2021, 2024 Polestar Polestar 2 Brake Recall (25V409)
Polestar Automotive USA, Inc. · 2 vehicles · Reported July 2, 2025
Polestar Automotive USA, Inc. is recalling 2 2021, 2024 Polestar Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function. A loss of brake function increases the risk of a crash. The fix is an over-the-air software update.
Recall 25V409 at a glance
| NHTSA campaign number | 25V409000 |
|---|---|
| Manufacturer recall number | RP1061 |
| Date reported to NHTSA | July 2, 2025 |
| Manufacturer | Polestar Automotive USA, Inc. |
| Vehicles | 2021, 2024 Polestar Polestar 2 |
| Units affected | 2 |
| Build dates | October 24, 2020 to April 15, 2025 |
| Component | Service Brakes |
| Safety risk | A loss of brake function increases the risk of a crash. |
| Fix | Over-the-air software update |
What is wrong with the 2021, 2024 Polestar Polestar 2 in recall 25V409?
In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.
Is it safe to drive a 2021, 2024 Polestar 2 with recall 25V409?
NHTSA has not told owners to stop driving, but the risk is real: A loss of brake function increases the risk of a crash.
NHTSA describes the risk this way: A loss of brake function increases the risk of a crash.
There is no do-not-drive order on this campaign. If your Polestar 2 shows warning lights or behaves differently in a way that involves the service brakes, have it checked before driving further.
Which vehicles are included in recall 25V409?
Recall 25V409 covers 2 vehicles: 2021, 2024 Polestar Polestar 2.
NHTSA lists 2 vehicles in this campaign, built October 24, 2020 to April 15, 2025. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021, 2024 | Polestar | Polestar 2 |
What is the fix for the Polestar 2 brake recall?
Yes. The fix is an over-the-air software update.
Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1061.
When was recall 25V409 announced?
Polestar Automotive USA, Inc. reported recall 25V409 to NHTSA on July 2, 2025. NHTSA lists the owner letter date as July 18, 2025.
| Date | What happened |
|---|---|
| October 24, 2020 | First affected vehicle built (per Polestar Automotive USA, Inc.'s filing). |
| April 15, 2025 | Last affected vehicle built. |
| July 2, 2025 | Polestar Automotive USA, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 25V409000. |
| July 18, 2025 | Owner notification letters mailed (per NHTSA). |
This recall was filed 15 months ago, and vehicles were built over a span of 1634 days. If your Polestar 2 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Polestar 2 is part of recall 25V409?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V409 is open on your Polestar 2, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021, 2024 Polestar 2 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Polestar 2 owners do about recall 25V409?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V409000 applies to your Polestar 2.
- Call a Polestar dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the service brakes happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Polestar 2 owners reporting to NHTSA?
Owners have filed 171 complaints with NHTSA about these vehicles since 2020, 2 of them about the brakes.
Too few NHTSA complaints about the brakes have been filed since recall 25V409 was reported (1) to say whether the fix is holding.
NHTSA’s public complaint database lists 171 owner complaints filed since 2020 for the vehicles in this recall, and 2 of them involve the brakes. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2021 Polestar Polestar 2: 147 complaints in total, 1 about the brakes
- 2024 Polestar Polestar 2: 24 complaints in total, 1 about the brakes
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
I believe that my 2024 polestar 2 suffered a critical failure with the parking brake/weight sensor interlock. While parked in my driveway, (on incline) I parked my vehicle, opened the door (which should also engage the parking brake) and exited my vehicle. The vehicle at this time appeared to be in park.
2024 Polestar Polestar 2 owner, TN, NHTSA complaint 11635408, filed January 11, 2025
Under regen braking the car has very loud ticking in the rear and feels as if the axles are sheering themselves. Looking into the issues with other owners the culprit is the ERAD motor turns to recoup the energy.
2021 Polestar Polestar 2 owner, UT, NHTSA complaint 11703806, filed December 8, 2025
Can recall 25V409 make my Polestar 2 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
Brake defects are safety defects. California's lemon law presumption can apply after two repair attempts for a defect likely to cause death or serious injury, when the manufacturer has been notified directly.
Because the remedy is an over-the-air update, there may be no repair order unless you take the 2021, 2024 Polestar Polestar 2 in. If the symptom continues after the update, get it documented at the dealer so it counts.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Polestar 2 been back to the dealer for this problem?
Call 877-536-6620Other Polestar Polestar 2 recalls
Frequently asked questions about recall 25V409
Is the 25V409000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed July 18, 2025.
How do I know if my Polestar 2 is part of recall 25V409000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V409000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Polestar. Prior results do not guarantee a similar outcome.