2022 Mercedes-Benz S 500 Dashboard Recall (22V935)

Recall 22V935 at a glance

What is wrong with the 2022 Mercedes-Benz S 500 in recall 22V935?

The dashboard may be insufficiently attached, which can result in an improper front passenger air bag deployment in the event of a crash.

Mercedes-Benz USA, LLC (MBUSA) is recalling one 2022 S 500 vehicle. The dashboard may be insufficiently attached, which can result in an improper front passenger air bag deployment in the event of a crash.

Is it safe to drive a 2022 S 500 with recall 22V935?

NHTSA has not told owners to stop driving, but the risk is real: Improper deployment of an air bag can increase the risk of injury.

NHTSA describes the risk this way: Improper deployment of an air bag can increase the risk of injury.

There is no do-not-drive order on this campaign. If your S 500 shows warning lights or behaves differently in a way that involves the dashboard, have it checked before driving further.

Which vehicles are included in recall 22V935?

Recall 22V935 covers 1 vehicles: 2022 Mercedes-Benz S 500.

NHTSA lists 1 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the S 500 dashboard recall?

Yes. Dealers will replace a portion of the dashboard, free of charge.

Dealers will replace a portion of the dashboard, free of charge. The owner notification letter was mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023010001.

When was recall 22V935 announced?

Mercedes-Benz USA, LLC reported recall 22V935 to NHTSA on December 16, 2022. NHTSA lists the owner letter date as January 20, 2023.

This recall was filed 46 months ago. If your S 500 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my S 500 is part of recall 22V935?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 22V935 is open on your S 500, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2022 S 500 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should S 500 owners do about recall 22V935?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 22V935000 applies to your S 500.
2. Call a Mercedes-Benz dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Write down when symptoms involving the dashboard happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are S 500 owners reporting to NHTSA?

Owners have filed 21 complaints with NHTSA about these vehicles since 2020, 0 of them about the body, doors and seats.

Too few NHTSA complaints about the body, doors and seats have been filed since recall 22V935 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 21 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2022 Mercedes-Benz S 500: 21 complaints in total, 0 about the body, doors and seats

Can recall 22V935 make my S 500 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Door latch, seat and body structure defects can affect safety in a crash and everyday use. If the recall repair does not solve the problem, the repeat visit is part of your record.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the S 500 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 22V935