2022-2024 BMW I4 Electrical Controller Software Recall (25V395)
BMW of North America, LLC · 71,286 vehicles · Reported July 23, 2025
BMW of North America, LLC is recalling 71,286 2022-2024 BMW I4; 2025 BMW I4 EDRIVE35; 2025 BMW I4 EDRIVE40; 2024 BMW I5; 2023-2024 BMW I7; 2022-2024 BMW IX vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power. A loss of drive power increases the risk of a crash. The fix is an over-the-air software update.
Recall 25V395 at a glance
| NHTSA campaign number | 25V395000 |
|---|---|
| Manufacturer recall number | Not listed |
| Date reported to NHTSA | July 23, 2025 |
| Manufacturer | BMW of North America, LLC |
| Vehicles | 2022-2024 BMW I4; 2025 BMW I4 EDRIVE35; 2025 BMW I4 EDRIVE40; 2024 BMW I5; 2023-2024 BMW I7; 2022-2024 BMW IX |
| Units affected | 71,286 |
| Build dates | February 23, 2023 to December 14, 2023 |
| Component | Electrical System > Propulsion System > Traction Motor > Controller > Software |
| Safety risk | A loss of drive power increases the risk of a crash. |
| Fix | Over-the-air software update |
What is wrong with the 2022-2024 BMW I4 in recall 25V395?
The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Is it safe to drive a 2022-2024 I4 with recall 25V395?
NHTSA has not told owners to stop driving, but the risk is real: A loss of drive power increases the risk of a crash.
NHTSA describes the risk this way: A loss of drive power increases the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the software.
Which vehicles are included in recall 25V395?
Recall 25V395 covers 71,286 vehicles: 2022-2024 BMW I4; 2025 BMW I4 EDRIVE35; 2025 BMW I4 EDRIVE40; 2024 BMW I5; 2023-2024 BMW I7; 2022-2024 BMW IX.
NHTSA lists 71,286 vehicles in this campaign, built February 23, 2023 to December 14, 2023. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2022-2024 | BMW | I4 |
| 2025 | BMW | I4 EDRIVE35 |
| 2025 | BMW | I4 EDRIVE40 |
| 2024 | BMW | I5 |
| 2023-2024 | BMW | I7 |
| 2022-2024 | BMW | IX |
What is the fix for the I4 electrical controller software recall?
Yes. The fix is an over-the-air software update.
The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
When was recall 25V395 announced?
BMW of North America, LLC reported recall 25V395 to NHTSA on July 23, 2025. NHTSA lists the owner letter date as August 5, 2025.
| Date | What happened |
|---|---|
| February 23, 2023 | First affected vehicle built (per BMW of North America, LLC's filing). |
| December 14, 2023 | Last affected vehicle built. |
| July 23, 2025 | BMW of North America, LLC filed the defect report with NHTSA; NHTSA assigned campaign 25V395000. |
| August 5, 2025 | Owner notification letters scheduled (per NHTSA). |
This recall was filed 14 months ago, and vehicles were built over a span of 294 days. If your I4 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my I4 is part of recall 25V395?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V395 is open on your I4, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 25V395000 is open on your I4, it will be listed there. You can also ask any BMW dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should I4 owners do about recall 25V395?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V395000 applies to your I4.
- Call a BMW dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the software happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are I4 owners reporting to NHTSA?
Owners have filed 230 complaints with NHTSA about these vehicles since 2020, 67 of them about the ev and hybrid battery.
Since recall 25V395 was reported on July 23, 2025, owners have filed 23 complaints with NHTSA about the ev and hybrid battery on these vehicles. 4 of them (17%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the ev and hybrid battery and were received on or after July 23, 2025, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related ev and hybrid battery issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 230 owner complaints filed since 2020 for the vehicles in this recall, and 67 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 BMW I4: 45 complaints in total, 18 about the ev and hybrid battery
- 2023 BMW IX: 38 complaints in total, 7 about the ev and hybrid battery
- 2024 BMW IX: 33 complaints in total, 13 about the ev and hybrid battery
- 2022 BMW IX: 29 complaints in total, 9 about the ev and hybrid battery
- 2024 BMW I4: 26 complaints in total, 3 about the ev and hybrid battery
- 2024 BMW I5: 20 complaints in total, 4 about the ev and hybrid battery
- 2024 BMW I7: 15 complaints in total, 7 about the ev and hybrid battery
- 2022 BMW I4: 10 complaints in total, 4 about the ev and hybrid battery
Examples of what owners have reported to NHTSA (unverified excerpts):
Make extreme high fan noise during and after super fast charging sessions (Electrify America), overheating issues, unlike all other Evs that do not. Constant clunking sound during and after departing from sessions. Periodic banging sound when parked. Sounds can be observed inside and outside of vehicle.
2024 BMW I5 owner, FL, NHTSA complaint 11686161, filed September 9, 2025
The vehicle listed has an unfixable defect (water valve/coolant issue) that creates a safety hazard in an electric vehicle, BMW, the manufacturer has failed to provide a remedy within a reasonable timreframe. AC Coolant valve and high voltage battery are part of the same loop which make this vehicle a safety hazard.
2024 BMW I5 owner, FL, NHTSA complaint 11733119, filed April 22, 2026
Continually get a power loss error while driving and accelerating. Took to BMW dealership and not able to clear error after having the car for a over month.
2022 BMW IX owner, TX, NHTSA complaint 11706883, filed December 23, 2025
Can recall 25V395 make my I4 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this software recall means their I4 qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Battery and electric drive repairs are among the slowest repairs in the industry. A 2022-2024 BMW I4 waiting on a battery module or drive unit can sit at the dealer for weeks, and every day counts toward the 30-day figure in California's lemon law presumption.
Because the remedy is an over-the-air update, there may be no repair order unless you take the 2022-2024 BMW I4 in. If the symptom continues after the update, get it documented at the dealer so it counts.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the I4 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your I4 been back to the dealer for this problem?
Call 877-536-6620Other BMW I4 recalls
Frequently asked questions about recall 25V395
Did the recall 25V395 fix work?
Since recall 25V395 was reported on July 23, 2025, owners have filed 23 complaints with NHTSA about the ev and hybrid battery on these vehicles. 4 of them (17%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed August 5, 2025.
Is the 25V395000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my I4 is part of recall 25V395000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Can a battery recall reduce my EV's range?
Some battery recalls limit the state of charge or range until a module or pack is replaced. Check your owner letter for any interim limits, and keep notes if range or charging changes after the repair.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V395000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or BMW. Prior results do not guarantee a similar outcome.