2023 Mercedes-Benz EQS450 Seat Belt Buckle Recall (23V464)

Recall 23V464 at a glance

What is wrong with the 2023 Mercedes-Benz EQS450 in recall 23V464?

The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.

Is it safe to drive a 2023 EQS450 with recall 23V464?

NHTSA has not told owners to stop driving, but the risk is real: Unsecured seat belts may not properly restrain occupants in the event of a crash, increasing the risk of an injury.

NHTSA describes the risk this way: Unsecured seat belts may not properly restrain occupants in the event of a crash, increasing the risk of an injury.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the buckle assembly.

Which vehicles are included in recall 23V464?

Recall 23V464 covers 6 vehicles: 2022 Mercedes-Benz EQS 450; 2022 Mercedes-Benz EQS 580; 2023 Mercedes-Benz EQS450.

NHTSA lists 6 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the EQS450 seat belt buckle recall?

Yes. Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge.

Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070009.

When was recall 23V464 announced?

Mercedes-Benz USA, LLC reported recall 23V464 to NHTSA on June 30, 2023. NHTSA lists the owner letter date as July 28, 2023.

This recall was filed 39 months ago. If your EQS450 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my EQS450 is part of recall 23V464?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V464 is open on your EQS450, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 23V464000 is open on your EQS450, it will be listed there, along with Mercedes-Benz recall number 2023070009. You can also ask any Mercedes-Benz dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should EQS450 owners do about recall 23V464?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V464000 applies to your EQS450.
2. Call a Mercedes-Benz dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the buckle assembly happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are EQS450 owners reporting to NHTSA?

Owners have filed 43 complaints with NHTSA about these vehicles since 2020, 1 of them about the seat belts.

Too few NHTSA complaints about the seat belts have been filed since recall 23V464 was reported (1) to say whether the fix is holding.

NHTSA’s public complaint database lists 43 owner complaints filed since 2020 for the vehicles in this recall, and 1 of them involve the seat belts. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2022 Mercedes-Benz EQS 450: 26 complaints in total, 0 about the seat belts
• 2023 Mercedes-Benz EQS450: 11 complaints in total, 0 about the seat belts
• 2022 Mercedes-Benz EQS 580: 6 complaints in total, 1 about the seat belts

Examples of what owners have reported to NHTSA (unverified excerpts):

The vehicle was driving and suddenly lost power, and started driving very slowly, almost causing an accident on the road.

2022 Mercedes-Benz EQS 580 owner, MN, NHTSA complaint 11704192, filed December 10, 2025

Can recall 23V464 make my EQS450 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 23V464000 does not automatically make your EQS450 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

A seat belt that does not latch or retract correctly on the 2023 Mercedes-Benz EQS450 affects safety directly, and a failed recall repair is a repair attempt under California law.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 23V464