NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of July 2026, the NHTSA has logged 621 complaints against the 2021 Ram 1500. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2021 Ram 1500 complaints directly on the NHTSA complaint database.
The 2021 Ram 1500 has generated 6842 NHTSA complaints and has 14 active recalls. If your 2021 Ram 1500 has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Ram pays all attorney fees when we prevail. You pay nothing.
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2021 Ram 1500 have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 858 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “The oil pan on my 2021 Ram1500 has premature severe corrosion. When the oil pan fails, oil will drain to the roadway causing hazard to other vehicles and cause catastrophic engine damage disabling the vehicle. I tried to contact Ram about the issue to raise concern about this material failure and they would not take my concern/complaint. A quick search reveals this problem is extremely common. The repair quote is slightly over 1500 to replace the oil pan. Something needs to be done. A recall needs issued and a fix provided for all affected vehicles.” (NHTSA Complaint #11719659)
The 2021 Ram 1500 has generated 506 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Rear window glass crumbled/shattered around frame causing leaks around the window and glass fragments to fall out onto roadway. There was a extended warranty issued for this reason on my make and model year of truck due to the frame cracking and allowing water to get into the frame but was told my vehicle wasn’t included. I live in Ohio so and water in the frame with fluctuations in temps especially extreme would cause this situation.” (NHTSA Complaint #11709316)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2021 Ram 1500 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 462 NHTSA complaints have been filed for this category. Owner reports include: “The rear running lights go out due to a short in the wire harness from the computer module to the tail lights. The short causes the lights to either flicker or go totally out.” (NHTSA Complaint #11723703)
Powertrain and transmission defects directly impair the vehicle’s core function and are generally considered substantial defects under California lemon law. Owners of the 2021 Ram 1500 have reported harsh shifting, shuddering, slipping, and transmission warning lights. 451 NHTSA complaints have been submitted for this defect category. Owner reports include: “RAM's 2023 recall addressed the engine shutdown problem in 131,700 of its half-ton 1500 RAM trucks equipped with the 5.7-liter Hemi eTorque mild hybri…”
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2021 Ram 1500 have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 363 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “I am submitting this complaint to report a significant and unusual mechanical failure involving my 2021 Ram truck. The vehicle experienced a failure of the heater core assembly, which resulted in engine coolant leaking directly into the passenger compartment. This failure caused coolant odor and fluid intrusion inside the cabin and required extensive disassembly of the dashboard and HVAC system to repair. The total cost of repairs exceeded $5,300, which I believe is disproportionate and unexpected for a vehicle of this age and mileage. Two separate repair visits were required as it was found after the heater core was replaced the actuator on the driver’s side was damaged by the ongoing leak and required repair. The vehicle has been properly maintained and serviced according to manufacturer recommendations. While this incident did not result in an immediate crash or injury, the nature of the failure raises safety and health concerns, including: •Driver distraction due to coolant fumes and loss of defrost capability •Exposure of occupants to engine coolant within the enclosed passenger compartment •Sudden loss of cabin heating and windshield defogging capability in cold weather Given the age of the vehicle and the severity of the failure, this does not appear to be normal wear and tear. I am concerned that this may represent a design, material, or manufacturing defect that could affect other vehicles of the same model year. The odor was present for many months prior to the failure; however, the local dealership could not examine the issue at the time of a prior oil change due to lack of time on that visit. I am submitting this report to document the issue, assist in identifying potential patterns, and ensure appropriate review by the manufacturer and regulatory authorities. Repair invoices and supporting documentation are included.” (NHTSA Complaint #11714891)
The following 14 recalls have been issued for the 2021 Ram 1500 by the NHTSA or Ram. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Defect: See NHTSA database for details.
Risk: A rearview camera that does not display an image reduces the driver’s rear view, increasing the risk of a crash or injury.
Remedy: Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, US, LLC’s number for this recall is Y30. This recall was superseded by recall number 21V-918.
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Defect: See NHTSA database for details.
Risk: A rearview camera that does not display an image reduces the driver’s rear view, increasing the risk of a crash.
Remedy: Dealers will update the TRSCM software. Interim owner notification letters were mailed on January 19, 2022. Owner notification letters were mailed on February 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Y80. This recall was
Component: TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Defect: See NHTSA database for details.
Risk: A driver that relies on the incorrect spare tire inflation pressure on the tire placard label may inflate the spare tire incorrectly, increasing the risk of a crash.
Remedy: Dealers will replace the spare tire assembly, free of charge. The owner notification letter was mailed on September 9, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC’s number for this recall is Y62.
Component: AIR BAGS:SIDE/WINDOW:CURTAIN
Defect: See NHTSA database for details.
Risk: An air bag that deploys improperly can increase the risk of injury in a crash.
Remedy: Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Y99.
Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Defect: See NHTSA database for details.
Risk: A separated brake pedal can result in the driver being unable to apply the service brakes, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicles until they receive instructions on the inspection and repair, as necessary. FCA US will notify owners, and dealers will inspect and install the push rod clip, free of charge. The recall began February 9, 2021. Owners may contact FCA US customer servi
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Defect: See NHTSA database for details.
Risk: A rearview camera that does not display an image reduces the driver’s rear view, increasing the risk of a crash.
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC’s number for this recall is Z86.
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect: See NHTSA database for details.
Risk: An engine stall can increase the risk of a crash.
Remedy: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is Z96.
Component: STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
Defect: See NHTSA database for details.
Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is ZB8.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2021 Ram 1500:
Once the presumption is triggered, the burden shifts to Ram to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Ram must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2021 Ram 1500 qualifies as a lemon under California law, Ram may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Ram a reasonable opportunity to fix the defect. Visit different authorized Ram dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Ram pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Ram a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Ram is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2021 RAM 1500 has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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