2023-2025 Jeep Wrangler 4XE Electrical Power Control Unit Software Recall (25V710)
Chrysler (FCA US, LLC) · 24,238 vehicles · Reported October 17, 2025
Chrysler (FCA US, LLC) is recalling 24,238 2023-2025 Jeep Wrangler 4XE vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power. A loss of drive power increases the risk of a crash. Contact a dealer about the recall repair.
Recall 25V710 at a glance
| NHTSA campaign number | 25V710000 |
|---|---|
| Manufacturer recall number | A7C |
| Date reported to NHTSA | October 17, 2025 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Vehicles | 2023-2025 Jeep Wrangler 4XE |
| Units affected | 24,238 |
| Component | Electrical System > Propulsion System > Hybrid Management > Power Control Unit / Module (Hpcu) > Software |
| Safety risk | A loss of drive power increases the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2023-2025 Jeep Wrangler 4XE in recall 25V710?
A software error in an over-the-air (OTA) update may result in a loss of drive power.
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.
Is it safe to drive a 2023-2025 Wrangler 4XE with recall 25V710?
NHTSA has not told owners to stop driving, but the risk is real: A loss of drive power increases the risk of a crash.
NHTSA describes the risk this way: A loss of drive power increases the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the software.
Which vehicles are included in recall 25V710?
Recall 25V710 covers 24,238 vehicles: 2023-2025 Jeep Wrangler 4XE.
NHTSA lists 24,238 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023-2025 | Jeep | Wrangler 4XE |
What is the fix for the Wrangler 4XE electrical power control unit software recall?
Yes. Dealers will update the telematics box module software, free or charge.
Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.
When was recall 25V710 announced?
Chrysler (FCA US, LLC) reported recall 25V710 to NHTSA on October 17, 2025.
| Date | What happened |
|---|---|
| February 21, 2023 | First affected vehicle built (per Chrysler (FCA US, LLC)'s filing). |
| October 17, 2025 | Chrysler (FCA US, LLC) filed the defect report with NHTSA; NHTSA assigned campaign 25V710000. |
| November 20, 2025 | Letters mailed (per NHTSA). |
This recall was filed 11 months ago. If your Wrangler 4XE was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Wrangler 4XE is part of recall 25V710?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V710 is open on your Wrangler 4XE, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 25V710000 is open on your Wrangler 4XE, it will be listed there, along with Jeep recall number A7C. You can also ask any Jeep dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should Wrangler 4XE owners do about recall 25V710?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V710000 applies to your Wrangler 4XE.
- Call a Jeep dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any software symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Wrangler 4XE owners reporting to NHTSA?
Owners have filed 229 complaints with NHTSA about these vehicles since 2020, 154 of them about the ev and hybrid battery.
Since recall 25V710 was reported on October 17, 2025, owners have filed 103 complaints with NHTSA about the ev and hybrid battery on these vehicles. 11 of them (11%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the ev and hybrid battery and were received on or after October 17, 2025, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related ev and hybrid battery issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 229 owner complaints filed since 2020 for the vehicles in this recall, and 154 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Jeep Wrangler 4XE: 216 complaints in total, 141 about the ev and hybrid battery
- 2025 Jeep Wrangler 4XE: 9 complaints in total, 9 about the ev and hybrid battery
- 2023 Jeep Wrangler 4XE: 4 complaints in total, 4 about the ev and hybrid battery
Examples of what owners have reported to NHTSA (unverified excerpts):
While driving to work before daylight the jeep lost all electrical power and cut all lights inside and outside so I couldn't see. There were no other lights to guide me to a pull off. I almost hit a concrete barrier because of this.
2023 Jeep Wrangler 4XE owner, TX, NHTSA complaint 11650811, filed March 26, 2025
The contact owns a 2023 Jeep Wrangler 4XE. The contact received a recall letter from the manufacturer for NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2023 Jeep Wrangler 4XE owner, NY, NHTSA complaint 11701489, filed November 25, 2025
The contact owns a 2023 Jeep Wrangler 4XE. The contact stated while driving at various speeds, the battery failed to maintain the charge. The contact sustained minor cuts due to an interior metal chrome lining that had deteriorated. No medical attention was sought. The local dealer was contacted; however, no assistance was provided.
2023 Jeep Wrangler 4XE owner, GA, NHTSA complaint 11630560, filed December 13, 2024
Can recall 25V710 make my Wrangler 4XE a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 25V710000 does not automatically make your Wrangler 4XE a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
High-voltage battery and drive system defects in EVs and hybrids can mean reduced range, charging faults, loss of drive power or a fire risk. These repairs often need parts on backorder, so days out of service add up quickly.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Wrangler 4XE been back to the dealer for this problem?
Call 877-536-6620Other Jeep Wrangler 4XE recalls
Frequently asked questions about recall 25V710
Did the recall 25V710 fix work?
Since recall 25V710 was reported on October 17, 2025, owners have filed 103 complaints with NHTSA about the ev and hybrid battery on these vehicles. 11 of them (11%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
Is the 25V710000 recall repair free?
Safety recall repairs are normally free at authorized dealers. Check the owner letter or ask the dealer to confirm before work begins.
How do I know if my Wrangler 4XE is part of recall 25V710000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Can a battery recall reduce my EV's range?
Some battery recalls limit the state of charge or range until a module or pack is replaced. Check your owner letter for any interim limits, and keep notes if range or charging changes after the repair.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V710000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Jeep. Prior results do not guarantee a similar outcome.