2024 Cadillac XT5 Front Air Bag Recall (24V311)
General Motors, LLC · 74 vehicles · Reported May 2, 2024
General Motors, LLC is recalling 74 2024 Cadillac XT5 vehicles. The driver's front air bag cushion may tear during deployment, resulting in the air bag not deploying as intended. An air bag that does not deploy as intended increases the risk of injury during a crash. Dealers will make the repair free of charge.
Recall 24V311 at a glance
| NHTSA campaign number | 24V311000 |
|---|---|
| Manufacturer recall number | N232439241 |
| Date reported to NHTSA | May 2, 2024 |
| Manufacturer | General Motors, LLC |
| Vehicles | 2024 Cadillac XT5 |
| Units affected | 74 |
| Component | Air Bags > Frontal |
| Safety risk | An air bag that does not deploy as intended increases the risk of injury during a crash. |
| Fix | Available at dealers |
What is wrong with the 2024 Cadillac XT5 in recall 24V311?
The driver's front air bag cushion may tear during deployment, resulting in the air bag not deploying as intended.
General Motors, LLC (GM) is recalling certain 2024 Cadillac XT5 vehicles. The driver's front air bag cushion may tear during deployment, resulting in the air bag not deploying as intended.
Is it safe to drive a 2024 XT5 with recall 24V311?
NHTSA has not told owners to stop driving, but the risk is real: An air bag that does not deploy as intended increases the risk of injury during a crash.
NHTSA describes the risk this way: An air bag that does not deploy as intended increases the risk of injury during a crash.
There is no do-not-drive order on this campaign. If your XT5 shows warning lights or behaves differently in a way that involves the frontal, have it checked before driving further.
Which vehicles are included in recall 24V311?
Recall 24V311 covers 74 vehicles: 2024 Cadillac XT5.
NHTSA lists 74 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024 | Cadillac | XT5 |
What is the fix for the XT5 front air bag recall?
Yes. Dealers will replace the driver's front air bag module, free of charge.
Dealers will replace the driver's front air bag module, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232439241.
When was recall 24V311 announced?
General Motors, LLC reported recall 24V311 to NHTSA on May 2, 2024. NHTSA lists the owner letter date as September 12, 2024.
| Date | What happened |
|---|---|
| May 2, 2024 | General Motors, LLC filed the defect report with NHTSA; NHTSA assigned campaign 24V311000. |
| September 12, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 29 months ago. If your XT5 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my XT5 is part of recall 24V311?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V311 is open on your XT5, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V311000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should XT5 owners do about recall 24V311?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V311000 applies to your XT5.
- Book the recall appointment with any authorized Cadillac dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any frontal symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are XT5 owners reporting to NHTSA?
Owners have filed 10 complaints with NHTSA about these vehicles since 2020, 2 of them about the air bags.
Too few NHTSA complaints about the air bags have been filed since recall 24V311 was reported (1) to say whether the fix is holding.
NHTSA’s public complaint database lists 10 owner complaints filed since 2020 for the vehicles in this recall, and 2 of them involve the air bags. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Cadillac XT5: 10 complaints in total, 2 about the air bags
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
On 10/18/24 I was making a left turn out of my development when a vehicle crashed into the front driver portion of my vehicle. The vehicle was going approximately 40+mph. I was driving approximately 5-10 mph making the turn.
2024 Cadillac XT5 owner, NY, NHTSA complaint 11567618, filed January 24, 2024
Driver seat airbag randomly deployed. There was no warning in the car after it had gone off, and there was no warning before it went off. Could have resulted in a terrible accident.
2024 Cadillac XT5 owner, IL, NHTSA complaint 11591297, filed May 29, 2024
Can recall 24V311 make my XT5 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
Air bag defects are hidden until the moment they matter most. A recall repair may replace an inflator or sensor, but if warning lights return or the system faults again, that is a repeat repair for a safety defect.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2024 Cadillac XT5 has needed other repairs for the same defect, those visits count toward a lemon law claim.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the XT5 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your XT5 been back to the dealer for this problem?
Call 877-536-6620Other Cadillac XT5 recalls
Frequently asked questions about recall 24V311
Is the 24V311000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed September 12, 2024.
How do I know if my XT5 is part of recall 24V311000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
What if my air bag light stays on after the recall repair?
Go back to the dealer. A warning light that returns means the system may not deploy correctly, and the visit is another repair attempt for a safety defect.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V311000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Cadillac. Prior results do not guarantee a similar outcome.