2024-2025 Mazda MAZDA3 Air Bag Control Module Software Recall (25V357)
Mazda Motor Corp. · 171,412 vehicles · Reported May 29, 2025
Mazda Motor Corp. is recalling 171,412 2024-2025 Mazda CX-30; 2024-2025 Mazda MAZDA3 vehicles. The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition. Air bags that do not deploy in the event of a crash increase the risk of injury. Dealers will make the repair free of charge.
Recall 25V357 at a glance
| NHTSA campaign number | 25V357000 |
|---|---|
| Manufacturer recall number | 7525E |
| Date reported to NHTSA | May 29, 2025 |
| Manufacturer | Mazda Motor Corp. |
| Vehicles | 2024-2025 Mazda CX-30; 2024-2025 Mazda MAZDA3 |
| Units affected | 171,412 |
| Component | Air Bags > Air Bag / Restraint Control Module > Software |
| Safety risk | Air bags that do not deploy in the event of a crash increase the risk of injury. |
| Fix | Available at dealers |
What is wrong with the 2024-2025 Mazda MAZDA3 in recall 25V357?
The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition.
Mazda North American Operations is recalling certain 2024-2025 Mazda3 and CX30 vehicles. The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition.
Is it safe to drive a 2024-2025 MAZDA3 with recall 25V357?
NHTSA has not told owners to stop driving, but the risk is real: Air bags that do not deploy in the event of a crash increase the risk of injury.
NHTSA describes the risk this way: Air bags that do not deploy in the event of a crash increase the risk of injury.
There is no do-not-drive order on this campaign. If your MAZDA3 shows warning lights or behaves differently in a way that involves the software, have it checked before driving further.
Which vehicles are included in recall 25V357?
Recall 25V357 covers 171,412 vehicles: 2024-2025 Mazda CX-30; 2024-2025 Mazda MAZDA3.
NHTSA lists 171,412 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024-2025 | Mazda | CX-30 |
| 2024-2025 | Mazda | MAZDA3 |
What is the fix for the MAZDA3 air bag control module software recall?
Yes. Dealers will reprogram the SAS unit with improved software or replace the unit, free of charge.
Dealers will reprogram the SAS unit with improved software or replace the unit, free of charge. Owner notification letters were mailed July 24, 2025. Mazda's number for this recall is 7525E.
When was recall 25V357 announced?
Mazda Motor Corp. reported recall 25V357 to NHTSA on May 29, 2025. NHTSA lists the owner letter date as July 24, 2025.
| Date | What happened |
|---|---|
| August 22, 2023 | First affected vehicle built (per Mazda Motor Corp.'s filing). |
| May 29, 2025 | Mazda Motor Corp. filed the defect report with NHTSA; NHTSA assigned campaign 25V357000. |
| July 24, 2025 | Owner notification letters mailed (per NHTSA). |
This recall was filed 16 months ago. If your MAZDA3 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my MAZDA3 is part of recall 25V357?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V357 is open on your MAZDA3, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2024-2025 MAZDA3 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should MAZDA3 owners do about recall 25V357?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V357000 applies to your MAZDA3.
- Book the recall appointment with any authorized Mazda dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any software symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are MAZDA3 owners reporting to NHTSA?
Owners have filed 77 complaints with NHTSA about these vehicles since 2020, 9 of them about the air bags.
Since recall 25V357 was reported on May 29, 2025, owners have filed 6 complaints with NHTSA about the air bags on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the air bags and were received on or after May 29, 2025, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related air bags issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 77 owner complaints filed since 2020 for the vehicles in this recall, and 9 of them involve the air bags. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Mazda CX-30: 31 complaints in total, 7 about the air bags
- 2025 Mazda CX-30: 26 complaints in total, 0 about the air bags
- 2024 Mazda MAZDA3: 12 complaints in total, 1 about the air bags
- 2025 Mazda MAZDA3: 8 complaints in total, 1 about the air bags
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
The air bag warning system shows "passenger air-bags not engaged" If involved in any accident that requires passenger air-bags to inflate, they will not. Causing serious to deadly consequences. January 28 2025 the Mazda service department had our vehicle to recalibrating the system. Checking the problem after the service still show the same problem.
2024 Mazda CX-30 owner, LA, NHTSA complaint 11639403, filed January 29, 2025
I have received a recall notice back in June 5th. I tried to reach my dealer (Douglas Mazda) couple of times but they are not fixing it. As it has been announced that, it is not available. The vehicle is under warranty.
2024 Mazda CX-30 owner, TX, NHTSA complaint 11673231, filed July 14, 2025
The contact rented a 2024 Mazda CX-30. The contact stated that while driving at highway speeds, an "i-ACTIVSENSE Partially Disabled Front Radar Malfunction" warning message appeared on the instrument panel. The contact attempted to exit the highway; however, the vehicle failed to stop upon depression of the brake pedal.
2024 Mazda CX-30 owner, FL, NHTSA complaint 11703230, filed December 5, 2025
Can recall 25V357 make my MAZDA3 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 25V357000 does not automatically make your MAZDA3 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
An air bag warning light that keeps coming back after a recall repair is worth documenting. Air bag defects are safety defects, and California law can require fewer repair attempts for them.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the MAZDA3 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your MAZDA3 been back to the dealer for this problem?
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Frequently asked questions about recall 25V357
Did the recall 25V357 fix work?
Since recall 25V357 was reported on May 29, 2025, owners have filed 6 complaints with NHTSA about the air bags on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed July 24, 2025.
Is the 25V357000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my MAZDA3 is part of recall 25V357000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
What if my air bag light stays on after the recall repair?
Go back to the dealer. A warning light that returns means the system may not deploy correctly, and the visit is another repair attempt for a safety defect.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V357000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Mazda. Prior results do not guarantee a similar outcome.