2021-2023 Jaguar I-Pace High-Voltage Battery Recall (23V709)
Jaguar Land Rover North America, LLC · 501 vehicles · Reported October 19, 2023
Jaguar Land Rover North America, LLC is recalling 501 2021-2023 Jaguar I-Pace vehicles. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat. The high-voltage battery overheating increases the risk of a fire. Park outside and away from buildings until it is repaired.
Recall 23V709 at a glance
| NHTSA campaign number | 23V709000 |
|---|---|
| Manufacturer recall number | H459 |
| Date reported to NHTSA | October 19, 2023 |
| Manufacturer | Jaguar Land Rover North America, LLC |
| Vehicles | 2021-2023 Jaguar I-Pace |
| Units affected | 501 |
| Component | Electrical System > Propulsion System > Traction Battery |
| Safety risk | The high-voltage battery overheating increases the risk of a fire. |
| Fix | Available at dealers |
What is wrong with the 2021-2023 Jaguar I-Pace in recall 23V709?
The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Is it safe to drive a 2021-2023 I-Pace with recall 23V709?
Park it outside. NHTSA lists a fire risk for recall 23V709, so keep the vehicle away from buildings until it is repaired.
NHTSA lists this as a Park Outside recall because of a fire risk. Park the vehicle outside and away from buildings until the repair is done, even if you have not noticed any problem.
NHTSA describes the risk this way: The high-voltage battery overheating increases the risk of a fire.
Which vehicles are included in recall 23V709?
Recall 23V709 covers 501 vehicles: 2021-2023 Jaguar I-Pace.
NHTSA lists 501 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2023 | Jaguar | I-Pace |
What is the fix for the I-Pace high-voltage battery recall?
Yes. Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed.
Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.
When was recall 23V709 announced?
Jaguar Land Rover North America, LLC reported recall 23V709 to NHTSA on October 19, 2023. NHTSA lists the owner letter date as December 11, 2023.
| Date | What happened |
|---|---|
| October 19, 2023 | Jaguar Land Rover North America, LLC filed the defect report with NHTSA; NHTSA assigned campaign 23V709000. |
| December 11, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 35 months ago. If your I-Pace was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my I-Pace is part of recall 23V709?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V709 is open on your I-Pace, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V709000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should I-Pace owners do about recall 23V709?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V709000 applies to your I-Pace.
- Park outside and away from buildings until the repair is done.
- Book the recall appointment with any authorized Jaguar dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any traction battery symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are I-Pace owners reporting to NHTSA?
Owners have filed 8 complaints with NHTSA about these vehicles since 2020, 4 of them about the ev and hybrid battery.
Too few NHTSA complaints about the ev and hybrid battery have been filed since recall 23V709 was reported (2) to say whether the fix is holding.
NHTSA’s public complaint database lists 8 owner complaints filed since 2020 for the vehicles in this recall, and 4 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2022 Jaguar I-Pace: 4 complaints in total, 3 about the ev and hybrid battery
- 2023 Jaguar I-Pace: 2 complaints in total, 1 about the ev and hybrid battery
- 2021 Jaguar I-Pace: 2 complaints in total, 0 about the ev and hybrid battery
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
The contact stated that while driving at an undisclosed speed, a failure was noticed with a 2023 Jaguar I-Pace operated under the Waymo ride-share program. The vehicle would intermittently stop in the middle of traffic while completing rideshare trips. The contact expressed a concern that the ongoing failure posed a safety hazard.
2023 Jaguar I-Pace owner, CA, NHTSA complaint 11683907, filed August 29, 2025
The contact owns a 2022 Jaguar I-Pace. The contact stated that the vehicle was taken to the dealer because the vehicle failed to charge as needed. The contact then received a recall notification of NHTSA Campaign Number: 23V369000 (Electrical System).
2022 Jaguar I-Pace owner, IL, NHTSA complaint 11535550, filed July 31, 2023
Can recall 23V709 make my I-Pace a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this traction battery recall means their I-Pace qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
High-voltage battery and drive system defects in EVs and hybrids can mean reduced range, charging faults, loss of drive power or a fire risk. These repairs often need parts on backorder, so days out of service add up quickly.
This is not the first recall for this problem. When a manufacturer has to recall the same traction battery again, that suggests the earlier fix did not work. If your 2021-2023 Jaguar I-Pace has had this repair more than once, keep every repair order.
Earlier campaigns on these vehicles involving the same component: 23V369000.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your I-Pace been back to the dealer for this problem?
Call 877-536-6620Other Jaguar I-Pace recalls
Frequently asked questions about recall 23V709
Is the 23V709000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed December 11, 2023.
How do I know if my I-Pace is part of recall 23V709000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Can a battery recall reduce my EV's range?
Some battery recalls limit the state of charge or range until a module or pack is replaced. Check your owner letter for any interim limits, and keep notes if range or charging changes after the repair.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V709000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Jaguar. Prior results do not guarantee a similar outcome.