2024-2025 Genesis GV60 Backup Camera Recall (24V584)

Recall 24V584 at a glance

What is wrong with the 2024-2025 Genesis GV60 in recall 24V584?

The rearview camera display may shut off when the vehicle is driven in reverse.

Hyundai Motor America (Hyundai) is recalling certain Genesis 2024-2025 GV60 hybrid and 2025 GV80 vehicles. The rearview camera display may shut off when the vehicle is driven in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Is it safe to drive a 2024-2025 GV60 with recall 24V584?

NHTSA has not told owners to stop driving, but the risk is real: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

NHTSA describes the risk this way: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the camera.

Which vehicles are included in recall 24V584?

Recall 24V584 covers 1,488 vehicles: 2024-2025 Genesis GV60; 2025 Genesis GV80.

NHTSA lists 1,488 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the GV60 backup camera recall?

Yes. Dealers will update the rearview camera software, free of charge.

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 11, 2024. Owners may contact Genesis Customer service at 1-844-340-9741. Hyundai's number for this recall is 024G.

When was recall 24V584 announced?

Hyundai Motor America reported recall 24V584 to NHTSA on August 7, 2024. NHTSA lists the owner letter date as September 11, 2024.

This recall was filed 26 months ago. If your GV60 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my GV60 is part of recall 24V584?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V584 is open on your GV60, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V584000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should GV60 owners do about recall 24V584?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V584000 applies to your GV60.
2. Call a Genesis dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Write down when symptoms involving the camera happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are GV60 owners reporting to NHTSA?

Owners have filed 37 complaints with NHTSA about these vehicles since 2020, 0 of them about the rearview camera.

Too few NHTSA complaints about the rearview camera have been filed since recall 24V584 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 37 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2025 Genesis GV80: 18 complaints in total, 0 about the rearview camera
• 2024 Genesis GV60: 14 complaints in total, 0 about the rearview camera
• 2025 Genesis GV60: 5 complaints in total, 0 about the rearview camera

Can recall 24V584 make my GV60 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 24V584000 does not automatically make your GV60 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

Rearview camera faults are frequently fixed with a software update, but owners report the screen going black again weeks later. If that happens with your 2024-2025 Genesis GV60, each return visit should be documented.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2024-2025 Genesis GV60 has needed other repairs for the same defect, those visits count toward a lemon law claim.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the GV60 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V584