2024-2025 Kia Sorento Body Control Module Software Recall (25V006)
Kia America, Inc. · 74,469 vehicles · Reported January 13, 2025
Kia America, Inc. is recalling 74,469 2024-2025 Kia Sorento; 2025 Kia Sorento Hybrid; 2025 Kia Sorento PHEV vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment." A loss of headlights and taillights can reduce visibility, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 25V006 at a glance
| NHTSA campaign number | 25V006000 |
|---|---|
| Manufacturer recall number | SC331 |
| Date reported to NHTSA | January 13, 2025 |
| Manufacturer | Kia America, Inc. |
| Vehicles | 2024-2025 Kia Sorento; 2025 Kia Sorento Hybrid; 2025 Kia Sorento PHEV |
| Units affected | 74,469 |
| Component | Electrical System > Body Control Module > Software |
| Safety risk | A loss of headlights and taillights can reduce visibility, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2024-2025 Kia Sorento in recall 25V006?
A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights.
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Is it safe to drive a 2024-2025 Sorento with recall 25V006?
NHTSA has not told owners to stop driving, but the risk is real: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
NHTSA describes the risk this way: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
There is no do-not-drive order on this campaign. If your Sorento shows warning lights or behaves differently in a way that involves the software, have it checked before driving further.
Which vehicles are included in recall 25V006?
Recall 25V006 covers 74,469 vehicles: 2024-2025 Kia Sorento; 2025 Kia Sorento Hybrid; 2025 Kia Sorento PHEV.
NHTSA lists 74,469 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024-2025 | Kia | Sorento |
| 2025 | Kia | Sorento Hybrid |
| 2025 | Kia | Sorento PHEV |
What is the fix for the Sorento body control module software recall?
Yes. Dealers will update the BDC software, free of charge.
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
When was recall 25V006 announced?
Kia America, Inc. reported recall 25V006 to NHTSA on January 13, 2025. NHTSA lists the owner letter date as February 21, 2025.
| Date | What happened |
|---|---|
| January 13, 2025 | Kia America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 25V006000. |
| February 21, 2025 | Owner notification letters mailed (per NHTSA). |
This recall was filed 20 months ago. If your Sorento was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Sorento is part of recall 25V006?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V006 is open on your Sorento, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2024-2025 Sorento vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Sorento owners do about recall 25V006?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V006000 applies to your Sorento.
- Call a Kia dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the software happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Sorento owners reporting to NHTSA?
Owners have filed 170 complaints with NHTSA about these vehicles since 2020, 44 of them about the electrical system.
Since recall 25V006 was reported on January 13, 2025, owners have filed 43 complaints with NHTSA about the electrical system on these vehicles. 14 of them (33%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the electrical system and were received on or after January 13, 2025, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related electrical system issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 170 owner complaints filed since 2020 for the vehicles in this recall, and 44 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2025 Kia Sorento: 74 complaints in total, 21 about the electrical system
- 2025 Kia Sorento Hybrid: 43 complaints in total, 9 about the electrical system
- 2024 Kia Sorento: 41 complaints in total, 11 about the electrical system
- 2025 Kia Sorento PHEV: 12 complaints in total, 3 about the electrical system
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
The day after I purchased the brand new vehicle the infotainment screen began displaying “No Camera Signal Received. Please try again later “. This would occur about 50% of the time I put it in reverse. I returned to the dealership I purchased from and showed a photo of the message.
2024 Kia Sorento owner, NC, NHTSA complaint 11636639, filed January 17, 2025
No less than 6 times in approximately 8000 miles the vehicle has lost all electrical power while driving and then regained power. All interior electric components are lost, power steering, headlights, everything. Twice it has completely stalled out when this has happened. I cannot recreate the issue on-demand.
2024 Kia Sorento owner, WV, NHTSA complaint 11638983, filed January 28, 2025
The passengers window will not roll down the sound of clicking you can hear though when switch pushed this is a VERY common ongoing issue via KIA SORENTO COMMUNITY THREAD THAT GOES BACK OVER 7 years it’s never addressed or serious it seems for the services dept of several member’s experience to find the cause…
2024 Kia Sorento owner, AR, NHTSA complaint 11659390, filed May 6, 2025
Can recall 25V006 make my Sorento a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 25V006000 does not automatically make your Sorento a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Intermittent electrical problems are a frequent source of repeat repair visits: the dealer cannot reproduce the fault, the owner brings the 2024-2025 Kia Sorento back, and the problem shows up again.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Sorento been back to the dealer for this problem?
Call 877-536-6620Other Kia Sorento recalls
Frequently asked questions about recall 25V006
Did the recall 25V006 fix work?
Since recall 25V006 was reported on January 13, 2025, owners have filed 43 complaints with NHTSA about the electrical system on these vehicles. 14 of them (33%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed February 21, 2025.
Is the 25V006000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Sorento is part of recall 25V006000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V006000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Kia. Prior results do not guarantee a similar outcome.