2021 Jeep Wrangler 4XE Instrument Cluster Recall (21V949)

Recall 21V949 at a glance

What is wrong with the 2021 Jeep Wrangler 4XE in recall 21V949?

After reaching 13,342 miles, the odometer will no longer display vehicle mileage.

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. After reaching 13,342 miles, the odometer will no longer display vehicle mileage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Is it safe to drive a 2021 Wrangler 4XE with recall 21V949?

NHTSA has not told owners to stop driving, but the risk is real: A missing odometer reading could lead to an unintended delay in critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.

NHTSA describes the risk this way: A missing odometer reading could lead to an unintended delay in critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the instrument cluster and panel.

Which vehicles are included in recall 21V949?

Recall 21V949 covers 2,903 vehicles: 2021 Jeep Wrangler 4XE.

NHTSA lists 2,903 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Wrangler 4XE instrument cluster recall?

Yes. Dealers will update the instrument panel cluster (IPC) software on vehicles with less than 13,342 miles, and replace the IPC on vehicles in which the mileage is not displayed, free of charge.

Dealers will update the instrument panel cluster (IPC) software on vehicles with less than 13,342 miles, and replace the IPC on vehicles in which the mileage is not displayed, free of charge. Owner notification letters were mailed December 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y94.

When was recall 21V949 announced?

Chrysler (FCA US, LLC) reported recall 21V949 to NHTSA on December 9, 2021. NHTSA lists the owner letter date as December 28, 2021.

This recall was filed 58 months ago. If your Wrangler 4XE was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Wrangler 4XE is part of recall 21V949?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 21V949 is open on your Wrangler 4XE, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021 Wrangler 4XE vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should Wrangler 4XE owners do about recall 21V949?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 21V949000 applies to your Wrangler 4XE.
2. Call a Jeep dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the instrument cluster and panel happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Wrangler 4XE owners reporting to NHTSA?

Owners have filed 4 complaints with NHTSA about these vehicles since 2020, 3 of them about the electrical system.

Too few NHTSA complaints about the electrical system have been filed since recall 21V949 was reported (3) to say whether the fix is holding.

NHTSA’s public complaint database lists 4 owner complaints filed since 2020 for the vehicles in this recall, and 3 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2021 Jeep Wrangler 4XE: 4 complaints in total, 3 about the electrical system

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

The contact owns a 2021 Jeep Wrangler 4XE. The contact stated that upon starting the vehicle, the contact noticed that the windshield wipers and the heater unintendedly engaged. Several unknown warning lights were illuminated. The contact was unable to turn off the vehicle, which required the contact to wait until the battery was drained.

2021 Jeep Wrangler 4XE owner, CA, NHTSA complaint 11677351, filed July 30, 2025

The contact owns a 2021 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated.

2021 Jeep Wrangler 4XE owner, MA, NHTSA complaint 11704403, filed December 11, 2025

Can recall 21V949 make my Wrangler 4XE a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Intermittent electrical problems are a frequent source of repeat repair visits: the dealer cannot reproduce the fault, the owner brings the 2021 Jeep Wrangler 4XE back, and the problem shows up again.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 21V949