2021 Mercedes-Benz S 580 Fuel Pump Recall (21V704)
Mercedes-Benz USA, LLC · 7 vehicles · Reported September 10, 2021
Mercedes-Benz USA, LLC is recalling 7 2021 Mercedes-Benz S 580 vehicles. The suction jet pump in the fuel tank may have a loose or missing nozzle, which can cause the pump to fail and result in an engine stall. An engine stall increases the risk of a crash. Dealers will make the repair free of charge.
Recall 21V704 at a glance
| NHTSA campaign number | 21V704000 |
|---|---|
| Manufacturer recall number | 2021090012 |
| Date reported to NHTSA | September 10, 2021 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Vehicles | 2021 Mercedes-Benz S 580 |
| Units affected | 7 |
| Component | Fuel System, Gasoline > Delivery > Fuel Pump |
| Safety risk | An engine stall increases the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2021 Mercedes-Benz S 580 in recall 21V704?
The suction jet pump in the fuel tank may have a loose or missing nozzle, which can cause the pump to fail and result in an engine stall.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S580 vehicles. The suction jet pump in the fuel tank may have a loose or missing nozzle, which can cause the pump to fail and result in an engine stall.
Is it safe to drive a 2021 S 580 with recall 21V704?
NHTSA has not told owners to stop driving, but the risk is real: An engine stall increases the risk of a crash.
NHTSA describes the risk this way: An engine stall increases the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the fuel pump.
Which vehicles are included in recall 21V704?
Recall 21V704 covers 7 vehicles: 2021 Mercedes-Benz S 580.
NHTSA lists 7 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021 | Mercedes-Benz | S 580 |
What is the fix for the S 580 fuel pump recall?
Yes. Dealers will inspect and replace as necessary, the fuel tank including the suction jet pump, free of charge.
Dealers will inspect and replace as necessary, the fuel tank including the suction jet pump, free of charge. Owner letters were mailed October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Manufacturer recall number: 2021090012.
When was recall 21V704 announced?
Mercedes-Benz USA, LLC reported recall 21V704 to NHTSA on September 10, 2021.
| Date | What happened |
|---|---|
| September 10, 2021 | Mercedes-Benz USA, LLC filed the defect report with NHTSA; NHTSA assigned campaign 21V704000. |
| October 26, 2021 | Letters mailed (per NHTSA). |
This recall was filed 61 months ago. If your S 580 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my S 580 is part of recall 21V704?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 21V704 is open on your S 580, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 21V704000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should S 580 owners do about recall 21V704?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 21V704000 applies to your S 580.
- Book the recall appointment with any authorized Mercedes-Benz dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the fuel pump happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are S 580 owners reporting to NHTSA?
Owners have filed 33 complaints with NHTSA about these vehicles since 2020, 2 of them about the fuel system.
Too few NHTSA complaints about the fuel system have been filed since recall 21V704 was reported (2) to say whether the fix is holding.
NHTSA’s public complaint database lists 33 owner complaints filed since 2020 for the vehicles in this recall, and 2 of them involve the fuel system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2021 Mercedes-Benz S 580: 33 complaints in total, 2 about the fuel system
Examples of what owners have reported to NHTSA (unverified excerpts):
The contact owns a 2021 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue.
2021 Mercedes-Benz S 580 owner, GA, NHTSA complaint 11543386, filed September 8, 2023
Issue: STARTER BATTERY Repetitive online and dashboard screen message notices stating, "BATTERY CHARGE Status Critical," at all hours of day and night requesting immediate 30-60-min. of driving or car will not start.
2021 Mercedes-Benz S 580 owner, IL, NHTSA complaint 11449211, filed January 28, 2022
Can recall 21V704 make my S 580 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 21V704000 does not automatically make your S 580 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Fuel system defects can cause stalling, fuel leaks or a fire risk. Repeat stalling after a recall repair is a strong sign the fix did not work.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021 Mercedes-Benz S 580 has needed other repairs for the same defect, those visits count toward a lemon law claim.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the S 580 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your S 580 been back to the dealer for this problem?
Call 877-536-6620Other Mercedes-Benz S 580 recalls
Frequently asked questions about recall 21V704
Is the 21V704000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my S 580 is part of recall 21V704000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 21V704000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Mercedes-Benz. Prior results do not guarantee a similar outcome.