2022-2024 BMW IX High-Voltage Battery Recall (23V295)

Recall 23V295 at a glance

What is wrong with the 2022-2024 BMW IX in recall 23V295?

The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.

Is it safe to drive a 2022-2024 IX with recall 23V295?

NHTSA has not told owners to stop driving, but the risk is real: An engine stall increases the risk of a crash.

NHTSA describes the risk this way: An engine stall increases the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the traction battery.

Which vehicles are included in recall 23V295?

Recall 23V295 covers 31 vehicles: 2023 BMW I4; 2022-2024 BMW IX.

NHTSA lists 31 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the IX high-voltage battery recall?

Yes. Dealers will replace the high voltage battery cell monitoring circuit, free of charge.

Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

When was recall 23V295 announced?

BMW of North America, LLC reported recall 23V295 to NHTSA on April 26, 2023. NHTSA lists the owner letter date as June 22, 2023.

This recall was filed 42 months ago. If your IX was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my IX is part of recall 23V295?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V295 is open on your IX, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2022-2024 IX vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should IX owners do about recall 23V295?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V295000 applies to your IX.
2. Book the recall appointment with any authorized BMW dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Keep a simple log of any traction battery symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are IX owners reporting to NHTSA?

Owners have filed 145 complaints with NHTSA about these vehicles since 2020, 47 of them about the ev and hybrid battery.

NHTSA’s public complaint database lists 145 owner complaints filed since 2020 for the vehicles in this recall, and 47 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2023 BMW I4: 45 complaints in total, 18 about the ev and hybrid battery
• 2023 BMW IX: 38 complaints in total, 7 about the ev and hybrid battery
• 2024 BMW IX: 33 complaints in total, 13 about the ev and hybrid battery
• 2022 BMW IX: 29 complaints in total, 9 about the ev and hybrid battery

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

I am reporting an incident involving unintended vehicle movement/acceleration in my 2023 BMW iX xDrive50. BMW of North America inspected the vehicle and claims no defect was found; however, they refuse to provide the Event Data Recorder (EDR) data or diagnostic logs used to reach that conclusion. The incident occurred around September 1, 2025.

2023 BMW IX owner, VA, NHTSA complaint 11706089, filed December 19, 2025

The contact owns a 2023 BMW IX. The contact stated while driving approximately 35 MPH, the vehicle suddenly lost motive power. During the failure, the message "Malfunction, Pull Over" was displayed. Approximately 20 minutes later, the contact was able to restart the vehicle however, moments later while driving the failure reoccurred.

2023 BMW IX owner, NY, NHTSA complaint 11526767, filed June 13, 2023

I brought a brand new BMW IX fully electric vehicle in May, 2023. A couple of weeks ago in early September, the “Emergency Call System Malfunction” warning light came on, and I can also smell a chemical burn from the vehicle. I dropped it off to Eastbay BMW in Pleasanton, California.

2023 BMW IX owner, CA, NHTSA complaint 11547159, filed September 28, 2023

Can recall 23V295 make my IX a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this traction battery recall means their IX qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

High-voltage battery and drive system defects in EVs and hybrids can mean reduced range, charging faults, loss of drive power or a fire risk. These repairs often need parts on backorder, so days out of service add up quickly.

This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.

Earlier campaigns on these vehicles involving the same component: 22V541000.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 23V295