2024 Mazda CX-30 Backup Camera Recall (24V649)

Recall 24V649 at a glance

What is wrong with the 2024 Mazda CX-30 in recall 24V649?

A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning.

Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.

Is it safe to drive a 2024 CX-30 with recall 24V649?

NHTSA has not told owners to stop driving, but the risk is real: Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.

NHTSA describes the risk this way: Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.

There is no do-not-drive order on this campaign. If your CX-30 shows warning lights or behaves differently in a way that involves the camera, have it checked before driving further.

Which vehicles are included in recall 24V649?

Recall 24V649 covers 672 vehicles: 2024 Mazda CX-30; 2025 Mazda CX-50 Hybrid; 2024 Mazda MAZDA3.

NHTSA lists 672 vehicles in this campaign, built July 10, 2024 to July 23, 2024. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the CX-30 backup camera recall?

Yes. Dealers will inspect and replace the forward sensing camera as necessary, free of charge.

Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.

When was recall 24V649 announced?

Mazda Motor Corp. reported recall 24V649 to NHTSA on September 3, 2024. NHTSA lists the owner letter date as September 24, 2024.

This recall was filed 25 months ago, and vehicles were built over a span of 13 days. If your CX-30 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my CX-30 is part of recall 24V649?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V649 is open on your CX-30, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 24V649000 is open on your CX-30, it will be listed there, along with Mazda recall number 6824H. You can also ask any Mazda dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should CX-30 owners do about recall 24V649?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V649000 applies to your CX-30.
2. Call a Mazda dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Keep a simple log of any camera symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are CX-30 owners reporting to NHTSA?

Owners have filed 52 complaints with NHTSA about these vehicles since 2020, 3 of them about the driver assistance.

Too few NHTSA complaints about the driver assistance have been filed since recall 24V649 was reported (3) to say whether the fix is holding.

NHTSA’s public complaint database lists 52 owner complaints filed since 2020 for the vehicles in this recall, and 3 of them involve the driver assistance. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2024 Mazda CX-30: 31 complaints in total, 2 about the driver assistance
• 2024 Mazda MAZDA3: 12 complaints in total, 0 about the driver assistance
• 2025 Mazda CX-50 Hybrid: 9 complaints in total, 1 about the driver assistance

Examples of what owners have reported to NHTSA (unverified excerpts):

The contact owns a 2024 Mazda CX-30. The contact stated while attempting to accelerate from a stop light, the braking system erroneously activated causing the vehicle to abruptly stop. The failure also occurred while driving forward into a parking space.

2024 Mazda CX-30 owner, CA, NHTSA complaint 11620962, filed October 21, 2024

I was sold this 2024 Mazda cx30 from Ken ganley kia located in mentor Ohio (44060) the vehicle started showing major electrical issues. when they occur I have no control of the functions of anything in the cabin (infotainment, heat/air, braking system,) just to name a few.

2024 Mazda CX-30 owner, OH, NHTSA complaint 11722344, filed March 5, 2026

1) Driving on an expressway and the red warning light goes on – two red bars with a sterring wheel in the middle. Car sounded an alarm that indicated we were going to crash. No cars in front of us. 2) Driving on the expressway with the cruise control on.

2025 Mazda CX-50 Hybrid owner, TX, NHTSA complaint 11674453, filed July 18, 2025

Can recall 24V649 make my CX-30 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 24V649000 does not automatically make your CX-30 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

Driver assistance systems such as automatic emergency braking, lane keeping and adaptive cruise rely on software and sensors. Phantom braking or a system that shuts off can be dangerous, and these complaints often return after an update.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2024 Mazda CX-30 has needed other repairs for the same defect, those visits count toward a lemon law claim.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the CX-30 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V649