2024 Kia Sorento Wiring Recall (24V287)
Kia America, Inc. · 95 vehicles · Reported April 23, 2024
Kia America, Inc. is recalling 95 2024 Kia Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist. A loss of power steering assist increases the risk of a crash. Dealers will make the repair free of charge.
Recall 24V287 at a glance
| NHTSA campaign number | 24V287000 |
|---|---|
| Manufacturer recall number | SC309 |
| Date reported to NHTSA | April 23, 2024 |
| Manufacturer | Kia America, Inc. |
| Vehicles | 2024 Kia Sorento |
| Units affected | 95 |
| Component | Electrical System > Wiring |
| Safety risk | A loss of power steering assist increases the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2024 Kia Sorento in recall 24V287?
The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Is it safe to drive a 2024 Sorento with recall 24V287?
NHTSA has not told owners to stop driving, but the risk is real: A loss of power steering assist increases the risk of a crash.
NHTSA describes the risk this way: A loss of power steering assist increases the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the wiring.
Which vehicles are included in recall 24V287?
Recall 24V287 covers 95 vehicles: 2024 Kia Sorento.
NHTSA lists 95 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024 | Kia | Sorento |
What is the fix for the Sorento wiring recall?
Yes. Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge.
Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.
When was recall 24V287 announced?
Kia America, Inc. reported recall 24V287 to NHTSA on April 23, 2024. NHTSA lists the owner letter date as May 7, 2024.
| Date | What happened |
|---|---|
| April 23, 2024 | Kia America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 24V287000. |
| May 7, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 29 months ago. If your Sorento was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Sorento is part of recall 24V287?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V287 is open on your Sorento, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V287000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Sorento owners do about recall 24V287?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V287000 applies to your Sorento.
- Book the recall appointment with any authorized Kia dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any wiring symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Sorento owners reporting to NHTSA?
Owners have filed 41 complaints with NHTSA about these vehicles since 2020, 11 of them about the electrical system.
Since recall 24V287 was reported on April 23, 2024, owners have filed 11 complaints with NHTSA about the electrical system on these vehicles. 1 of them (9%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the electrical system and were received on or after April 23, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related electrical system issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 41 owner complaints filed since 2020 for the vehicles in this recall, and 11 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Kia Sorento: 41 complaints in total, 11 about the electrical system
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
The day after I purchased the brand new vehicle the infotainment screen began displaying “No Camera Signal Received. Please try again later “. This would occur about 50% of the time I put it in reverse. I returned to the dealership I purchased from and showed a photo of the message.
2024 Kia Sorento owner, NC, NHTSA complaint 11636639, filed January 17, 2025
No less than 6 times in approximately 8000 miles the vehicle has lost all electrical power while driving and then regained power. All interior electric components are lost, power steering, headlights, everything. Twice it has completely stalled out when this has happened. I cannot recreate the issue on-demand.
2024 Kia Sorento owner, WV, NHTSA complaint 11638983, filed January 28, 2025
The passengers window will not roll down the sound of clicking you can hear though when switch pushed this is a VERY common ongoing issue via KIA SORENTO COMMUNITY THREAD THAT GOES BACK OVER 7 years it’s never addressed or serious it seems for the services dept of several member’s experience to find the cause…
2024 Kia Sorento owner, AR, NHTSA complaint 11659390, filed May 6, 2025
Can recall 24V287 make my Sorento a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
Electrical faults are hard to diagnose, so dealers often try several fixes before one works, if one works at all. That pattern of repeat visits for the same wiring problem is common in lemon law claims.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Sorento been back to the dealer for this problem?
Call 877-536-6620Other Kia Sorento recalls
Frequently asked questions about recall 24V287
Did the recall 24V287 fix work?
Since recall 24V287 was reported on April 23, 2024, owners have filed 11 complaints with NHTSA about the electrical system on these vehicles. 1 of them (9%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed May 7, 2024.
Is the 24V287000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Sorento is part of recall 24V287000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V287000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Kia. Prior results do not guarantee a similar outcome.