2021-2023 Mercedes-Benz AMG E53 Fuel Pump Recall (23V880)

Recall 23V880 at a glance

What is wrong with the 2021-2023 Mercedes-Benz AMG E53 in recall 23V880?

Please refer to MBUSA's recall report for specific vehicle details.

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

Is it safe to drive a 2021-2023 AMG E53 with recall 23V880?

NHTSA has not told owners to stop driving, but the risk is real: A loss of drive power can increase the risk of a crash.

NHTSA describes the risk this way: A loss of drive power can increase the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the fuel pump.

Which vehicles are included in recall 23V880?

Recall 23V880 covers 79,676 vehicles: 2023 Mercedes-Benz AMG C43; 2021-2023 Mercedes-Benz AMG E53; 2021-2023 Mercedes-Benz AMG E63; 2022-2023 Mercedes-Benz AMG G63; 2023 Mercedes-Benz AMG GLC43; 2022 Mercedes-Benz AMG GLE53; 2023-2024 Mercedes-Benz AMG GLE53 4MATIC+; 2022-2024 Mercedes-Benz AMG GLE63; 2022 Mercedes-Benz AMG GLS63; 2023 Mercedes-Benz AMG GLS63 4MATIC+; 2021-2023 Mercedes-Benz AMG GT43; 2022-2023 Mercedes-Benz AMG GT53; 2023 Mercedes-Benz AMG GT63; 2023 Mercedes-Benz AMG SL43; 2022-2023 Mercedes-Benz AMG SL55; 2022-2023 Mercedes-Benz AMG SL63; 2022-2024 Mercedes-Benz C 300; 2022-2023 Mercedes-Benz E 350; 2022-2023 Mercedes-Benz E 450; 2022-2023 Mercedes-Benz G 550; 2023 Mercedes-Benz GLC 300; 2021-2023 Mercedes-Benz GLE 350; 2022-2024 Mercedes-Benz GLE 450; 2022-2023 Mercedes-Benz GLE 580 4MATIC; 2022-2023 Mercedes-Benz GLS 450 4MATIC; 2022-2023 Mercedes-Benz GLS 580 4MATIC; 2022-2023 Mercedes-Benz S 500; 2022-2023 Mercedes-Benz S 580.

NHTSA lists 79,676 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the AMG E53 fuel pump recall?

Yes. Dealers will replace the fuel pump, free of charge.

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

When was recall 23V880 announced?

Mercedes-Benz USA, LLC reported recall 23V880 to NHTSA on December 21, 2023.

This recall was filed 33 months ago. If your AMG E53 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my AMG E53 is part of recall 23V880?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V880 is open on your AMG E53, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021-2023 AMG E53 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should AMG E53 owners do about recall 23V880?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V880000 applies to your AMG E53.
2. Call a Mercedes-Benz dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the fuel pump happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are AMG E53 owners reporting to NHTSA?

Owners have filed 427 complaints with NHTSA about these vehicles since 2020, 62 of them about the fuel system.

NHTSA’s public complaint database lists 427 owner complaints filed since 2020 for the vehicles in this recall, and 62 of them involve the fuel system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2023 Mercedes-Benz GLC 300: 55 complaints in total, 5 about the fuel system
• 2021 Mercedes-Benz GLE 350: 48 complaints in total, 2 about the fuel system
• 2022 Mercedes-Benz GLE 350: 35 complaints in total, 7 about the fuel system
• 2022 Mercedes-Benz S 580: 25 complaints in total, 2 about the fuel system
• 2022 Mercedes-Benz C 300: 25 complaints in total, 7 about the fuel system
• 2023 Mercedes-Benz C 300: 22 complaints in total, 1 about the fuel system
• 2022 Mercedes-Benz S 500: 21 complaints in total, 3 about the fuel system
• 2023 Mercedes-Benz E 450: 17 complaints in total, 3 about the fuel system

Examples of what owners have reported to NHTSA (unverified excerpts):

The contact owns a 2023 Mercedes-Benz S580. The contact stated while driving 75 MPH, the check engine warning light illuminated, and the message "Do Not Drive Car" was displayed temporarily. The vehicle was taken to the dealer, where the contact was informed that no issues were found.

2023 Mercedes-Benz S 580 owner, NJ, NHTSA complaint 11573029, filed February 20, 2024

When in eco mode the vehicle will occasionally shut off at a stop light. The vehicle "jumps" and then all of the warning signals come on followed by the vehicle shutting down. It takes about 20-30 seconds for vehicle to be able to restart again.

2023 Mercedes-Benz S 580 owner, AZ, NHTSA complaint 11543229, filed September 7, 2023

The contact owns a 2022 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2022 Mercedes-Benz S 580 owner, SC, NHTSA complaint 11533509, filed July 20, 2023

Can recall 23V880 make my AMG E53 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Fuel pump and fuel line defects can cause the 2021-2023 Mercedes-Benz AMG E53 to stall without warning. If it happens again after the recall repair, document it and return to the dealer.

This is not the first recall for this problem. When a manufacturer has to recall the same fuel pump again, that suggests the earlier fix did not work. If your 2021-2023 Mercedes-Benz AMG E53 has had this repair more than once, keep every repair order.

Earlier campaigns on these vehicles involving the same component: 21V704000, 23V445000.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 23V880