2022 Volkswagen ID.4 Backup Camera Software Recall (22V764)
Volkswagen Group of America, Inc. · 5 vehicles · Reported October 12, 2022
Volkswagen Group of America, Inc. is recalling 5 2022 Volkswagen ID.4 vehicles. The rearview camera image may be delayed or deactivated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 22V764 at a glance
| NHTSA campaign number | 22V764000 |
|---|---|
| Manufacturer recall number | 91EG |
| Date reported to NHTSA | October 12, 2022 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Vehicles | 2022 Volkswagen ID.4 |
| Units affected | 5 |
| Component | Back Over Prevention > Software |
| Safety risk | A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2022 Volkswagen ID.4 in recall 22V764?
The rearview camera image may be delayed or deactivated.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID4 vehicles. The rearview camera image may be delayed or deactivated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Is it safe to drive a 2022 ID.4 with recall 22V764?
NHTSA has not told owners to stop driving, but the risk is real: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
NHTSA describes the risk this way: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the software.
Which vehicles are included in recall 22V764?
Recall 22V764 covers 5 vehicles: 2022 Volkswagen ID.4.
NHTSA lists 5 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2022 | Volkswagen | ID.4 |
What is the fix for the ID.4 backup camera software recall?
Yes. Dealers will update the vehicle's software, free of charge.
Dealers will update the vehicle's software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91EG.
When was recall 22V764 announced?
Volkswagen Group of America, Inc. reported recall 22V764 to NHTSA on October 12, 2022. NHTSA lists the owner letter date as January 17, 2023.
| Date | What happened |
|---|---|
| October 12, 2022 | Volkswagen Group of America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 22V764000. |
| January 17, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 48 months ago. If your ID.4 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my ID.4 is part of recall 22V764?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 22V764 is open on your ID.4, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 22V764000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should ID.4 owners do about recall 22V764?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 22V764000 applies to your ID.4.
- Book the recall appointment with any authorized Volkswagen dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the software happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are ID.4 owners reporting to NHTSA?
Owners have filed 136 complaints with NHTSA about these vehicles since 2020, 5 of them about the rearview camera.
Since recall 22V764 was reported on October 12, 2022, owners have filed 5 complaints with NHTSA about the rearview camera on these vehicles. 1 of them (20%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the rearview camera and were received on or after October 12, 2022, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related rearview camera issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 136 owner complaints filed since 2020 for the vehicles in this recall, and 5 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2022 Volkswagen ID.4: 136 complaints in total, 5 about the rearview camera
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
The contact owns a 2022 Volkswagen ID.4. The contact stated that there was a message to update the software displayed. The contact stated that while driving at slow speeds, the vehicle came to a complete stop. While driving at various speeds, the camera and the infotainment screen were inoperable.
2022 Volkswagen ID.4 owner, MA, NHTSA complaint 11603223, filed July 18, 2024
The contact owns a 2022 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2022 Volkswagen ID.4 owner, MA, NHTSA complaint 11606023, filed August 2, 2024
The contact owns a 2022 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2022 Volkswagen ID.4 owner, VA, NHTSA complaint 11608899, filed August 16, 2024
Can recall 22V764 make my ID.4 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 22V764000 does not automatically make your ID.4 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Rearview camera faults are frequently fixed with a software update, but owners report the screen going black again weeks later. If that happens with your 2022 Volkswagen ID.4, each return visit should be documented.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2022 Volkswagen ID.4 has needed other repairs for the same defect, those visits count toward a lemon law claim.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the ID.4 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your ID.4 been back to the dealer for this problem?
Call 877-536-6620Other Volkswagen ID.4 recalls
Frequently asked questions about recall 22V764
Did the recall 22V764 fix work?
Since recall 22V764 was reported on October 12, 2022, owners have filed 5 complaints with NHTSA about the rearview camera on these vehicles. 1 of them (20%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed January 17, 2023.
Is the 22V764000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my ID.4 is part of recall 22V764000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Is it legal to drive with a blank backup camera?
Federal safety rules require new vehicles to have a working rearview image, which is why camera failures are recalled. Have it repaired, and use mirrors and extra care until then.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 22V764000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Volkswagen. Prior results do not guarantee a similar outcome.