Send a demand letter. Your attorney will send Volkswagen a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.

2023 Volkswagen ID.4 Lemon Law Questions

How many repair attempts qualify my 2023 Volkswagen ID.4 as a lemon?

Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.

Does Volkswagen pay my attorney fees?

Yes. Under Cal. Civ. Code § 1794(d), Volkswagen is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.

Can I file a lemon law claim without an active recall?

Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.

What is the time limit to file a lemon law claim for my 2023 Volkswagen ID.4?

California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.

Think Your 2023 ID.4 Qualifies?

Get a free case evaluation. Volkswagen pays our fees if you win — you pay nothing upfront.

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