NHTSA Recall 25V766000

2023-2025 Jeep Grand Cherokee 4XE Engine Recall (25V766)

Chrysler (FCA US, LLC) · 117,904 vehicles · Reported November 6, 2025

Repeat recall
✓ Reviewed by Jacob Shayesteh, Esq.·Updated October 2026
117,904
Vehicles affected
171
Engine complaints
7
Repeat-problem reports since recall
Available
Fix status
8
Other recalls, same models

Chrysler (FCA US, LLC) is recalling 117,904 2023-2025 Jeep Grand Cherokee 4XE; 2024-2025 Jeep Wrangler 4XE vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire. A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury. Dealers will make the repair free of charge.

Recall 25V766 at a glance

NHTSA campaign number25V766000
Manufacturer recall number78C
Date reported to NHTSANovember 6, 2025
ManufacturerChrysler (FCA US, LLC)
Vehicles2023-2025 Jeep Grand Cherokee 4XE; 2024-2025 Jeep Wrangler 4XE
Units affected117,904
ComponentEngine
Safety riskA loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
FixAvailable at dealers

What is wrong with the 2023-2025 Jeep Grand Cherokee 4XE in recall 25V766?

Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

Is it safe to drive a 2023-2025 Grand Cherokee 4XE with recall 25V766?

NHTSA has not told owners to stop driving, but the risk is real: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

NHTSA describes the risk this way: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the engine.

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Which vehicles are included in recall 25V766?

Recall 25V766 covers 117,904 vehicles: 2023-2025 Jeep Grand Cherokee 4XE; 2024-2025 Jeep Wrangler 4XE.

NHTSA lists 117,904 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

Model yearsMakeModel
2023-2025JeepGrand Cherokee 4XE
2024-2025JeepWrangler 4XE

What is the fix for the Grand Cherokee 4XE engine recall?

Yes. Dealers will install a software update and replace the block or engine as necessary, free of charge.

Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

When was recall 25V766 announced?

Chrysler (FCA US, LLC) reported recall 25V766 to NHTSA on November 6, 2025.

DateWhat happened
May 30, 2025Last affected vehicle built.
November 6, 2025Chrysler (FCA US, LLC) filed the defect report with NHTSA; NHTSA assigned campaign 25V766000.
May 7, 2026Owner notification letters mailed (per NHTSA).

This recall was filed 10 months ago. If your Grand Cherokee 4XE was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Grand Cherokee 4XE is part of recall 25V766?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V766 is open on your Grand Cherokee 4XE, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2023-2025 Grand Cherokee 4XE vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should Grand Cherokee 4XE owners do about recall 25V766?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

  1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V766000 applies to your Grand Cherokee 4XE.
  2. Book the recall appointment with any authorized Jeep dealer. Ask up front whether parts are available and how long the vehicle will be there.
  3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
  4. Keep a simple log of any engine symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
  5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
  6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Grand Cherokee 4XE owners reporting to NHTSA?

Owners have filed 347 complaints with NHTSA about these vehicles since 2020, 171 of them about the engine.

Since recall 25V766 was reported on November 6, 2025, owners have filed 89 complaints with NHTSA about the engine on these vehicles. 7 of them (8%) describe the same problem happening more than once or coming back after a repair attempt.

How we counted: we matched NHTSA owner complaints for the model years in this recall that list the engine and were received on or after November 6, 2025, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related engine issue rather than this exact defect; automated text matching can miss or misread some reports.

NHTSA’s public complaint database lists 347 owner complaints filed since 2020 for the vehicles in this recall, and 171 of them involve the engine. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

  • 2024 Jeep Wrangler 4XE: 216 complaints in total, 134 about the engine
  • 2023 Jeep Grand Cherokee 4XE: 97 complaints in total, 24 about the engine
  • 2024 Jeep Grand Cherokee 4XE: 23 complaints in total, 11 about the engine
  • 2025 Jeep Wrangler 4XE: 9 complaints in total, 1 about the engine
  • 2025 Jeep Grand Cherokee 4XE: 2 complaints in total, 1 about the engine

Examples of what owners have reported to NHTSA (unverified excerpts):

The contact owns a 2025 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V741000 (Electrical System); however, the parts to do the recall repairs were not yet available.

2025 Jeep Wrangler 4XE owner, CO, NHTSA complaint 11704488, filed December 11, 2025

Vehicle shut down completely while in the left lane of the highway. Thankfully she was able to maneuver it to the shoulder and started it back up and continued on. At 4 AM. Another four days later, the Jeep failed to start in the parking lot of work.

2023 Jeep Grand Cherokee 4XE owner, NY, NHTSA complaint 11644588, filed February 24, 2025

The contact rented a 2023 Jeep Grand Cherokee. The contact stated that while driving 60 MPH, smoke was emitting from under the hood and entered the vehicle through the A/C vents. Other drivers were also waving down the contact attempting to notify there was smoke.

2023 Jeep Grand Cherokee 4XE owner, NY, NHTSA complaint 11645124, filed February 26, 2025

Can recall 25V766 make my Grand Cherokee 4XE a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this engine recall means their Grand Cherokee 4XE qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

An engine problem that leaves you stranded, or that keeps lighting up the check engine light after a repair, is the kind of defect that can substantially impair a vehicle's use, value or safety.

This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.

Earlier campaigns on these vehicles involving the same component: 23V412000.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.

A typical pattern: an owner reports the transmission slipping, and the dealer can't verify it. Six months later, NHTSA issues a recall for the same problem. Because the recall confirms the defect, the mileage offset goes back to that first visit.

The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.

If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.

Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.

Has your Grand Cherokee 4XE been back to the dealer for this problem?

Call 877-536-6620

Other Jeep Grand Cherokee 4XE recalls

Free case review

Recall 25V766000. Tell us what is happening with your vehicle.

Or call 877-536-6620

Submitting this form does not create an attorney-client relationship. We use your information to respond to your request. See our privacy policy.

Frequently asked questions about recall 25V766

Did the recall 25V766 fix work?

Since recall 25V766 was reported on November 6, 2025, owners have filed 89 complaints with NHTSA about the engine on these vehicles. 7 of them (8%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.

Is the 25V766000 recall repair free?

Yes. Safety recall repairs are done free of charge at authorized dealers.

How do I know if my Grand Cherokee 4XE is part of recall 25V766000?

Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.

Does a recall mean my car is a lemon?

Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.

What should I keep for a possible lemon law claim?

Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.

Does the recall fixing my car mean I have no case?

Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.

Do used cars qualify for California lemon law?

We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.

How long does a recall lemon law case take?

Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.

What does a lemon law attorney cost?

You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Sources

Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Jeep. Prior results do not guarantee a similar outcome.

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