2023 Genesis GV60 Driveshaft Recall (23V300)
Hyundai Motor America · 1,790 vehicles · Reported April 26, 2023
Hyundai Motor America is recalling 1,790 2023 Genesis GV60 vehicles. Â Â The rear driveshafts may fracture, which can result in a loss of drive power. A loss of drive power increases the risk of a crash. Dealers will make the repair free of charge.
Recall 23V300 at a glance
| NHTSA campaign number | 23V300000 |
|---|---|
| Manufacturer recall number | 014G |
| Date reported to NHTSA | April 26, 2023 |
| Manufacturer | Hyundai Motor America |
| Vehicles | 2023 Genesis GV60 |
| Units affected | 1,790 |
| Component | Power Train > Driveline > Driveshaft |
| Safety risk | A loss of drive power increases the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2023 Genesis GV60 in recall 23V300?
  The rear driveshafts may fracture, which can result in a loss of drive power.
Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis GV60 vehicles equipped with an all-wheel drive powertrain system.  The rear driveshafts may fracture, which can result in a loss of drive power.
Is it safe to drive a 2023 GV60 with recall 23V300?
NHTSA has not told owners to stop driving, but the risk is real: A loss of drive power increases the risk of a crash.
NHTSA describes the risk this way: A loss of drive power increases the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the driveshaft.
Which vehicles are included in recall 23V300?
Recall 23V300 covers 1,790 vehicles: 2023 Genesis GV60.
NHTSA lists 1,790 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023 | Genesis | GV60 |
What is the fix for the GV60 driveshaft recall?
Yes. Dealers will replace the left and right rear driveshafts, free of charge.  Owner notification letters were mailed June 23, 2023.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 014G.
Dealers will replace the left and right rear driveshafts, free of charge.  Owner notification letters were mailed June 23, 2023.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 014G.
When was recall 23V300 announced?
Hyundai Motor America reported recall 23V300 to NHTSA on April 26, 2023. NHTSA lists the owner letter date as June 23, 2023.
| Date | What happened |
|---|---|
| April 26, 2023 | Hyundai Motor America filed the defect report with NHTSA; NHTSA assigned campaign 23V300000. |
| June 23, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 41 months ago. If your GV60 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my GV60 is part of recall 23V300?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V300 is open on your GV60, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 23V300000 is open on your GV60, it will be listed there, along with Genesis recall number 014G. You can also ask any Genesis dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should GV60 owners do about recall 23V300?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V300000 applies to your GV60.
- Call a Genesis dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any driveshaft symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are GV60 owners reporting to NHTSA?
Owners have filed 58 complaints with NHTSA about these vehicles since 2020, 12 of them about the transmission.
Since recall 23V300 was reported on April 26, 2023, owners have filed 12 complaints with NHTSA about the transmission on these vehicles. 2 of them (17%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the transmission and were received on or after April 26, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related transmission issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 58 owner complaints filed since 2020 for the vehicles in this recall, and 12 of them involve the transmission. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Genesis GV60: 58 complaints in total, 12 about the transmission
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
Completed NHTSA recall 24V-868 at my dealer December 13th 2024. ICCU failed on 1/1/2025 and I am awaiting on the 3rd ICCU for my vehicle in less than 2 years. Similar issue happened December 2023, completed the ICCU recall and had the ICCU fail in a similar fashion.
2023 Genesis GV60 owner, VA, NHTSA complaint 11635373, filed January 10, 2025
On 3/5/2025 I was driving my car and accelerating to 45 miles per hour when the Stop vehicle and check power supply warning on my car showed on the dash followed by a loud and starting audible tone. I pulled over to check the car and it still worked well.
2023 Genesis GV60 owner, IL, NHTSA complaint 11652535, filed April 3, 2025
Water pump failure in vehicle less than two years of age. Dealer stated car was not safe to drive.
2023 Genesis GV60 owner, VA, NHTSA complaint 11703131, filed December 4, 2025
Can recall 23V300 make my GV60 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 23V300000 does not automatically make your GV60 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
A transmission defect affects the core job of the 2023 Genesis GV60: moving reliably. Owners often see the same symptom return after a repair, and those repeat visits are the kind of history California's lemon law looks at.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2023 Genesis GV60 has needed other repairs for the same defect, those visits count toward a lemon law claim.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A typical pattern: an owner reports the transmission slipping, and the dealer can't verify it. Six months later, NHTSA issues a recall for the same problem. Because the recall confirms the defect, the mileage offset goes back to that first visit.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your GV60 been back to the dealer for this problem?
Call 877-536-6620Other Genesis GV60 recalls
Frequently asked questions about recall 23V300
Did the recall 23V300 fix work?
Since recall 23V300 was reported on April 26, 2023, owners have filed 12 complaints with NHTSA about the transmission on these vehicles. 2 of them (17%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed June 23, 2023.
Is the 23V300000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my GV60 is part of recall 23V300000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Will a transmission software update fix the problem for good?
Sometimes. Many owners report that shifting problems return after an update. If yours does, go back to the dealer and make sure the visit is written up.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V300000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Genesis. Prior results do not guarantee a similar outcome.