2024 Volvo XC40 Electrical Software Recall (24V010)

Recall 24V010 at a glance

What is wrong with the 2024 Volvo XC40 in recall 24V010?

A diagnostic error in the Central Electronic Module (CEM) software may cause the left rear turn signal indicator to not function.

Volvo Car USA, LLC (Volvo Car) is recalling certain 2024 XC40 vehicles. A diagnostic error in the Central Electronic Module (CEM) software may cause the left rear turn signal indicator to not function.

Is it safe to drive a 2024 XC40 with recall 24V010?

NHTSA has not told owners to stop driving, but the risk is real: A nonfunctioning exterior turn signal may not notify other drivers of a turning vehicle, increasing the risk of a crash.

NHTSA describes the risk this way: A nonfunctioning exterior turn signal may not notify other drivers of a turning vehicle, increasing the risk of a crash.

There is no do-not-drive order on this campaign. If your XC40 shows warning lights or behaves differently in a way that involves the software, have it checked before driving further.

Which vehicles are included in recall 24V010?

Recall 24V010 covers 17,409 vehicles: 2024 Volvo XC40.

NHTSA lists 17,409 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the XC40 electrical software recall?

Yes. The fix is an over-the-air software update.

The CEM software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10256.

When was recall 24V010 announced?

Volvo Car USA, LLC reported recall 24V010 to NHTSA on January 10, 2024. NHTSA lists the owner letter date as February 16, 2024.

This recall was filed 33 months ago. If your XC40 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my XC40 is part of recall 24V010?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V010 is open on your XC40, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2024 XC40 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should XC40 owners do about recall 24V010?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V010000 applies to your XC40.
2. Call a Volvo dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the software happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are XC40 owners reporting to NHTSA?

Owners have filed 14 complaints with NHTSA about these vehicles since 2020, 2 of them about the electrical system.

Too few NHTSA complaints about the electrical system have been filed since recall 24V010 was reported (2) to say whether the fix is holding.

NHTSA’s public complaint database lists 14 owner complaints filed since 2020 for the vehicles in this recall, and 2 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2024 Volvo XC40: 14 complaints in total, 2 about the electrical system

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

This issue has happened multiple times while owning this vehicle. Sometimes the car does engage into Park after pushing the park button. Sometimes we have to push the Park button 2-3 times just for it to move from Drive to Park.

2024 Volvo XC40 owner, CO, NHTSA complaint 11620826, filed October 19, 2024

Can recall 24V010 make my XC40 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Electrical faults are hard to diagnose, so dealers often try several fixes before one works, if one works at all. That pattern of repeat visits for the same software problem is common in lemon law claims.

This recall is handled by an over-the-air software update, so many owners never visit a dealer. If the problem returns after the update, take the 2024 Volvo XC40 to the dealer and make sure the visit is written up on a repair order. An update that does not work is still a failed repair.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the XC40 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V010