2022-2023 Ram Promaster Seat Belt Buckle Recall (24V129)

Recall 24V129 at a glance

What is wrong with the 2022-2023 Ram Promaster in recall 24V129?

The driver seat belt warning light and audible chime may not activate as intended.

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Is it safe to drive a 2022-2023 Promaster with recall 24V129?

NHTSA has not told owners to stop driving, but the risk is real: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.

NHTSA describes the risk this way: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the buckle assembly.

Which vehicles are included in recall 24V129?

Recall 24V129 covers 27,744 vehicles: 2022-2023 Ram Promaster.

NHTSA lists 27,744 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Promaster seat belt buckle recall?

Yes. Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge.

Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.

When was recall 24V129 announced?

Chrysler (FCA US, LLC) reported recall 24V129 to NHTSA on February 22, 2024. NHTSA lists the owner letter date as April 9, 2024.

This recall was filed 31 months ago. If your Promaster was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Promaster is part of recall 24V129?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V129 is open on your Promaster, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2022-2023 Promaster vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should Promaster owners do about recall 24V129?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V129000 applies to your Promaster.
2. Call a Ram dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Write down when symptoms involving the buckle assembly happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Promaster owners reporting to NHTSA?

Owners have filed 154 complaints with NHTSA about these vehicles since 2020, 1 of them about the seat belts.

Too few NHTSA complaints about the seat belts have been filed since recall 24V129 was reported (1) to say whether the fix is holding.

NHTSA’s public complaint database lists 154 owner complaints filed since 2020 for the vehicles in this recall, and 1 of them involve the seat belts. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2023 Ram Promaster: 90 complaints in total, 0 about the seat belts
• 2022 Ram Promaster: 64 complaints in total, 1 about the seat belts

Examples of what owners have reported to NHTSA (unverified excerpts):

Seat belt ripped while putting seatbelt on. Nothing in the way of system. Local parts department advised 35 belts nationally are requested weekly. We shouldn’t have to pay $500 for their safety issue.

2022 Ram Promaster owner, NY, NHTSA complaint 11677728, filed August 1, 2025

Can recall 24V129 make my Promaster a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Seat belt defects are safety defects. If the belt, buckle or pretensioner still does not work right after the recall repair, the repeat visit belongs in your records.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Promaster went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V129