2022-2024 BMW IX Cruise Control Recall (23V409)
BMW of North America, LLC · 11,180 vehicles · Reported June 7, 2023
BMW of North America, LLC is recalling 11,180 2022-2024 BMW IX vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed. A sudden increase in vehicle speed can increase the risk of a crash. Dealers will make the repair free of charge.
Recall 23V409 at a glance
| NHTSA campaign number | 23V409000 |
|---|---|
| Manufacturer recall number | Not listed |
| Date reported to NHTSA | June 7, 2023 |
| Manufacturer | BMW of North America, LLC |
| Vehicles | 2022-2024 BMW IX |
| Units affected | 11,180 |
| Component | Vehicle Speed Control > Cruise Control |
| Safety risk | A sudden increase in vehicle speed can increase the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2022-2024 BMW IX in recall 23V409?
The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
Is it safe to drive a 2022-2024 IX with recall 23V409?
NHTSA has not told owners to stop driving, but the risk is real: A sudden increase in vehicle speed can increase the risk of a crash.
NHTSA describes the risk this way: A sudden increase in vehicle speed can increase the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the cruise control.
Which vehicles are included in recall 23V409?
Recall 23V409 covers 11,180 vehicles: 2022-2024 BMW IX.
NHTSA lists 11,180 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2022-2024 | BMW | IX |
What is the fix for the IX cruise control recall?
Yes. Dealers will update the vehicle software, free of charge.
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.
When was recall 23V409 announced?
BMW of North America, LLC reported recall 23V409 to NHTSA on June 7, 2023. NHTSA lists the owner letter date as August 2, 2023.
| Date | What happened |
|---|---|
| June 7, 2023 | BMW of North America, LLC filed the defect report with NHTSA; NHTSA assigned campaign 23V409000. |
| August 2, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 40 months ago. If your IX was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my IX is part of recall 23V409?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V409 is open on your IX, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 23V409000 is open on your IX, it will be listed there. You can also ask any BMW dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should IX owners do about recall 23V409?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V409000 applies to your IX.
- Call a BMW dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the cruise control happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are IX owners reporting to NHTSA?
Owners have filed 100 complaints with NHTSA about these vehicles since 2020, 12 of them about the driver assistance.
Since recall 23V409 was reported on June 7, 2023, owners have filed 7 complaints with NHTSA about the driver assistance on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the driver assistance and were received on or after June 7, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related driver assistance issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 100 owner complaints filed since 2020 for the vehicles in this recall, and 12 of them involve the driver assistance. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 BMW IX: 38 complaints in total, 3 about the driver assistance
- 2024 BMW IX: 33 complaints in total, 3 about the driver assistance
- 2022 BMW IX: 29 complaints in total, 6 about the driver assistance
Examples of what owners have reported to NHTSA (unverified excerpts):
The contact owns a 2022 BMW IX. The contact stated that the wife started the vehicle while parked in the garage. The wife exited the vehicle to retrieve an item and left the front driver's door open.
2022 BMW IX owner, FL, NHTSA complaint 11557082, filed November 27, 2023
When the car is being driven in B mode (one pedal driving for EVs) and is going around a turn, the car rapidly randomly accelerated. This has happened 2 times.
2022 BMW IX owner, WA, NHTSA complaint 11481896, filed August 29, 2022
Under "B" drive mode which is the "one pedal driving" with automatic regenerative braking, occasionally when I release the pedal completely expecting the vehicle to slow down/stop, the vehicle instead will lunge forward. This has happened twice, thankfully at low speeds in a parking lot where I was able to slam on the brakes.
2022 BMW IX owner, CA, NHTSA complaint 11485538, filed September 20, 2022
Can recall 23V409 make my IX a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this cruise control recall means their IX qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
When a driver assistance feature on the 2022-2024 BMW IX brakes for no reason or stops working, it affects both safety and value. Software fixes do not always hold, which is why repeat repair records matter.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2022-2024 BMW IX has needed other repairs for the same defect, those visits count toward a lemon law claim.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your IX been back to the dealer for this problem?
Call 877-536-6620Other BMW IX recalls
Frequently asked questions about recall 23V409
Did the recall 23V409 fix work?
Since recall 23V409 was reported on June 7, 2023, owners have filed 7 complaints with NHTSA about the driver assistance on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed August 2, 2023.
Is the 23V409000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my IX is part of recall 23V409000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V409000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or BMW. Prior results do not guarantee a similar outcome.