2021 Mercedes-Benz S 580 Fixed Panoramic Roof Recall (23V098)

Recall 23V098 at a glance

What is wrong with the 2021 Mercedes-Benz S 580 in recall 23V098?

The fixed front glass panel between the windshield and the panoramic sunroof may not be properly secured and may detach.

Mercedes-Benz USA, LLC (MBUSA) is recalling one 2021 S 580 4Matic vehicle. The fixed front glass panel between the windshield and the panoramic sunroof may not be properly secured and may detach.

Is it safe to drive a 2021 S 580 with recall 23V098?

NHTSA has not told owners to stop driving, but the risk is real: A detached glass panel may become a road hazard, increasing the risk of a crash.

NHTSA describes the risk this way: A detached glass panel may become a road hazard, increasing the risk of a crash.

There is no do-not-drive order on this campaign. If your S 580 shows warning lights or behaves differently in a way that involves the fixed panaramic roof and sky light assembly, have it checked before driving further.

Which vehicles are included in recall 23V098?

Recall 23V098 covers 1 vehicles: 2021 Mercedes-Benz S 580.

NHTSA lists 1 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the S 580 fixed panoramic roof recall?

Yes. Dealers will replace the front fixed glass panel, free of charge.

Dealers will replace the front fixed glass panel, free of charge. The owner notification letters were mailed March 17, 2023. The owner may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023020008.

When was recall 23V098 announced?

Mercedes-Benz USA, LLC reported recall 23V098 to NHTSA on February 17, 2023. NHTSA lists the owner letter date as March 17, 2023.

This recall was filed 44 months ago. If your S 580 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my S 580 is part of recall 23V098?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V098 is open on your S 580, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021 S 580 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should S 580 owners do about recall 23V098?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V098000 applies to your S 580.
2. Book the recall appointment with any authorized Mercedes-Benz dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Keep a simple log of any fixed panaramic roof and sky light assembly symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are S 580 owners reporting to NHTSA?

Owners have filed 33 complaints with NHTSA about these vehicles since 2020, 2 of them about the lighting and visibility.

Too few NHTSA complaints about the lighting and visibility have been filed since recall 23V098 was reported (2) to say whether the fix is holding.

NHTSA’s public complaint database lists 33 owner complaints filed since 2020 for the vehicles in this recall, and 2 of them involve the lighting and visibility. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2021 Mercedes-Benz S 580: 33 complaints in total, 2 about the lighting and visibility

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

Adaptive High Beam Assist function on vehicle with Multibeam LED headlights with Digital Light System fail to detect ambient lighting properly. Consequently hi-beam lights operate erratically and unpredictably, switching between high and low beams too frequently. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

2021 Mercedes-Benz S 580 owner, MA, NHTSA complaint 11688590, filed September 20, 2025

Can recall 23V098 make my S 580 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

A headlight, wiper or visibility defect on the 2021 Mercedes-Benz S 580 can make night or rain driving unsafe, and repeat repairs for the same problem count toward a lemon law claim.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021 Mercedes-Benz S 580 has needed other repairs for the same defect, those visits count toward a lemon law claim.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 23V098