2022-2023 BMW IX Hybrid Management Recall (23V449)
BMW of North America, LLC · 69 vehicles · Reported June 28, 2023
BMW of North America, LLC is recalling 69 2023 BMW 760I; 2022-2023 BMW I4; 2022-2023 BMW IX vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU. An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 23V449 at a glance
| NHTSA campaign number | 23V449000 |
|---|---|
| Manufacturer recall number | Not listed |
| Date reported to NHTSA | June 28, 2023 |
| Manufacturer | BMW of North America, LLC |
| Vehicles | 2023 BMW 760I; 2022-2023 BMW I4; 2022-2023 BMW IX |
| Units affected | 69 |
| Component | Electrical System > Propulsion System > Hybrid Management |
| Safety risk | An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2022-2023 BMW IX in recall 23V449?
The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.
Is it safe to drive a 2022-2023 IX with recall 23V449?
NHTSA has not told owners to stop driving, but the risk is real: An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.
NHTSA describes the risk this way: An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the hybrid management.
Which vehicles are included in recall 23V449?
Recall 23V449 covers 69 vehicles: 2023 BMW 760I; 2022-2023 BMW I4; 2022-2023 BMW IX.
NHTSA lists 69 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023 | BMW | 760I |
| 2022-2023 | BMW | I4 |
| 2022-2023 | BMW | IX |
What is the fix for the IX hybrid management recall?
Yes. Dealers will replace the high voltage battery combined charging unit (CCU), free of charge.
Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.
When was recall 23V449 announced?
BMW of North America, LLC reported recall 23V449 to NHTSA on June 28, 2023. NHTSA lists the owner letter date as August 23, 2023.
| Date | What happened |
|---|---|
| June 28, 2023 | BMW of North America, LLC filed the defect report with NHTSA; NHTSA assigned campaign 23V449000. |
| August 23, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 39 months ago. If your IX was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my IX is part of recall 23V449?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V449 is open on your IX, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2022-2023 IX vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should IX owners do about recall 23V449?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V449000 applies to your IX.
- Call a BMW dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any hybrid management symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are IX owners reporting to NHTSA?
Owners have filed 133 complaints with NHTSA about these vehicles since 2020, 38 of them about the ev and hybrid battery.
Since recall 23V449 was reported on June 28, 2023, owners have filed 23 complaints with NHTSA about the ev and hybrid battery on these vehicles. 3 of them (13%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the ev and hybrid battery and were received on or after June 28, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related ev and hybrid battery issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 133 owner complaints filed since 2020 for the vehicles in this recall, and 38 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 BMW I4: 45 complaints in total, 18 about the ev and hybrid battery
- 2023 BMW IX: 38 complaints in total, 7 about the ev and hybrid battery
- 2022 BMW IX: 29 complaints in total, 9 about the ev and hybrid battery
- 2023 BMW 760I: 11 complaints in total, 0 about the ev and hybrid battery
- 2022 BMW I4: 10 complaints in total, 4 about the ev and hybrid battery
Examples of what owners have reported to NHTSA (unverified excerpts):
I am reporting an incident involving unintended vehicle movement/acceleration in my 2023 BMW iX xDrive50. BMW of North America inspected the vehicle and claims no defect was found; however, they refuse to provide the Event Data Recorder (EDR) data or diagnostic logs used to reach that conclusion. The incident occurred around September 1, 2025.
2023 BMW IX owner, VA, NHTSA complaint 11706089, filed December 19, 2025
The contact owns a 2023 BMW IX. The contact stated while driving approximately 35 MPH, the vehicle suddenly lost motive power. During the failure, the message "Malfunction, Pull Over" was displayed. Approximately 20 minutes later, the contact was able to restart the vehicle however, moments later while driving the failure reoccurred.
2023 BMW IX owner, NY, NHTSA complaint 11526767, filed June 13, 2023
I brought a brand new BMW IX fully electric vehicle in May, 2023. A couple of weeks ago in early September, the “Emergency Call System Malfunction” warning light came on, and I can also smell a chemical burn from the vehicle. I dropped it off to Eastbay BMW in Pleasanton, California.
2023 BMW IX owner, CA, NHTSA complaint 11547159, filed September 28, 2023
Can recall 23V449 make my IX a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 23V449000 does not automatically make your IX a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
High-voltage battery and drive system defects in EVs and hybrids can mean reduced range, charging faults, loss of drive power or a fire risk. These repairs often need parts on backorder, so days out of service add up quickly.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your IX been back to the dealer for this problem?
Call 877-536-6620Other BMW IX recalls
Frequently asked questions about recall 23V449
Did the recall 23V449 fix work?
Since recall 23V449 was reported on June 28, 2023, owners have filed 23 complaints with NHTSA about the ev and hybrid battery on these vehicles. 3 of them (13%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed August 23, 2023.
Is the 23V449000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my IX is part of recall 23V449000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Can a battery recall reduce my EV's range?
Some battery recalls limit the state of charge or range until a module or pack is replaced. Check your owner letter for any interim limits, and keep notes if range or charging changes after the repair.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V449000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or BMW. Prior results do not guarantee a similar outcome.