NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has not yet received complaints specific to the 2023 Ram 2500. However, this does not mean the vehicle is free from defects. Complaint data often lags behind real-world issues, and many vehicle owners experience problems before they are widely reported. If you are experiencing recurring issues with your 2023 Ram 2500, you may still have a valid lemon law claim. You can file your own complaint at SaferCar.gov and check for updates on the NHTSA database.
The 2023 Ram 2500 has generated 215 NHTSA complaints and has 7 active recalls. If your 2023 Ram 2500 has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Ram pays all attorney fees when we prevail. You pay nothing.
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2023 Ram 2500 have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 45 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “Vehicle: 2023 Ram 2500 Diesel (6.7L Cummins) – approx. 36,000 miles, under factory warranty Complaint Summary: Our 2023 Ram 2500 diesel is producing …”
The 2023 Ram 2500 has generated 25 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “When left turn signal is activated, it causes the high beams to turn on…”
Powertrain and transmission defects directly impair the vehicle’s core function and are generally considered substantial defects under California lemon law. Owners of the 2023 Ram 2500 have reported harsh shifting, shuddering, slipping, and transmission warning lights. 20 NHTSA complaints have been submitted for this defect category. Owner reports include: “I own a 2023 Ram 2500 equipped with the 6.7L Cummins diesel and 68RFE automatic transmission. The vehicle has experienced ongoing transmission malfunc…”
Brake defects affecting safety may qualify for California’s two-repair threshold under Cal. Civ. Code § 1793.22, which applies to defects likely to cause death or serious bodily injury. The 2023 Ram 2500 has generated 15 NHTSA complaints related to braking, including ABS failures, grinding, reduced stopping power, and warning lights. Owner reports include: “The brake pedal was soft and sometime would go to the floor. The dealer has changed the master cylinder, the booster, and now the abs module.…”
Airbag defects are safety-critical and may trigger California’s two-repair threshold under Cal. Civ. Code § 1793.22. The 2023 Ram 2500 has 10 NHTSA complaints on record related to airbag warning lights, unexpected deployment, and sensor failures. Owner reports include: “Head on collision on February 19, 2026 in a 2023 Ram 2500 Rebel. Air bags did not deploy anywhere in the vehicle even though driver was traveling 55-6…”
The following 7 recalls have been issued for the 2023 Ram 2500 by the NHTSA or Ram. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: POWER TRAIN:AUTOMATIC TRANSMISSION
Defect: See NHTSA database for details.
Risk: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler’s number for this recall is ZA3.
Component: ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
Defect: See NHTSA database for details.
Risk: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying own
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Defect: See NHTSA database for details.
Risk: A rearview image that does not display while in reverse decreases the driver’s visibility of the rear view, increasing the risk of injury or crash.
Remedy: Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Defect: See NHTSA database for details.
Risk: A rearview camera that does not display an image reduces the driver’s rear view, increasing the risk of a crash.
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 97A.
Component: STEERING:STEERING CONTROL MODULE
Defect: See NHTSA database for details.
Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s numbers for this rec
Component: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Defect: See NHTSA database for details.
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s numbers for this recall are 14B, 33B
Component: POWER TRAIN:AUTOMATIC TRANSMISSION
Defect: See NHTSA database for details.
Risk: A loss of drive power or a loss of park function increase the risk of a crash.
Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 63B.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2023 Ram 2500:
Once the presumption is triggered, the burden shifts to Ram to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Ram must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2023 Ram 2500 qualifies as a lemon under California law, Ram may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Ram a reasonable opportunity to fix the defect. Visit different authorized Ram dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Ram pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Ram a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Ram is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2023 RAM 2500 has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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