2023-2024 Volkswagen ID.4 Inflator Module Recall (24V643)
Volkswagen Group of America, Inc. · 837 vehicles · Reported August 28, 2024
Volkswagen Group of America, Inc. is recalling 837 2023-2024 Volkswagen ID.4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose. An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash. Dealers will make the repair free of charge.
Recall 24V643 at a glance
| NHTSA campaign number | 24V643000 |
|---|---|
| Manufacturer recall number | 69E8 |
| Date reported to NHTSA | August 28, 2024 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Vehicles | 2023-2024 Volkswagen ID.4 |
| Units affected | 837 |
| Component | Air Bags > Frontal > Passenger Side > Inflator Module |
| Safety risk | An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash. |
| Fix | Available at dealers |
What is wrong with the 2023-2024 Volkswagen ID.4 in recall 24V643?
The fasteners securing the passenger frontal air bag inflator may be loose.
Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose.
Is it safe to drive a 2023-2024 ID.4 with recall 24V643?
NHTSA has not told owners to stop driving, but the risk is real: An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.
NHTSA describes the risk this way: An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the inflator module.
Which vehicles are included in recall 24V643?
Recall 24V643 covers 837 vehicles: 2023-2024 Volkswagen ID.4.
NHTSA lists 837 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023-2024 | Volkswagen | ID.4 |
What is the fix for the ID.4 inflator module recall?
Yes. Dealers will inspect and replace the air bag as necessary, free of charge.
Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. VolkswagenÂs number for this recall is 69E8.
When was recall 24V643 announced?
Volkswagen Group of America, Inc. reported recall 24V643 to NHTSA on August 28, 2024. NHTSA lists the owner letter date as October 10, 2024.
| Date | What happened |
|---|---|
| August 28, 2024 | Volkswagen Group of America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 24V643000. |
| October 10, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 25 months ago. If your ID.4 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my ID.4 is part of recall 24V643?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V643 is open on your ID.4, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 24V643000 is open on your ID.4, it will be listed there, along with Volkswagen recall number 69E8. You can also ask any Volkswagen dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should ID.4 owners do about recall 24V643?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V643000 applies to your ID.4.
- Call a Volkswagen dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any inflator module symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are ID.4 owners reporting to NHTSA?
Owners have filed 507 complaints with NHTSA about these vehicles since 2020, 7 of them about the air bags.
Too few NHTSA complaints about the air bags have been filed since recall 24V643 was reported (4) to say whether the fix is holding.
NHTSA’s public complaint database lists 507 owner complaints filed since 2020 for the vehicles in this recall, and 7 of them involve the air bags. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Volkswagen ID.4: 459 complaints in total, 7 about the air bags
- 2024 Volkswagen ID.4: 48 complaints in total, 0 about the air bags
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
7/14/26 my wife attempted to park our 2023 VW ID.4 Pro S AWD. She pulled into the spot with two hands on the steering wheel, her foot off of the accelerator, with the car being slowed by regenerative braking, and the car suddenly accelerated and crashed through a fence and hit a cement barrier.
2023 Volkswagen ID.4 owner, CA, NHTSA complaint 11750458, filed July 14, 2026
I have never been in a car accident in my entire life. This was my first ever electric vehicle, and I really loved driving it for the one week I owned it before the brakes failed to stop it.
2023 Volkswagen ID.4 owner, OR, NHTSA complaint 11516620, filed April 12, 2023
Airbag light is "on" and dealership stated that a driver seat sensor is not working. I assume this turns off the airbags. This puts the occupants at safety risk. This occurred approximately one week after I purchased the vehicle. I purchased the vehicle on April 17th, 2023.
2023 Volkswagen ID.4 owner, IL, NHTSA complaint 11529726, filed June 30, 2023
Can recall 24V643 make my ID.4 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 24V643000 does not automatically make your ID.4 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Air bag defects are hidden until the moment they matter most. A recall repair may replace an inflator or sensor, but if warning lights return or the system faults again, that is a repeat repair for a safety defect.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your ID.4 been back to the dealer for this problem?
Call 877-536-6620Other Volkswagen ID.4 recalls
Frequently asked questions about recall 24V643
Is the 24V643000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed October 10, 2024.
How do I know if my ID.4 is part of recall 24V643000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
What if my air bag light stays on after the recall repair?
Go back to the dealer. A warning light that returns means the system may not deploy correctly, and the visit is another repair attempt for a safety defect.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V643000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 7, 2026
- California Civil Code 1793.2 and 1793.22
Jacob Shayesteh, Esq., Founder and Managing Attorney of America’s Lemon Lawyer (Wynn Law Group, APC). Licensed by the State Bar of California, No. 362320. His practice focuses on California lemon law under the Song-Beverly Consumer Warranty Act.
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Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Volkswagen. Prior results do not guarantee a similar outcome.