2021-2023 Ram 1500 Backup Camera Display Recall (23V059)
Chrysler (FCA US, LLC) · 77,079 vehicles · Reported February 9, 2023
Chrysler (FCA US, LLC) is recalling 77,079 2021-2023 Ram 1500; 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash. Dealers will make the repair free of charge.
Recall 23V059 at a glance
| NHTSA campaign number | 23V059000 |
|---|---|
| Manufacturer recall number | 14A |
| Date reported to NHTSA | February 9, 2023 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Vehicles | 2021-2023 Ram 1500; 2023 Ram 2500 |
| Units affected | 77,079 |
| Component | Back Over Prevention > Display Function |
| Safety risk | A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash. |
| Fix | Available at dealers |
What is wrong with the 2021-2023 Ram 1500 in recall 23V059?
The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse.
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Is it safe to drive a 2021-2023 1500 with recall 23V059?
NHTSA has not told owners to stop driving, but the risk is real: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
NHTSA describes the risk this way: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
There is no do-not-drive order on this campaign. If your 1500 shows warning lights or behaves differently in a way that involves the display function, have it checked before driving further.
Which vehicles are included in recall 23V059?
Recall 23V059 covers 77,079 vehicles: 2021-2023 Ram 1500; 2023 Ram 2500.
NHTSA lists 77,079 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2023 | Ram | 1500 |
| 2023 | Ram | 2500 |
What is the fix for the 1500 backup camera display recall?
Yes. Dealers will update the TRSCM software, free of charge.
Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V-918. FCA US Recall ID 63A is a vehicle population expansion of FCA US Recall ID 14A (NHTSA Recall ID 23V-059).
When was recall 23V059 announced?
Chrysler (FCA US, LLC) reported recall 23V059 to NHTSA on February 9, 2023. NHTSA lists the owner letter date as March 1, 2023.
| Date | What happened |
|---|---|
| February 9, 2023 | Chrysler (FCA US, LLC) filed the defect report with NHTSA; NHTSA assigned campaign 23V059000. |
| March 1, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 44 months ago. If your 1500 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my 1500 is part of recall 23V059?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V059 is open on your 1500, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 23V059000 is open on your 1500, it will be listed there, along with Ram recall number 14A. You can also ask any Ram dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should 1500 owners do about recall 23V059?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V059000 applies to your 1500.
- Call a Ram dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any display function symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are 1500 owners reporting to NHTSA?
Owners have filed 1,545 complaints with NHTSA about these vehicles since 2020, 7 of them about the rearview camera.
Since recall 23V059 was reported on February 9, 2023, owners have filed 7 complaints with NHTSA about the rearview camera on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the rearview camera and were received on or after February 9, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related rearview camera issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 1,545 owner complaints filed since 2020 for the vehicles in this recall, and 7 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2021 Ram 1500: 679 complaints in total, 2 about the rearview camera
- 2022 Ram 1500: 616 complaints in total, 3 about the rearview camera
- 2023 Ram 1500: 201 complaints in total, 2 about the rearview camera
- 2023 Ram 2500: 49 complaints in total, 0 about the rearview camera
Examples of what owners have reported to NHTSA (unverified excerpts):
The contact owns a 2021 Ram 1500. The contact stated that an Over-the-Air update was been performed on the vehicle overnight and the following day the battery was drained and needed to be replaced. The contact drove another vehicle to an independent mechanic and purchased a new battery.
2021 Ram 1500 owner, SC, NHTSA complaint 11694043, filed October 17, 2025
The contact owns a 2021 Ram 1500. The contact stated when the vehicle was shifted into reverse(R), the image from the rear-view camera was blurry or blank. The contact stated that the failure had been occurring for over 2 years.
2021 Ram 1500 owner, KY, NHTSA complaint 11547979, filed October 3, 2023
The contact owns a 2022 Ram 1500. The contact stated that while reversing, the rearview camera image was blue, and the message "Camera Unavailable" was displayed. The contact stated while driving 25 MPH, the vehicle made abnormal knocking sounds and stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure persisted.
2022 Ram 1500 owner, KY, NHTSA complaint 11675881, filed July 24, 2025
Can recall 23V059 make my 1500 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this display function recall means their 1500 qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
A rearview camera that blanks out or freezes is a safety issue because federal rules require a working backup image. Camera problems are often software related, and many owners see them come back after an update.
This is not the first recall for this problem. When a manufacturer has to recall the same display function again, that suggests the earlier fix did not work. If your 2021-2023 Ram 1500 has had this repair more than once, keep every repair order.
Earlier campaigns on these vehicles involving the same component: 21V438000, 21V918000, 22V407000, 22V638000.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your 1500 been back to the dealer for this problem?
Call 877-536-6620Other Ram 1500 recalls
Frequently asked questions about recall 23V059
Did the recall 23V059 fix work?
Since recall 23V059 was reported on February 9, 2023, owners have filed 7 complaints with NHTSA about the rearview camera on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed March 1, 2023.
Is the 23V059000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my 1500 is part of recall 23V059000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Is it legal to drive with a blank backup camera?
Federal safety rules require new vehicles to have a working rearview image, which is why camera failures are recalled. Have it repaired, and use mirrors and extra care until then.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V059000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ram. Prior results do not guarantee a similar outcome.