2021-2022 Volvo V60CC Steering Recall (23V001)
Volvo Car USA, LLC · 74 vehicles · Reported January 5, 2023
Volvo Car USA, LLC is recalling 74 2021-2022 Volvo V60CC; 2021-2022 Volvo XC60; 2021-2022 Volvo XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing. A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash. Dealers will make the repair free of charge.
Recall 23V001 at a glance
| NHTSA campaign number | 23V001000 |
|---|---|
| Manufacturer recall number | R10213 |
| Date reported to NHTSA | January 5, 2023 |
| Manufacturer | Volvo Car USA, LLC |
| Vehicles | 2021-2022 Volvo V60CC; 2021-2022 Volvo XC60; 2021-2022 Volvo XC90 |
| Units affected | 74 |
| Component | Steering |
| Safety risk | A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2021-2022 Volvo V60CC in recall 23V001?
During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Is it safe to drive a 2021-2022 V60CC with recall 23V001?
NHTSA has not told owners to stop driving, but the risk is real: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
NHTSA describes the risk this way: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
There is no do-not-drive order on this campaign. If your V60CC shows warning lights or behaves differently in a way that involves the steering, have it checked before driving further.
Which vehicles are included in recall 23V001?
Recall 23V001 covers 74 vehicles: 2021-2022 Volvo V60CC; 2021-2022 Volvo XC60; 2021-2022 Volvo XC90.
NHTSA lists 74 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2022 | Volvo | V60CC |
| 2021-2022 | Volvo | XC60 |
| 2021-2022 | Volvo | XC90 |
What is the fix for the V60CC steering recall?
Yes. Dealers will replace the steering gear, free of charge.
Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
When was recall 23V001 announced?
Volvo Car USA, LLC reported recall 23V001 to NHTSA on January 5, 2023. NHTSA lists the owner letter date as March 1, 2023.
| Date | What happened |
|---|---|
| January 5, 2023 | Volvo Car USA, LLC filed the defect report with NHTSA; NHTSA assigned campaign 23V001000. |
| March 1, 2023 | Owner notification letters scheduled (per NHTSA). |
This recall was filed 45 months ago. If your V60CC was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my V60CC is part of recall 23V001?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V001 is open on your V60CC, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V001000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should V60CC owners do about recall 23V001?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V001000 applies to your V60CC.
- Call a Volvo dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the steering happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are V60CC owners reporting to NHTSA?
Owners have filed 191 complaints with NHTSA about these vehicles since 2020, 11 of them about the steering.
Since recall 23V001 was reported on January 5, 2023, owners have filed 5 complaints with NHTSA about the steering on these vehicles. 1 of them (20%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the steering and were received on or after January 5, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related steering issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 191 owner complaints filed since 2020 for the vehicles in this recall, and 11 of them involve the steering. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2022 Volvo XC60: 74 complaints in total, 2 about the steering
- 2021 Volvo XC60: 48 complaints in total, 7 about the steering
- 2021 Volvo XC90: 37 complaints in total, 2 about the steering
- 2022 Volvo XC90: 29 complaints in total, 0 about the steering
- 2021 Volvo V60CC: 2 complaints in total, 0 about the steering
- 2022 Volvo V60CC: 1 complaints in total, 0 about the steering
Examples of what owners have reported to NHTSA (unverified excerpts):
Rotor seems to have worn out much quicker than expected. When I break, I can feel certain vibration / bumps. When breaking while going down on a hill, front break also has made screeching noise. Steering feels stiff at times.
2021 Volvo XC60 owner, WA, NHTSA complaint 11684241, filed September 1, 2025
The contact owns a 2021 Volvo XC60. The contact stated that while driving at undisclosed speeds and turning, the front end of the vehicle made an abnormal grinding sound.
2021 Volvo XC60 owner, NJ, NHTSA complaint 11688891, filed September 22, 2025
I purchased a brand new Volvo XC60 T6 on 7/18/2021. On 8/14/2021 I was driving on the far left lane on the 280S freeway and wanted to merge one lane to the right and as I was merging the steering wheel went stiff and caused me to lose control of the car.
2021 Volvo XC60 owner, CA, NHTSA complaint 11429186, filed August 15, 2021
Can recall 23V001 make my V60CC a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 23V001000 does not automatically make your V60CC a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Steering defects go straight to safety. Under California's lemon law, a defect likely to cause death or serious injury can create a presumption after just two repair attempts, if the manufacturer was also notified directly.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your V60CC been back to the dealer for this problem?
Call 877-536-6620Other Volvo V60CC recalls
Frequently asked questions about recall 23V001
Did the recall 23V001 fix work?
Since recall 23V001 was reported on January 5, 2023, owners have filed 5 complaints with NHTSA about the steering on these vehicles. 1 of them (20%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed March 1, 2023.
Is the 23V001000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my V60CC is part of recall 23V001000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V001000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Volvo. Prior results do not guarantee a similar outcome.