2023 Hyundai Ioniq 5 Driveshaft Recall (24V065)
Hyundai Motor America · 1,165 vehicles · Reported February 1, 2024
Hyundai Motor America is recalling 1,165 2023 Genesis GV60; 2023 Hyundai Ioniq 5; 2023 Hyundai Ioniq 6 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power. A loss of drive power increases the risk of a crash. Dealers will make the repair free of charge.
Recall 24V065 at a glance
| NHTSA campaign number | 24V065000 |
|---|---|
| Manufacturer recall number | 253 (H), 017G (G) |
| Date reported to NHTSA | February 1, 2024 |
| Manufacturer | Hyundai Motor America |
| Vehicles | 2023 Genesis GV60; 2023 Hyundai Ioniq 5; 2023 Hyundai Ioniq 6 |
| Units affected | 1,165 |
| Component | Power Train > Driveline > Driveshaft |
| Safety risk | A loss of drive power increases the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2023 Hyundai Ioniq 5 in recall 24V065?
The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Is it safe to drive a 2023 Ioniq 5 with recall 24V065?
NHTSA has not told owners to stop driving, but the risk is real: A loss of drive power increases the risk of a crash.
NHTSA describes the risk this way: A loss of drive power increases the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the driveshaft.
Which vehicles are included in recall 24V065?
Recall 24V065 covers 1,165 vehicles: 2023 Genesis GV60; 2023 Hyundai Ioniq 5; 2023 Hyundai Ioniq 6.
NHTSA lists 1,165 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023 | Genesis | GV60 |
| 2023 | Hyundai | Ioniq 5 |
| 2023 | Hyundai | Ioniq 6 |
What is the fix for the Ioniq 5 driveshaft recall?
Yes. Dealers will replace the rear inner driveshaft, free of charge.
Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).
Manufacturer recall number: 253 (H), 017G (G).
When was recall 24V065 announced?
Hyundai Motor America reported recall 24V065 to NHTSA on February 1, 2024. NHTSA lists the owner letter date as March 29, 2024.
| Date | What happened |
|---|---|
| February 1, 2024 | Hyundai Motor America filed the defect report with NHTSA; NHTSA assigned campaign 24V065000. |
| March 29, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 32 months ago. If your Ioniq 5 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Ioniq 5 is part of recall 24V065?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V065 is open on your Ioniq 5, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 24V065000 is open on your Ioniq 5, it will be listed there, along with Hyundai recall number 253 (H), 017G (G). You can also ask any Hyundai dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should Ioniq 5 owners do about recall 24V065?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V065000 applies to your Ioniq 5.
- Call a Hyundai dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any driveshaft symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Ioniq 5 owners reporting to NHTSA?
Owners have filed 501 complaints with NHTSA about these vehicles since 2020, 92 of them about the transmission.
Since recall 24V065 was reported on February 1, 2024, owners have filed 78 complaints with NHTSA about the transmission on these vehicles. 13 of them (17%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the transmission and were received on or after February 1, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related transmission issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 501 owner complaints filed since 2020 for the vehicles in this recall, and 92 of them involve the transmission. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Hyundai Ioniq 5: 387 complaints in total, 72 about the transmission
- 2023 Genesis GV60: 58 complaints in total, 12 about the transmission
- 2023 Hyundai Ioniq 6: 56 complaints in total, 8 about the transmission
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
I was driving, there was a loud pop, then warnings popped up on the dash and I lost power. I was able to limp the car back to my house, because I had just left. I assume it is the ICCU.
2023 Hyundai Ioniq 6 owner, CT, NHTSA complaint 11711971, filed January 19, 2026
I was pulling into a parking spot and my vehicle suddenly lurch forward, and I had to slam on the brakes quickly, scraping the front of the curb. I checked there was no warning lights.
2023 Hyundai Ioniq 6 owner, WI, NHTSA complaint 11732187, filed April 19, 2026
In November of 2025 the vehicle displayed a "Check Eletrical System" error message. Shortly thereafter the vehicle decelerated to under 10mph as we were turning into traffic. We were able to drive it home (less than 1mi away) and then called the Dealership.
2023 Hyundai Ioniq 6 owner, MA, NHTSA complaint 11735857, filed May 5, 2026
Can recall 24V065 make my Ioniq 5 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 24V065000 does not automatically make your Ioniq 5 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
A transmission defect affects the core job of the 2023 Hyundai Ioniq 5: moving reliably. Owners often see the same symptom return after a repair, and those repeat visits are the kind of history California's lemon law looks at.
This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.
Earlier campaigns on these vehicles involving the same component: 23V300000.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Ioniq 5 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A typical pattern: an owner reports the transmission slipping, and the dealer can't verify it. Six months later, NHTSA issues a recall for the same problem. Because the recall confirms the defect, the mileage offset goes back to that first visit.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Ioniq 5 been back to the dealer for this problem?
Call 877-536-6620Other Hyundai Ioniq 5 recalls
Frequently asked questions about recall 24V065
Did the recall 24V065 fix work?
Since recall 24V065 was reported on February 1, 2024, owners have filed 78 complaints with NHTSA about the transmission on these vehicles. 13 of them (17%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed March 29, 2024.
Is the 24V065000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Ioniq 5 is part of recall 24V065000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Will a transmission software update fix the problem for good?
Sometimes. Many owners report that shifting problems return after an update. If yours does, go back to the dealer and make sure the visit is written up.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V065000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Genesis, Hyundai. Prior results do not guarantee a similar outcome.