2023-2024 Volkswagen ID.4 Body Recall (23V750)
Volkswagen Group of America, Inc. · 24,025 vehicles · Reported December 7, 2023
Volkswagen Group of America, Inc. is recalling 24,025 2023-2024 Volkswagen ID.4 vehicles. 4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials." In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury. Dealers will make the repair free of charge.
Recall 23V750 at a glance
| NHTSA campaign number | 23V750000 |
|---|---|
| Manufacturer recall number | 60G3 |
| Date reported to NHTSA | December 7, 2023 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Vehicles | 2023-2024 Volkswagen ID.4 |
| Units affected | 24,025 |
| Component | Structure |
| Safety risk | In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury. |
| Fix | Available at dealers |
What is wrong with the 2023-2024 Volkswagen ID.4 in recall 23V750?
4 vehicles.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."
Is it safe to drive a 2023-2024 ID.4 with recall 23V750?
NHTSA has not told owners to stop driving, but the risk is real: In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.
NHTSA describes the risk this way: In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.
There is no do-not-drive order on this campaign. If your ID.4 shows warning lights or behaves differently in a way that involves the structure, have it checked before driving further.
Which vehicles are included in recall 23V750?
Recall 23V750 covers 24,025 vehicles: 2023-2024 Volkswagen ID.4.
NHTSA lists 24,025 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023-2024 | Volkswagen | ID.4 |
What is the fix for the ID.4 body recall?
Yes. Dealers will apply flame retardant to the sunshade fabric, free of charge.
Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.
When was recall 23V750 announced?
Volkswagen Group of America, Inc. reported recall 23V750 to NHTSA on December 7, 2023. NHTSA lists the owner letter date as December 15, 2023.
| Date | What happened |
|---|---|
| December 7, 2023 | Volkswagen Group of America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 23V750000. |
| December 15, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 34 months ago. If your ID.4 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my ID.4 is part of recall 23V750?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V750 is open on your ID.4, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V750000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should ID.4 owners do about recall 23V750?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V750000 applies to your ID.4.
- Call a Volkswagen dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any structure symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are ID.4 owners reporting to NHTSA?
Owners have filed 507 complaints with NHTSA about these vehicles since 2020, 31 of them about the body, doors and seats.
Since recall 23V750 was reported on December 7, 2023, owners have filed 27 complaints with NHTSA about the body, doors and seats on these vehicles. 3 of them (11%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the body, doors and seats and were received on or after December 7, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related body, doors and seats issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 507 owner complaints filed since 2020 for the vehicles in this recall, and 31 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Volkswagen ID.4: 459 complaints in total, 28 about the body, doors and seats
- 2024 Volkswagen ID.4: 48 complaints in total, 3 about the body, doors and seats
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, there was an audible unlocking sound coming from the vehicle. There was no warning light illuminated.
2023 Volkswagen ID.4 owner, NJ, NHTSA complaint 11635887, filed January 14, 2025
The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2023 Volkswagen ID.4 owner, NV, NHTSA complaint 11639878, filed January 31, 2025
The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (Structure) and 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the parts to do the recall repairs were not yet available. The local dealer was contacted.
2023 Volkswagen ID.4 owner, CA, NHTSA complaint 11640689, filed February 4, 2025
Can recall 23V750 make my ID.4 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
Body and latch defects on the 2023-2024 Volkswagen ID.4 may seem minor until a door opens while driving or a seat will not lock. Problems that return after repair belong in your records.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your ID.4 been back to the dealer for this problem?
Call 877-536-6620Other Volkswagen ID.4 recalls
Frequently asked questions about recall 23V750
Did the recall 23V750 fix work?
Since recall 23V750 was reported on December 7, 2023, owners have filed 27 complaints with NHTSA about the body, doors and seats on these vehicles. 3 of them (11%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed December 15, 2023.
Is the 23V750000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my ID.4 is part of recall 23V750000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V750000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Volkswagen. Prior results do not guarantee a similar outcome.