2021 Volvo V60 Air Bag Control Module Recall (21V001)

Recall 21V001 at a glance

What is wrong with the 2021 Volvo V60 in recall 21V001?

The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.

Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Is it safe to drive a 2021 V60 with recall 21V001?

NHTSA has not told owners to stop driving, but the risk is real: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.

NHTSA describes the risk this way: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.

There is no do-not-drive order on this campaign. If your V60 shows warning lights or behaves differently in a way that involves the air bag and restraint control module, have it checked before driving further.

Which vehicles are included in recall 21V001?

Recall 21V001 covers 2,883 vehicles: 2021 Volvo V60; 2021 Volvo V60CC; 2021 Volvo V90; 2021 Volvo V90CC; 2021 Volvo XC60; 2021 Volvo XC90.

NHTSA lists 2,883 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the V60 air bag control module recall?

Yes. Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge.

Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10068.

When was recall 21V001 announced?

Volvo Car USA, LLC reported recall 21V001 to NHTSA on January 7, 2021.

This recall was filed 69 months ago. If your V60 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my V60 is part of recall 21V001?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 21V001 is open on your V60, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021 V60 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should V60 owners do about recall 21V001?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 21V001000 applies to your V60.
2. Book the recall appointment with any authorized Volvo dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the air bag and restraint control module happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are V60 owners reporting to NHTSA?

Owners have filed 89 complaints with NHTSA about these vehicles since 2020, 4 of them about the air bags.

Too few NHTSA complaints about the air bags have been filed since recall 21V001 was reported (4) to say whether the fix is holding.

NHTSA’s public complaint database lists 89 owner complaints filed since 2020 for the vehicles in this recall, and 4 of them involve the air bags. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2021 Volvo XC60: 48 complaints in total, 2 about the air bags
• 2021 Volvo XC90: 37 complaints in total, 1 about the air bags
• 2021 Volvo V60CC: 2 complaints in total, 1 about the air bags
• 2021 Volvo V60: 1 complaints in total, 0 about the air bags
• 2021 Volvo V90: 1 complaints in total, 0 about the air bags
• 2021 Volvo V90CC: 0 complaints in total, 0 about the air bags

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

Side impact curtain air bags only deployed on right side (side of impact), causing head concussion from hitting driverside window on left side. Vehicle has been towed for repair, but may still be available for inspection for a short time. Fire department stated airbags tried but failed deployment. Contacted dealer.

2021 Volvo XC60 owner, TX, NHTSA complaint 11475285, filed July 22, 2022

Can recall 21V001 make my V60 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this air bag and restraint control module recall means their V60 qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

An air bag warning light that keeps coming back after a recall repair is worth documenting. Air bag defects are safety defects, and California law can require fewer repair attempts for them.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021 Volvo V60 has needed other repairs for the same defect, those visits count toward a lemon law claim.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 21V001