2024 Volkswagen Atlas Engine Recall (23V593)
Volkswagen Group of America, Inc. · 2,018 vehicles · Reported August 23, 2023
Volkswagen Group of America, Inc. is recalling 2,018 2024 Volkswagen Atlas; 2024 Volkswagen Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure. A damaged engine can result in engine failure and a stall, increasing the risk of a crash. In addition, engine failure may cause an oil leak which can increase the risk of a fire. Dealers will make the repair free of charge.
Recall 23V593 at a glance
| NHTSA campaign number | 23V593000 |
|---|---|
| Manufacturer recall number | 13i6 |
| Date reported to NHTSA | August 23, 2023 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Vehicles | 2024 Volkswagen Atlas; 2024 Volkswagen Atlas Cross Sport |
| Units affected | 2,018 |
| Component | Engine And Engine Cooling > Engine > Hard Parts Internal / Mechanical |
| Safety risk | A damaged engine can result in engine failure and a stall, increasing the risk of a crash. In addition, engine failure may cause an oil leak which can increase the risk of a fire. |
| Fix | Available at dealers |
What is wrong with the 2024 Volkswagen Atlas in recall 23V593?
The engine connecting rod bearings may become damaged, which can result in engine failure.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Is it safe to drive a 2024 Atlas with recall 23V593?
NHTSA has not told owners to stop driving, but the risk is real: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. In addition, engine failure may cause an oil leak which can increase the risk of a fire.
NHTSA describes the risk this way: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. In addition, engine failure may cause an oil leak which can increase the risk of a fire.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the hard parts internal and mechanical.
Which vehicles are included in recall 23V593?
Recall 23V593 covers 2,018 vehicles: 2024 Volkswagen Atlas; 2024 Volkswagen Atlas Cross Sport.
NHTSA lists 2,018 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024 | Volkswagen | Atlas |
| 2024 | Volkswagen | Atlas Cross Sport |
What is the fix for the Atlas engine recall?
Yes. Dealers will inspect and, if necessary, replace the engine, free of charge.
Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.
When was recall 23V593 announced?
Volkswagen Group of America, Inc. reported recall 23V593 to NHTSA on August 23, 2023. NHTSA lists the owner letter date as September 28, 2023.
| Date | What happened |
|---|---|
| August 23, 2023 | Volkswagen Group of America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 23V593000. |
| September 28, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 37 months ago. If your Atlas was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Atlas is part of recall 23V593?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V593 is open on your Atlas, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V593000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Atlas owners do about recall 23V593?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V593000 applies to your Atlas.
- Book the recall appointment with any authorized Volkswagen dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any hard parts internal and mechanical symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Atlas owners reporting to NHTSA?
Owners have filed 267 complaints with NHTSA about these vehicles since 2020, 45 of them about the engine.
Since recall 23V593 was reported on August 23, 2023, owners have filed 45 complaints with NHTSA about the engine on these vehicles. 7 of them (16%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the engine and were received on or after August 23, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related engine issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 267 owner complaints filed since 2020 for the vehicles in this recall, and 45 of them involve the engine. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Volkswagen Atlas: 170 complaints in total, 29 about the engine
- 2024 Volkswagen Atlas Cross Sport: 97 complaints in total, 16 about the engine
Examples of what owners have reported to NHTSA (unverified excerpts):
We were driving down the interstate with cruise control on. There were no other cars around us thank goodness but the car slammed on the brakes with no warning. If someone had been behind us we would have been rear ended and possibly hurt.
2024 Volkswagen Atlas owner, TN, NHTSA complaint 11636057, filed January 15, 2025
I was sitting in park and the car started shaking and then completely shut down. When I was able to turn the engine back on there was a message that popped up that said Error Drive System: please service vehicle. There was a lit up part of the engine in the message.
2024 Volkswagen Atlas owner, TN, NHTSA complaint 11636072, filed January 15, 2025
The air intake hose connecting the air filter to the turbo intake side disconnected allowing the turbo unit to intake unfiltered air and debris.
2024 Volkswagen Atlas owner, TX, NHTSA complaint 11637007, filed January 20, 2025
Can recall 23V593 make my Atlas a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 23V593000 does not automatically make your Atlas a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
An engine problem that leaves you stranded, or that keeps lighting up the check engine light after a repair, is the kind of defect that can substantially impair a vehicle's use, value or safety.
This is not the first recall for this problem. When a manufacturer has to recall the same hard parts internal and mechanical again, that suggests the earlier fix did not work. If your 2024 Volkswagen Atlas has had this repair more than once, keep every repair order.
Earlier campaigns on these vehicles involving the same component: 22V753000.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A typical pattern: an owner reports the transmission slipping, and the dealer can't verify it. Six months later, NHTSA issues a recall for the same problem. Because the recall confirms the defect, the mileage offset goes back to that first visit.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Atlas been back to the dealer for this problem?
Call 877-536-6620Other Volkswagen Atlas recalls
Frequently asked questions about recall 23V593
Did the recall 23V593 fix work?
Since recall 23V593 was reported on August 23, 2023, owners have filed 45 complaints with NHTSA about the engine on these vehicles. 7 of them (16%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed September 28, 2023.
Is the 23V593000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Atlas is part of recall 23V593000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V593000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Volkswagen. Prior results do not guarantee a similar outcome.