2022 Mercedes-Benz EQS 450 Auto Crash Notification Recall (22V190)
Mercedes-Benz USA, LLC · 8 vehicles · Reported March 25, 2022
Mercedes-Benz USA, LLC is recalling 8 2022 Mercedes-Benz EQS 450; 2022 Mercedes-Benz EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated. A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury. Dealers will make the repair free of charge.
Recall 22V190 at a glance
| NHTSA campaign number | 22V190000 |
|---|---|
| Manufacturer recall number | Not listed |
| Date reported to NHTSA | March 25, 2022 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Vehicles | 2022 Mercedes-Benz EQS 450; 2022 Mercedes-Benz EQS 580 |
| Units affected | 8 |
| Component | Communication > Auto Crash Notification |
| Safety risk | A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury. |
| Fix | Available at dealers |
What is wrong with the 2022 Mercedes-Benz EQS 450 in recall 22V190?
A software error may cause the overhead control panel to become permanently deactivated.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.
Is it safe to drive a 2022 EQS 450 with recall 22V190?
NHTSA has not told owners to stop driving, but the risk is real: A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.
NHTSA describes the risk this way: A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the auto crash notification.
Which vehicles are included in recall 22V190?
Recall 22V190 covers 8 vehicles: 2022 Mercedes-Benz EQS 450; 2022 Mercedes-Benz EQS 580.
NHTSA lists 8 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2022 | Mercedes-Benz | EQS 450 |
| 2022 | Mercedes-Benz | EQS 580 |
What is the fix for the EQS 450 auto crash notification recall?
Yes. Dealers will update the overhead control panel software, free of charge.
Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.
When was recall 22V190 announced?
Mercedes-Benz USA, LLC reported recall 22V190 to NHTSA on March 25, 2022.
| Date | What happened |
|---|---|
| March 25, 2022 | Mercedes-Benz USA, LLC filed the defect report with NHTSA; NHTSA assigned campaign 22V190000. |
This recall was filed 55 months ago. If your EQS 450 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my EQS 450 is part of recall 22V190?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 22V190 is open on your EQS 450, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 22V190000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should EQS 450 owners do about recall 22V190?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 22V190000 applies to your EQS 450.
- Book the recall appointment with any authorized Mercedes-Benz dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any auto crash notification symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are EQS 450 owners reporting to NHTSA?
Owners have filed 32 complaints with NHTSA about these vehicles since 2020, 2 of them about the other equipment.
Too few NHTSA complaints about the other equipment have been filed since recall 22V190 was reported (2) to say whether the fix is holding.
NHTSA’s public complaint database lists 32 owner complaints filed since 2020 for the vehicles in this recall, and 2 of them involve the other equipment. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2022 Mercedes-Benz EQS 450: 26 complaints in total, 2 about the other equipment
- 2022 Mercedes-Benz EQS 580: 6 complaints in total, 0 about the other equipment
Examples of what owners have reported to NHTSA (unverified excerpts):
i am an owner of Mercedes 2022 EQS, living in Westchester, New York. There are a number of flaws in the auto drive software system that the company refuses to acknowledge. 1) the sensors on the passenger side of the car do not register a car immediately adjacent to you.
2022 Mercedes-Benz EQS 450 owner, NY, NHTSA complaint 11516288, filed April 10, 2023
Car is equipped with Distronic cruise and has maximum 4 car lengths stopping distance. It was set on 4 car length. While driving north on 55 fwy and exiting to 405 fwy in California. Exit (single lane) was dead stop due to traffic and while I was on cruising at 70 mph.
2022 Mercedes-Benz EQS 450 owner, CA, NHTSA complaint 11541570, filed August 30, 2023
Can recall 22V190 make my EQS 450 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 22V190000 does not automatically make your EQS 450 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Even an equipment recall can matter in a lemon law claim if the problem keeps coming back or the 2022 Mercedes-Benz EQS 450 spends many days at the dealer.
This is not the first recall for this problem. When a manufacturer has to recall the same auto crash notification again, that suggests the earlier fix did not work. If your 2022 Mercedes-Benz EQS 450 has had this repair more than once, keep every repair order.
Earlier campaigns on these vehicles involving the same component: 21V00J000.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the EQS 450 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your EQS 450 been back to the dealer for this problem?
Call 877-536-6620Other Mercedes-Benz EQS 450 recalls
Frequently asked questions about recall 22V190
Is the 22V190000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my EQS 450 is part of recall 22V190000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 22V190000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Mercedes-Benz. Prior results do not guarantee a similar outcome.