NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 30 complaints against the 2024 BMW iX. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2024 BMW iX complaints directly on the NHTSA complaint database.
The 2024 Bmw Ix has generated 30 NHTSA complaints and has 4 active recalls. If your 2024 Bmw Ix has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Bmw pays all attorney fees when we prevail. You pay nothing.
Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2024 Bmw Ix has 3 NHTSA complaints for this defect type. Owner reports include: “The car in front of me did not put brakes on or slow down and hit a car that was slowed to a stop in front of her. I was behind her and hit by brakes and tried to avoid the collision. My brake assist did not work; my car did not alert me and did not try to help me stop. I was told when i bought the car that it did indeed have these safety features which failed me. I was not sited in the accident even though i did end up hitting the car in front of me which was now attached to two cars in front of her. She was at fault and the car she hit had video footage to prove her fault.” (NHTSA Complaint #11719905)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Bmw Ix include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 3 NHTSA complaints have been filed for this category. Owner reports include: “While driving my vehicle, the vehicle completely shut down and stopped. The seatbelt pulled me back tightly. A notification displayed on my dash Continue driving possible: High-Voltage system. Cont, driving possible: Drivetrain. You can continue driving. Have the problem checked by your service center. I did have to push the start control button to get the car started. The car behind was able to stop in time to avoid a rear end accident. This incident put myself and others at risk. Because the stretch of road i was driving thru was at a low speed, an accident was avoided. Thank God I wasn’t on a freeway. I was able to take the vehicle to a BMW service center. They did keep the vehicle for about a week. Waiting on a part. From our discussion with a service tech and invoice they replaced a Relay and said electric fan failed. There was no warnings prior to the incident. Received notification on my dashboard when the incident happened.” (NHTSA Complaint #11619657)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Bmw Ix include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 2 NHTSA complaints have been filed for this category. Owner reports include: “I was driving on Single Pedal Drive on a freeway with the 2024 BMW IX, there was a slow down ahead of me. I removed my foot from the pedal and waited for car to slow down, but car didn’t slow down enough. Then I slammed the brakes hard, but the brake didn’t engage. In fact, brakes were pushed back against my foot. I was slamming the brakes as hard as I could, but i couldn’t feel the brakes letting me me bottom out . This was a very traumatic experience. I have been able to reproduce it once again, but not always. But BMW dealership doesn’t want to accept any problem. Thankfully, I had slowed down, otherwise, this is a very dangerous problem. Please investigate this. This has caused a big cost burden for me and also quite a traumatic experience.” (NHTSA Complaint #11652449)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Bmw Ix include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 2 NHTSA complaints have been filed for this category. Owner reports include: “I was driving in heavy traffic and the car turned off. The dash went black the parking brake set the seats and the mirrors adjusted the steering wheel moved up as if I was getting out of the car . I tried to continue driving when realized the car was not on. I pressed start button car came on in drive ready mode Display rest to factory setting erased all my personal settings display on drivers side charged to a default setting seat and mirrors adjusted steering wheel trained in up position. I began driving display rest set to my personal saved settings called BMW they wanted to tow to the dealer I was 2 miles from dealer drive car there pulled into bay and entire display went black . I had a problem with the car on 6/30/24 where the display crashed dealer kept car for a couple of days retuned car to me and ca would not turn on. Towed to dealer and filed a case with BMW of NA . At that time they offered no explanation except that car wasn’t currently experiencing any issues . I questioned whether or not the car could malfunction while driving with no clear answer . I requested a new vehicle but was denied since I had possession of the car when I was told by dealer that I could pick it up. This vehicle is a lease with a 1295.00 payment it has 11000 miles on it” (NHTSA Complaint #11605555)
Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2024 Bmw Ix has 1 NHTSA complaint for this defect type. Owner reports include: “The contact owns a 2024 BMW iX. The contact stated that while his wife pulled into the driveway and came to a stop, there was a sudden acceleration that prompted the vehicle to drive through the garage door. The contact stated in separate occasion she has felt something similar while driving without stepping on the accelerator pedal. In addition, the Collision Avoidance, Automatic Braking System, and the Camera Recording failed to activate during the incident. No warning lights or chimes activated before or after the failure. There was property damage to a garage door. The vehicle pushed the garage door through, causing damage to the front end of the vehicle. No air bags deployed. There were no injuries to the driver nor the front passenger seated, who was the contact. The contact referenced NHTSA Campaign Number: 23V409000 (VEHICLE SPEED CONTROL) to be similar to this failure, however the vehicle was not included in the recall. The vehicle was driven back to the residence. The dealer was notified of the failure however, they stopped responding to the contacts’ voicemails and phone calls. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 49,000.” (NHTSA Complaint #11717541)
The following 4 recalls have been issued for the 2024 Bmw Ix by the NHTSA or Bmw. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect: See NHTSA database for details.
Risk: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Component: VEHICLE SPEED CONTROL:CRUISE CONTROL
Defect: See NHTSA database for details.
Risk: A sudden increase in vehicle speed can increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
Defect: See NHTSA database for details.
Risk: A loss of drive power increases the risk of a crash.
Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect: See NHTSA database for details.
Risk: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
Remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer s
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2024 Bmw Ix:
Once the presumption is triggered, the burden shifts to Bmw to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Bmw must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2024 Bmw Ix qualifies as a lemon under California law, Bmw may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Bmw a reasonable opportunity to fix the defect. Visit different authorized Bmw dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Bmw pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Bmw a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Bmw is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2024 BMW Ix has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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