2024-2025 Audi Q4 E-Tron Dc and Dc Converter Recall (25V125)
Volkswagen Group of America, Inc. · 13,769 vehicles · Reported February 28, 2025
Volkswagen Group of America, Inc. is recalling 13,769 2024-2025 Audi Q4 E-Tron; 2024-2025 Audi Q4 Sportback E-Tron; 2024 Volkswagen ID.4 vehicles. 4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power. A loss of drive power increases the risk of a crash. Dealers will make the repair free of charge.
Recall 25V125 at a glance
| NHTSA campaign number | 25V125000 |
|---|---|
| Manufacturer recall number | AUDI: 93FR WV: 93CJ |
| Date reported to NHTSA | February 28, 2025 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Vehicles | 2024-2025 Audi Q4 E-Tron; 2024-2025 Audi Q4 Sportback E-Tron; 2024 Volkswagen ID.4 |
| Units affected | 13,769 |
| Component | Electrical System > Propulsion System > Dc / Dc Converter |
| Safety risk | A loss of drive power increases the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2024-2025 Audi Q4 E-Tron in recall 25V125?
4 vehicles.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Is it safe to drive a 2024-2025 Q4 E-Tron with recall 25V125?
NHTSA has not told owners to stop driving, but the risk is real: A loss of drive power increases the risk of a crash.
NHTSA describes the risk this way: A loss of drive power increases the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the dc and dc converter.
Which vehicles are included in recall 25V125?
Recall 25V125 covers 13,769 vehicles: 2024-2025 Audi Q4 E-Tron; 2024-2025 Audi Q4 Sportback E-Tron; 2024 Volkswagen ID.4.
NHTSA lists 13,769 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024-2025 | Audi | Q4 E-Tron |
| 2024-2025 | Audi | Q4 Sportback E-Tron |
| 2024 | Volkswagen | ID.4 |
What is the fix for the Q4 E-Tron dc and dc converter recall?
Yes. Dealers will replace the OCDC, free of charge.
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Manufacturer recall number: AUDI: 93FR WV: 93CJ.
When was recall 25V125 announced?
Volkswagen Group of America, Inc. reported recall 25V125 to NHTSA on February 28, 2025.
| Date | What happened |
|---|---|
| February 28, 2025 | Volkswagen Group of America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 25V125000. |
| May 20, 2025 | Owner notification letters mailed (per NHTSA). |
This recall was filed 19 months ago. If your Q4 E-Tron was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Q4 E-Tron is part of recall 25V125?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V125 is open on your Q4 E-Tron, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2024-2025 Q4 E-Tron vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Q4 E-Tron owners do about recall 25V125?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V125000 applies to your Q4 E-Tron.
- Call a Audi dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any dc and dc converter symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Q4 E-Tron owners reporting to NHTSA?
Owners have filed 82 complaints with NHTSA about these vehicles since 2020, 48 of them about the ev and hybrid battery.
Since recall 25V125 was reported on February 28, 2025, owners have filed 37 complaints with NHTSA about the ev and hybrid battery on these vehicles. 10 of them (27%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the ev and hybrid battery and were received on or after February 28, 2025, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related ev and hybrid battery issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 82 owner complaints filed since 2020 for the vehicles in this recall, and 48 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Volkswagen ID.4: 48 complaints in total, 27 about the ev and hybrid battery
- 2024 Audi Q4 E-Tron: 22 complaints in total, 15 about the ev and hybrid battery
- 2024 Audi Q4 Sportback E-Tron: 5 complaints in total, 2 about the ev and hybrid battery
- 2025 Audi Q4 E-Tron: 4 complaints in total, 2 about the ev and hybrid battery
- 2025 Audi Q4 Sportback E-Tron: 3 complaints in total, 2 about the ev and hybrid battery
Examples of what owners have reported to NHTSA (unverified excerpts):
The contact owns a 2024 Audi Q4 E-Tron. The contact stated that the vehicle had experienced several electrical failures and would not immediately start on several occasions. The vehicle was taken to the dealer who performed software updates but the failures continued to occur. Later, while driving the vehicle had randomly shut off.
2024 Audi Q4 E-Tron owner, FL, NHTSA complaint 11634912, filed January 8, 2025
The contact owns a 2024 Audi Q4 E-Tron. The contact stated while driving at various speeds, the message "Vehicle Sound Malfunction! Pedestrian Cannot Hear Vehicle. Please Contact Service" was displayed. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer, where it was diagnosed.
2024 Audi Q4 E-Tron owner, TX, NHTSA complaint 11652611, filed April 3, 2025
The contact owns a 2024 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
2024 Audi Q4 E-Tron owner, GA, NHTSA complaint 11656832, filed April 25, 2025
Can recall 25V125 make my Q4 E-Tron a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 25V125000 does not automatically make your Q4 E-Tron a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
High-voltage battery and drive system defects in EVs and hybrids can mean reduced range, charging faults, loss of drive power or a fire risk. These repairs often need parts on backorder, so days out of service add up quickly.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Q4 E-Tron been back to the dealer for this problem?
Call 877-536-6620Other Audi Q4 E-Tron recalls
Frequently asked questions about recall 25V125
Did the recall 25V125 fix work?
Since recall 25V125 was reported on February 28, 2025, owners have filed 37 complaints with NHTSA about the ev and hybrid battery on these vehicles. 10 of them (27%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
Is the 25V125000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Q4 E-Tron is part of recall 25V125000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Can a battery recall reduce my EV's range?
Some battery recalls limit the state of charge or range until a module or pack is replaced. Check your owner letter for any interim limits, and keep notes if range or charging changes after the repair.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V125000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Audi, Volkswagen. Prior results do not guarantee a similar outcome.