NHTSA Recall 25V392000

2025 Volvo EC40 Brake Recall (25V392)

Volvo Car USA, LLC · 11,469 vehicles · Reported June 12, 2025

Over-the-air update
✓ Reviewed by Jacob Shayesteh, Esq.·Updated October 2026
11,469
Vehicles affected
12
Brakes complaints
1
Repeat-problem reports since recall
OTA update
Fix status
8
Other recalls, same models

Volvo Car USA, LLC is recalling 11,469 2023 Volvo C40BEV; 2025 Volvo EC40; 2025-2026 Volvo EX40; 2023-2025 Volvo S60PHEV; 2025 Volvo S90PHEV; 2024-2025 Volvo V60PHEV; 2024 Volvo XC40; 2023-2024 Volvo XC40BEV; 2022-2026 Volvo XC60PHEV; 2021-2026 Volvo XC90PHEV vehicles. In certain driving scenarios while coasting down a hill and using "B" mode or "One Pedal Drive," the vehicle may lose brake function. A loss of brake function increases the risk of a crash. The fix is an over-the-air software update.

Recall 25V392 at a glance

NHTSA campaign number25V392000
Manufacturer recall numberR10329
Date reported to NHTSAJune 12, 2025
ManufacturerVolvo Car USA, LLC
Vehicles2023 Volvo C40BEV; 2025 Volvo EC40; 2025-2026 Volvo EX40; 2023-2025 Volvo S60PHEV; 2025 Volvo S90PHEV; 2024-2025 Volvo V60PHEV; 2024 Volvo XC40; 2023-2024 Volvo XC40BEV; 2022-2026 Volvo XC60PHEV; 2021-2026 Volvo XC90PHEV
Units affected11,469
ComponentService Brakes
Safety riskA loss of brake function increases the risk of a crash.
FixOver-the-air software update

What is wrong with the 2025 Volvo EC40 in recall 25V392?

In certain driving scenarios while coasting down a hill and using "B" mode or "One Pedal Drive," the vehicle may lose brake function.

Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 Volvo C40 BEV, 2025 EC40, 2023-2024 XC40 BEV, 2020-2026 XC90 PHEV, 2022-2026 XC60 PHEV, 2023-2025 S60 PHEV, 2024-2025 V60 PHEV, and 2025-2026 EX40 and 2025 S90 PHEV vehicles. In certain driving scenarios while coasting down a hill and using "B" mode or "One Pedal Drive," the vehicle may lose brake function.

Is it safe to drive a 2025 EC40 with recall 25V392?

NHTSA has not told owners to stop driving, but the risk is real: A loss of brake function increases the risk of a crash.

NHTSA describes the risk this way: A loss of brake function increases the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the service brakes.

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Which vehicles are included in recall 25V392?

Recall 25V392 covers 11,469 vehicles: 2023 Volvo C40BEV; 2025 Volvo EC40; 2025-2026 Volvo EX40; 2023-2025 Volvo S60PHEV; 2025 Volvo S90PHEV; 2024-2025 Volvo V60PHEV; 2024 Volvo XC40; 2023-2024 Volvo XC40BEV; 2022-2026 Volvo XC60PHEV; 2021-2026 Volvo XC90PHEV.

NHTSA lists 11,469 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

Model yearsMakeModel
2023VolvoC40BEV
2025VolvoEC40
2025-2026VolvoEX40
2023-2025VolvoS60PHEV
2025VolvoS90PHEV
2024-2025VolvoV60PHEV
2024VolvoXC40
2023-2024VolvoXC40BEV
2022-2026VolvoXC60PHEV
2021-2026VolvoXC90PHEV

What is the fix for the EC40 brake recall?

Yes. The fix is an over-the-air software update.

Owners are advised not to use "B" Mode (for plug-in hybrid vehicles) or "One Pedal Drive" (for pure electric vehicles) until the repair has been completed. The brake module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed July 15, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10329.

When was recall 25V392 announced?

Volvo Car USA, LLC reported recall 25V392 to NHTSA on June 12, 2025. NHTSA lists the owner letter date as July 15, 2025.

DateWhat happened
July 24, 2019First affected vehicle built (per Volvo Car USA, LLC's filing).
June 12, 2025Volvo Car USA, LLC filed the defect report with NHTSA; NHTSA assigned campaign 25V392000.
July 15, 2025Owner notification letters mailed (per NHTSA).

This recall was filed 15 months ago. If your EC40 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my EC40 is part of recall 25V392?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V392 is open on your EC40, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2025 EC40 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should EC40 owners do about recall 25V392?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

  1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V392000 applies to your EC40.
  2. Book the recall appointment with any authorized Volvo dealer. Ask up front whether parts are available and how long the vehicle will be there.
  3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
  4. Keep a simple log of any service brakes symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
  5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
  6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are EC40 owners reporting to NHTSA?

Owners have filed 49 complaints with NHTSA about these vehicles since 2020, 12 of them about the brakes.

Since recall 25V392 was reported on June 12, 2025, owners have filed 7 complaints with NHTSA about the brakes on these vehicles. 1 of them (14%) describe the same problem happening more than once or coming back after a repair attempt.

How we counted: we matched NHTSA owner complaints for the model years in this recall that list the brakes and were received on or after June 12, 2025, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related brakes issue rather than this exact defect; automated text matching can miss or misread some reports.

NHTSA’s public complaint database lists 49 owner complaints filed since 2020 for the vehicles in this recall, and 12 of them involve the brakes. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

  • 2023 Volvo C40BEV: 24 complaints in total, 4 about the brakes
  • 2024 Volvo XC40: 14 complaints in total, 4 about the brakes
  • 2026 Volvo XC90PHEV: 3 complaints in total, 0 about the brakes
  • 2025 Volvo EX40: 2 complaints in total, 1 about the brakes
  • 2026 Volvo XC60PHEV: 2 complaints in total, 1 about the brakes
  • 2025 Volvo XC60PHEV: 1 complaints in total, 0 about the brakes
  • 2021 Volvo XC90PHEV: 1 complaints in total, 0 about the brakes
  • 2023 Volvo XC40BEV: 1 complaints in total, 1 about the brakes

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

The contact owns a 2023 Volvo C40 BEV. The contact stated that while coming to a stop, the contact depressed the brake pedal and the vehicle lunge forward. The contact also stated that the steering wheel became inoperable with several unknown warning lights were illuminated.

2023 Volvo C40BEV owner, FL, NHTSA complaint 11680589, filed August 14, 2025

I purchased a used 2023 Volvo C40 that was represented as Certified Pre-Owned. Shortly after purchase, the vehicle developed persistent grinding noises during braking, vibration, and mechanical noises that occur even after normal driving. The vehicle has been returned to the selling Volvo dealer multiple times for diagnosis and repair.

2023 Volvo C40BEV owner, TX, NHTSA complaint 11712259, filed January 20, 2026

After ota software update, the vehicles braking systems (abs, traction control) and driver assistance systems(lane assistance, adaptive cruise control, one pedal driving mode) no longer functioned normally. The vehicle displayed warning information that read “stop safely, brake failure”; on the instrument cluster.

2023 Volvo C40BEV owner, WA, NHTSA complaint 11526704, filed June 12, 2023

Can recall 25V392 make my EC40 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

If the 2025 Volvo EC40 brakes have needed more than one trip to the dealer, keep every repair order. Brake defects are treated as serious safety problems under California law.

Because the remedy is an over-the-air update, there may be no repair order unless you take the 2025 Volvo EC40 in. If the symptom continues after the update, get it documented at the dealer so it counts.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the EC40 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.

A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.

The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.

If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.

Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.

Has your EC40 been back to the dealer for this problem?

Call 877-536-6620

Other Volvo EC40 recalls

Free case review

Recall 25V392000. Tell us what is happening with your vehicle.

Or call 877-536-6620

Submitting this form does not create an attorney-client relationship. We use your information to respond to your request. See our privacy policy.

Frequently asked questions about recall 25V392

Did the recall 25V392 fix work?

Since recall 25V392 was reported on June 12, 2025, owners have filed 7 complaints with NHTSA about the brakes on these vehicles. 1 of them (14%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.

When will owners be notified?

According to NHTSA, owner notification letters were or are scheduled to be mailed July 15, 2025.

Is the 25V392000 recall repair free?

Yes. Safety recall repairs are done free of charge at authorized dealers.

How do I know if my EC40 is part of recall 25V392000?

Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.

Does a recall mean my car is a lemon?

Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.

Does the recall fixing my car mean I have no case?

Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.

Do used cars qualify for California lemon law?

We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.

How long does a recall lemon law case take?

Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.

What does a lemon law attorney cost?

You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Sources

Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Volvo. Prior results do not guarantee a similar outcome.

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