2023-2025 Cadillac XT5 Instrument Cluster Recall (24V459)

Recall 24V459 at a glance

What is wrong with the 2023-2025 Cadillac XT5 in recall 24V459?

The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated.

General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Is it safe to drive a 2023-2025 XT5 with recall 24V459?

NHTSA has not told owners to stop driving, but the risk is real: Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.

NHTSA describes the risk this way: Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.

There is no do-not-drive order on this campaign. If your XT5 shows warning lights or behaves differently in a way that involves the instrument cluster and panel, have it checked before driving further.

Which vehicles are included in recall 24V459?

Recall 24V459 covers 6,942 vehicles: 2023-2025 Cadillac XT5; 2024-2025 Cadillac XT6.

NHTSA lists 6,942 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the XT5 instrument cluster recall?

Yes. Dealers will update the instrument panel software, free of charge.

Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.

When was recall 24V459 announced?

General Motors, LLC reported recall 24V459 to NHTSA on June 20, 2024. NHTSA lists the owner letter date as August 13, 2024.

This recall was filed 27 months ago. If your XT5 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my XT5 is part of recall 24V459?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V459 is open on your XT5, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 24V459000 is open on your XT5, it will be listed there, along with Cadillac recall number N242447940. You can also ask any Cadillac dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should XT5 owners do about recall 24V459?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V459000 applies to your XT5.
2. Book the recall appointment with any authorized Cadillac dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Keep a simple log of any instrument cluster and panel symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are XT5 owners reporting to NHTSA?

Owners have filed 54 complaints with NHTSA about these vehicles since 2020, 10 of them about the electrical system.

NHTSA’s public complaint database lists 54 owner complaints filed since 2020 for the vehicles in this recall, and 10 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2024 Cadillac XT6: 15 complaints in total, 6 about the electrical system
• 2023 Cadillac XT5: 15 complaints in total, 1 about the electrical system
• 2024 Cadillac XT5: 10 complaints in total, 1 about the electrical system
• 2025 Cadillac XT6: 8 complaints in total, 1 about the electrical system
• 2025 Cadillac XT5: 6 complaints in total, 1 about the electrical system

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

On 10/18/24 I was making a left turn out of my development when a vehicle crashed into the front driver portion of my vehicle. The vehicle was going approximately 40+mph. I was driving approximately 5-10 mph making the turn.

2024 Cadillac XT5 owner, NY, NHTSA complaint 11567618, filed January 24, 2024

The vehicle does not recognize when it is in park . To use the Cadillac maps app you have to approve to their terms . When I tried to read it ,I get two warnings that tell me I must be in park . I am sitting in my garage when this happens .

2025 Cadillac XT5 owner, MI, NHTSA complaint 11758841, filed August 23, 2026

When trying to back in garage, transmission would not go in reverse at all and can only move forward, at times, the navigation display screen will turn off or freeze before operating normally, and the brakes have been squeeking ever since it was driven off the car lot when purchased new; gm says that's normal.

2024 Cadillac XT6 owner, IL, NHTSA complaint 11682674, filed August 24, 2025

Can recall 24V459 make my XT5 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 24V459000 does not automatically make your XT5 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

Electrical faults are hard to diagnose, so dealers often try several fixes before one works, if one works at all. That pattern of repeat visits for the same instrument cluster and panel problem is common in lemon law claims.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V459